What is the check-in policy on Air India? 

Air India is known as the flag carrier of India and is headquartered in New Delhi. To provide a comfortable travel experience to its travelers, Air India has introduced several check-in options. In this article, you will get a better understanding of Air India check-in methods and policies. 

What are the various ways to check in on Air India?

Choose your best-suited option from the mentioned methods:

  • Web Check-in
  • Kiosk Check-in
  • City Check-in
  • Mobile Check-in

Everything you need to learn about Air India check-in options

1. Web Check-in

With web check-in, you can select your seats and print your boarding pass online without facing any hassle. 

2. Kiosk Check-in

Kiosk check-in helps you to obtain your boarding pass by checking in through a Kiosk machine available at the airport.

3. City Check-in

City Booking Office in several metropolitan cities is provided to travelers who hold confirmed traveling hand baggage only.

4. Mobile Check-in

With mobile check-in on Air India, you can download and print your boarding pass by yourself. 

This method saves your time, and you will be privileged to choose the most appropriate seat for your chosen destination

What is the Air India check-in timing?

If you want to check in with or without your baggage, you can do so 12 hours before the scheduled flight departure.

Check-in starts 2 hours before the scheduled departure of your flight, no matter your travel class.

The most noticeable thing in the Air India check-in policy is that the check-in counter for flights operating domestically closes 60 hours prior to the departure of your flight.

When can I check in online on Air India?

Well, Online or web check-in can be done from 48 hours to 2 hours before the scheduled flight departure.

If you are taking a domestic Air India flight, then the web check-in is valid for up to the 1 hour before the scheduled flight departure.

However, travelers are allowed to enter the physical airport 4 hours before the flight departure.

What documents are required for check-in on Air India?

When you are checking in with Air India, you need to bring some necessary documents if you want to get a boarding pass:

  • Valid passport
  • Valid visa
  • Valid entry permits 
  • Health certification

Your travel form must be filled with authentic details before submitting it to the customs and immigration authority before your boarding the flight.

As per the Air India check-in policy, a traveler is required to assure that the documents they are presenting are authentic and in their real possession.

How do I contact Air India for check-in help?

If you need to contact Air India regarding check-in, then follow the given steps to get better and clearer assistance:

  • Visit the official website of Air India
  • Go to the end of the homepage
  • There, you will find the Sitemap section
  • Choose the Customer Support option from the section
  • To your left, you will see Quick Links
  • Follow the link of Frequently Asked Question 
  • Search with check-in keyword on the search toolbar to get quicker assistance

There you will see guidance for your check-in related query

However, if you are still finding some trouble while checking in, then these are some proven modes to get immediate help:

Via call: On the customer support page, you will see the numbers to connect Air India, customer support representatives

Via email: You can mention your query via email as well; all you need to do is type on your query or complaint, support your complaint with proof and then shoot it to the official Air India email address

Via social media: The customer support team of Air India is highly active on social media; you can directly message your query to them. Especially to get an immediate assessment of your problems, you can tag Air India official Twitter account and tweet about your troubles.

So, no matter what trouble you are facing and when you are facing it, stay assured that you will get an immediate resolution. The Air India check-in policy is intended to provide easy check-in and booking experience to its travelers.

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