Kenya Airways Check-In Policy: How to check-in

Check-in is one of the ways to get your seat confirmed. In Kenya Airways, you can do check-in in several ways. All the forms are easily accessible. However, before going for Kenya airways check-in, you need to learn the check-in policy. The policy is stated by the airline to help you out.

  • For international flights, online check-in is available 30 hours before the flight's scheduled departure; The online check-in portal closes 1 hour before the departure.
  • For domestic flights, you can do online check-in at least one and a half hours before the flight's scheduled departure; The check-in counter closes 30 minutes before the departure.

Learn the various ways to check in on Kenya airways

When you try to check in, look for ways to do so. There are different ways available by which you can check-in. Listed below are all the ways. Check them out.

  1. International Check-in
  2. Check-in to the US
  3. Domestic Check-in
  4. Priority Check-in
  5. Online Check-in

What are the types of check-in?

International Check-in:

For International Check-in, you can do the check-in at least two and a half hours before the flight's scheduled departure. The check-in window will close one hour before departure.

Check-in to the US:

For some security reasons, online check-in is temporarily closed. You can do counter-check-in instead. Also, the check-in window will be open at least one and a half hours before the flight's scheduled departure and closes 30 minutes before the departure.

Domestic Check-in:

For domestic check-in, you need to provide some acceptable form of identification at the check-in counter. You can check-in at least one and a half hours before the flight's departure, and you can do it till 30 minutes to departure.

Priority Check-in:

Priority Check-in is for the Flying Blue Elite members (Gold and Platinum). The passengers who are traveling from Nairobi to any destination can enjoy priority check-in. Along with this, they will get the opportunity of lounge access with one guest, among other prestigious rewards.

You can automatically register your miles by showing the flying blue card at the counter. Also, you can upgrade your miles and get the advantage to enjoy the business class service of Kenya Airways.

Online check-in:

Online check-in is the easiest among all, where you do not have to experience the check-in line at the counter. In this, you can check-in with your eTicket from 30 hours of the flight's scheduled departure till 1 hour before the departure. You can choose your desired seat and print your boarding pass effortlessly. Reach the airport, drop your luggage at the dedicated online check-in drop-off point, and move to the boarding gate. 

What is Kenya airways' check-in timing?

The check-in time of Kenya Airways is different for both international and domestic flights. For international flights, you can check-in 30 hours before the flight's scheduled departure and closes 1 hour before the flight departure. Whereas for domestic flights, you can check-in at least one and a half hours till 30 minutes before the departure.

How to check in online at Kenya Airways?

The convenient way to do check-in is to go for the online one. The Kenya airways check-in online provides hassle-free check-in as you do not have to stand in a queue for check-in. Given below are the steps to do online check-in. Check them out.

  1. Launch the official website of Kenya Airways.
  2. You will see the option of "Check-in" on the home page.
  3. Click on it and fill in your travel credentials.
  4. Provide your booking reference number or e-ticket number or frequent flyer number, and departure date.
  5. After that, tap the option of "Continue."
  6. Now, select your preferred seat and all the related information.
  7. Follow the on-screen instructions and click on the "Submit" button.

How to Contact Kenya Airways For Check-in Help?

Suppose you are doing online check-in, and suddenly an error occurs. The error can be due to technical glitches, which are so common. Now, you will think about how to check-in Kenya airways, where you need assistance. You can get help from customer service in multiple ways.

Via Phone:

Dial 1 (866) 536-9224 and talk to the customer representative. They will resolve your issue in a minimum time.

Via Email:

You can drop an email to by writing down the issues you are facing in check-in.

Via live chat:

Chat with the customer representative by visiting the official website of Kenya Airways and discussing your check-in issues there.

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