Air New Zealand(NZ) Manage Booking: Online Flight Change

Air New Zealand offers its passengers one of the best inflight services, including adjustable seats, extra legroom space, various entertainment options, and many more. If you want to make any changes like rescheduling, upgrading, canceling, or changing your flight after purchasing your ticket, then the airline provides the option to manage your booking. For your Air New Zealand flight change, you can use the online method or communicate with customer service; the executive will assist you. You can make Air New Zealand Manage Booking process online after following the below steps:
  1. First of all, Visit the official Air New Zealand website from your browser.
  2. Now Click on the NZ Manage Booking section, which is available at the top side.
  3. Now you can enter the booking number and last name into the given field.
  4. After that, click on the Continue tab.
  5. Now you can modify your selected booking as per your requirements and then follow the on-screen instructions to complete the manage booking process.

How do I find my Air NZ booking reference? 

After you make a flight reservation from Air New Zealand, they will send you a confirmation message on your registered email. In the message, you will find an e-ticket where all the flight details are mentioned along with the booking reference.

Air New Zealand Flight Change Policy 

Any passenger that wants to make changes to the flex change or flexi refund ticket of Air New Zealand must read the flight change policy from the following points to know about the terms and conditions of the airline:
  1. For Flexichange or Flexi refund passengers, there is no charge to reschedule flights on the same day and route.

  2. Due to any reason, if the passenger is unable to board the flight, the airline allows you to make the changes by paying a fee of $50 for a refund after the departure.

  3. If you change your flight through the Air New Zealand manage booking option, then you do not have to pay the change or service fee. 

  4. The Air Newzeland will provide a full refund if the passenger cancels the ticket before departure or is canceled by the airline.

  5. While making changes to your flight, you cannot transfer it to another person.

How do I change my flight with Air New Zealand?

There are two quick methods that you can use to change your flight with Air New Zealand. Both methods are mentioned below, along with the process of using them:

Online method: 

First is the online method, where you must mention booking details to change your flight. Head to their official website or the mobile app to use this mode and make the preferred changes. Go through the mentioned steps to use the online method:
  • Go to the official Air New Zealand website or open the mobile application.
  • Tap on the “Managing your Booking” section.
  • Then you have to provide the “Booking Reference” and “Family Name”.
  • Pick the preferred option and make the changes as per your choice.
  • After that, pay the relevant charges and save the update ticket on your device.

Offline method: 

You can also use the offline method to manage your booking with the airline by calling the airline's official phone number (00 64 9 357 3000). Choose the IVR to make changes, and you will get through it with a live person. Share the required flight details, and the representative will assist you with the changes.

How much does it cost to change an Air NZ Flight? 

Passengers who want to make the changes on the same day have to pay the Air New Zealand flight change fees, which are around $50, and you also have to pay the fare difference. Always use the online method to change your flight; you do not have to pay the service fees.

Can I change the date or time of my Air NZ flight on the same day?

The airline allows its passengers to change the date and time of their Air NZ flight on the same day by paying the relevant fees. To change your flight, dial the contact number and speak to the representative or use the “Manage Booking” option through the mobile app or the official webpage.
Through the described information, you must have gotten the required details about changing your flight with Air New Zealand, along with the different methods and the charges. If you need further information, contact customer service or head to their official website.
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Customer Review

    • Gail Taylor
    • 2022-03-15 12:26:00
    • I booked a return flight from Coolangatta to Auckland return 30 March 22 retpril 22..... return 8April 22 ...D2UBCH ....what I noticed was I requested a Flexifare but it didnt come through as such and the payment made was just the flights. I have tried unsuccessfully by calling 1800005563 to get assistance only to wait for hours to no avail

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