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Etihad Airways Cancellation Policy 24 Hours and Refund Policy

Know About The Etihad Airways Cancellation Policy and Refund Policy

Etihad Airways is among the major airlines of UAE and is headquartered in Abu Dhabi. The airline operates its flights to cover 75 destinations in the world. The airline is known for its luxury services while being on the board.

Being one of the most luxurious airlines in the world, Etihad airways offer many services and facilities to the passengers flying with them. If a passenger has booked a ticket with them and wants to cancel it afterward due to some reason, then it can be done easily. To get a ticket cancelled, a passenger is required to follow the important rules of Etihad airways cancellation policy, as mentioned below:

  • If the ticket is purchased online using a credit card, then cancellation and refund can be easily processed through the Manage booking section.
  • The ticket should be refundable, unused, booked at least 5 days prior to departure and not exchanged.
  • The cancellation charges of the ticket depend on the fare rules section available on the website.

Etihad Airways Cancellation Policy 24 Hours

  • According to Etihad airways cancellation policy 24 hours, a passenger can cancel a ticket within 24 hours of ticket booking. In this case, there will be no cancellation charges and the full booking amount will be refunded.
  • For the ticket cancellations made within 96 hours of the scheduled departure, a passenger has to pay an additional charge of 10% on the cancellation fee.
  • In the case of passenger’s death or death of any immediate family member, the cancellation charge will be waived off when documents are submitted.
  • The refund amount is processed in the same account from which the payment was made.
  • The cancel and refund are processed once the cancel and refund button is clicked.

Etihad Airways Refund Policy

There are some important points are stated below which will help you to understand the Etihad Airways refund policy:

  • Credit card refunds may take up to 14 to 30 working days for the refund.
  • In case of refund, the request is processed through the Guest service center of Etihad during the validity period.
  • A passenger might have to pay a refund fee of 10% on the cancellation of Guest seats.

To know more about the policies and services of the airline, a passenger can contact the customer service of Etihad airways through contact details on the website.

Customer Review

    • khalilullah
    • 2020-01-30 04:56:05
    • hello this is khalilullah soomro. i have booked ticket for Karachi to Chengdu on 11th Feb 2020 in flight EY0222 via abu dahbi then flight flight from abu dahbi to chenngdu in flight EY0818 in etihad airline. this ticket i booked from chengdu. now i am in pakistan. due to corona virus the condition bad. so i want to cancel my ticket and wants to apply for refund. pleaese through my email guide me how ican cancel my ticket. i also attached my contact number. if you need any information so feel free to ask. i am looking forward for your positive response thanks khalilullah soomro
    • Muhammad Amir khan
    • 2020-02-03 07:25:34
    • Hi sir , I was a bought I tickets for three persons and they was reached to airport before 4 hours the flight time and the one person get the boarding pass and the other two persons didn’t get the boarding pass on the counter they told them that there is no date in computer and then I try to change the date but it’s take time and it’s didn’t change yet please I am requesting to refund my money

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