Ethiopian Airlines cancellation policy 24 hours | Refund Request

Ethiopian airlines allow you to cancel the flight ticket before the scheduled departure. You have the facility to cancel the Ethiopian flight within 24 hours of the purchase at no extra charge. According to the 24 hours rule, you must have purchased the Ethiopian flight a week before the scheduled departure. 

How to cancel my flight ticket with Ethiopian airlines?

If you want to cancel the flight journey, you can do so online. For this, you can follow the below simple steps:
  • Access the official website of Ethiopian airlines (
  • Afterward, you can select the manage booking handle available in the menu.
  • You need to provide the reservation code and the passenger's surname.
  • Once you select the submit button, you will see the multiple bookings with Ethiopian airlines. 
  • From that, you can choose the relevant booking you want to cancel.
  • You can tap on the cancel flight tab available in the drop-down section. 
  • You will see the cancellation page, where you can check the final amount after subtracting the charges if any.
  • You need to review the details and tap on the cancel flight button. 
  • Ethiopian airlines will send you the confirmation message regarding the cancellation at your registered email id. 

How much is the cancelation fee for Ethiopian Airlines?

Ethiopian Airlines will not charge fees for flight cancellation after 24 hours of the purchase. Therefore the Ethiopian Airlines cancellation penalty will vary between $25 to $200 according to the reservation type and flight departure. The fees will be deducted from the exact amount at the time of flight cancellation. 

Ethiopian Airlines Refund Policy:

You need to understand the essential points related to the refund-related rules. Following is a detailed description of the refund policy:
  • According to the rules and regulations, you must add complete information to the refund request form.
  • Once you apply for the refund within 24 hours of the purchase, you will receive the complete refund. 
  • You must pay the additional no-show fee if you request a refund on or after the flight departure. 
  • For the refund request due to covid 19, you will receive the refund within three to four weeks.
  • If you have purchased the Ethiopian flight ticket with the travel agencies, you need to contact them to get back the eligible money. 
  • For the flight ticket, purchase with cash or bank deposit, you must reach the nearby Ethiopian ticket office. 
  • You can apply for a flight refund online if you have bought the ticket at the Ethiopian airline's website or mobile app. 
  • If Ethiopian airlines change the schedule or cancels the flight, you will get extra services. Fill out the refund request form and claim the refund with additional services such as seat selection, seat upgrade, excess baggage, lounge access, WIFI facility, priority boarding, etc. 
  • Ethiopia airlines allow you to use your ticket anytime until one year of the ticket issuance date. 
  • Once you submit the online refund form, your application will not be reversed. 

Customer Review

    • Alice
    • 2019-08-01 12:47:27
    • I want to cancel my flight reservation on the 19th of december and get my refund
    • David G. Phelps
    • 2019-08-07 11:40:02
    • I have an Ethiopian Airlines Booking through, But Due to some sudden issues I want to cancel my flight so How can I cancel my reservations and is there a chance to get the refund of my amount.
    • James M. Nelson
    • 2019-08-07 06:31:30
    • I was looking for Ethiopian Airlines Phone Number just to Cancel my Ethiopian Airlines Booking then one of my friends suggested me to contact Flycoair. And I talked to MR. Alex who canceled my Flight ticket and processed my Refund.
    • Emilio D. Ramsey
    • 2019-08-12 12:40:45
    • Thank You for cancelling my Ethiopian Airlines Booking in how many days will I get my Refund?
    • Jessica R. Miers
    • 2019-09-03 12:54:14
    • Hi, I had booked my flight ticket on Ethiopian airline. The journey date is 12 September but I want to change my travel journey date due to my business meeting which is scheduled on 12 September. Will you please tell me how much cost it will take for date change? or it it is free. Help me out because i do not have time to read all formalities of Ethiopian airline cancellation policy.
    • sonu
    • 2019-07-31 04:29:04
    • I need to cancel my Ethiopian Airlines booking because I am not able to go to Los How can I cancel my flight on Ethiopian Airlines? can I cancel it by myself or I need to contact You by Ethiopian Airlines Phone Number? tell me a way.
    • Rene J. Hambrick
    • 2019-09-03 12:44:40
    • Hey, My name is Sharon and want to know about Ethiopian airlines cancellation policy because I am traveling with my newborn baby (under 7 days). I do not want any complications at the airport. So please assist me about what are the child and infant age restrictions.
    • 2020-03-18 06:09:18
    • cancellation is done from the airlines but the agency not contact me for that cancellation and refunding my money
    • Matthew McCulloch
    • 2020-03-18 06:10:37
    • Hello - due to COVID19 we had to cancel all our travel plans. We would like to cancel flight booking reference KYJKGI (Kampala to Calgary) and apply for a refund. Thank you, Matt.
    • melinda
    • 2020-03-19 05:56:42
    • Hi - due to COVID19 we had to cancel all our travel plans. We also want to cancel flight booking ET0808 and ET760 (Jhb to Greece and return) and need to apply for refund. Thanks you Melinda
    • Alice
    • 2020-03-19 05:56:13
    • I would like to cancel my flight with Ethiopian airline, l have tried the online cancellation with no success kindly help. Thank you
    • David
    • 2020-03-20 04:51:07
    • Same comment as Alice I am afraid. The online service is of no assistance and want to avoid the no show penalty. Any assistance you can give would be appreciated.
    • Ronel Sales
    • 2020-03-26 13:17:39
    • I need to extend, change a date on a ethiopian airline ticket urgently Please advise??
    • Denise
    • 2020-04-08 05:07:18
    • I am having the same issue that everyone is having, my emails are clear I would like a refund, just tell me how much is the fee to cancel and I will pay it, just process my refund as soon as possible.
    • Titus Nzinga
    • 2020-06-24 10:58:00
    • Hi i would like to cancel my flight ticket from addis to nairobi and have a refund. Whats thw procedure please.
    • otieno tati magatti
    • 2020-12-24 04:42:54
    • Hi I had to travel on 22 october . but after I had to change to 15 november when I call ethiopian airline office in Dar es salaam they charge me 150 USD to change flight. the time i was making booking with traveling agency changing the date it was free how come to be charge this amount
    • Anne
    • 2021-01-08 06:24:58
    • Hi, I want to make change on my booking flight with Ethiopian airlines. Thanks
    • Ermias
    • 2021-03-12 05:09:25
    • I would like to change my flight date from Saturday to Monday due to personal reason, would you help me, please fight booking reference was HZJAGH
    • Magreth Mbwana
    • 2021-03-25 05:57:18
    • Hi.they stop me to travel without any evidence of what I did wrong as they say my passport was not slow to board and say should I go to the embassy without any written evidence of my case.
    • Zishiri Yvonne
    • 2021-05-17 05:58:25
    • I want my ticket to be open until December
    • Hana tewodros
    • 2021-12-13 07:23:03
    • Hi i want to chang may flight Monday to Sunday due to personal reason

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