How do I speak to someone at Etihad? Live Person Info

If you want to speak to a live person in Etihad customer service, dial Etihad airway's phone number (1 (877) 690-0767) And then select 9 in the first prompt, 1 in the second prompt, and 3 in the third prompt. After that, you will be connected to Etihad airway's live customer service representative.

IVR Instructions to speak to Etihad Airways Live Agents:

  • Dial Etihad Airways Phone Number 1(877) 690-0767
  • Press 1, For New and Existing reservation queries
  • Press 5, To check the Flight status
  • Press 7, For Etihad Guest Queries
  • Press 9, To speak to someone at Etihad Airways

How do I Live Chat with Etihad Airways?

You can get in touch with the customer service team with the Help of chat as well.

  • The chat representative is available 24/7 for the customers to get their queries resolved.
  • You can quickly get in touch with the chat representative with the Help of visiting the official page of Etihad airways and login in to your account.

Etihad Airways Custome Service Email:

You can email your queries related to flight tickets changes and modifications at 

How do I contact Etihad Airways by Phone?

The most convenient and preferred way to contact the Etihad airways customer service team is to dial 1 (877) 690-0767and to get Help. You can easily contact the customer service team with the Help of making a phone call to their customer service number through below mentioned ways;

Country Phone Number Hours
USA +1(0)877 690 0767 24 Hours
United Kingdom +44(0)345 608 1225 24 Hours
Turkey +90 850 282 5001 24 Hours
India 1800 1233901 24 Hours
Vietnam 12280399 24 Hours
Singapore +65 68 185 555 24 hours

Benefits of Etihad Customer Service

The customer service team of Etihad Airways has many benefits, some of which are mentioned below as well;

  • It provides resolution in every possible way.
  • The customer service team of Etihad airways is available to support us for a span of 24/7.
  • Timely resolutions.
  • Different departments were created for different queries.

Thus, Etihad's customer service is as good as any other premium airline. It provides assistance to its customers in every possible way.


How do I contact Etihad Airways?

  • Etihad Airways Customer Service USA at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY)
  • For Email support, please email us at: or
  • Etihad Airways Phone Number(Local): Main: +971 25990000, Toll Free: (888) 8 ETIHAD

Can I change my flight date with Etihad?

Yes, you can easily change your flight date with Etihad airways with the Help of the below-mentioned points;

  • Log in to the official website of Etihad airways.
  • Click on Manage my booking option.
  • Once you do, it will redirect you to a webpage where it will ask you to input the credentials for your account.
  • Input the details and then make the desired changes to your flight date.
  • You can also contact Etihad airways customer service for the same.

How can I get in touch with Etihad Airways?

Contact For all other inquiries, please call Etihad airways customer service at +971 600 555 666 in the UAE or get in touch with one of our Global Contact Centres.

Are Etihad tickets refundable?

Yes, Etihad tickets are refundable if the passenger has booked the flight ticket at least seven days in advance for the flights, then you are eligible to get the full refund, & if you have canceled your ticket within 24 hours of purchasing the ticket. Passengers may also exchange their booking up to 2 hours before the departure. If you want to know that what all are the policies of Etihad Airlines then you must contact Etihad Airways Customer service, for their guidance & assistance on the issues you face on the official website.

What happens if Etihad cancels my flight?

If your reservation with Etihad gets canceled by them, then you must know the points that you can have in your hand to get out of this situation;

  • Then you can immediately apply for the refunds
  • If Etihad cancels the flight, you are not responsible for any of that, so no extra fees or penalties will be applied to the customer's ticket.
  • You are eligible to ask Etihad, that what are the reasons because why they canceled the ticket
  • And also the ticket cancelation always depends upon the destination & with different kinds of terms & conditions

How do I use Etihad credit?

If you get the Etihad credit then you must use that credit very precisely & cautiously. The credit can be used to cancel their flight and use that value as a credit to rebook their trip to travel until the specific date that has been mentioned in it. Credit is just like the voucher through which passengers get the befit for booking another flight ticket with fewer fares & getting the best deals out. It is the best option to get by the airlines for booking flights.

How much is the cancellation fee for Etihad?

The cancellation has charges that apply to the canceled flight tickets. The cancellation fee that is charged by the Etihad from the passengers who cancel their ticket is around AED150 that is charged within 96 hours of travel. It is applicable on all tickets that are originating from the UAE-issued airport. The penalty fee will be charged in addition to any general change in the passenger's details benefit inflation fees & also applies to instances where we have reissued or refunded tickets as per the commercial wavier policy.

Therefore for further information related to any query that arises to the passengers while booking, canceling, asking for refunds, then they are free to contact the customer care support team so that they can get the proper assistance & guidance from them without any problem. The customer care helpline number is a toll-free number & is available on the official website of the airline. The customer care service is available 24*7 to provide you with tremendous & proper assistance.

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