How do I contact Ethiopian Airlines? Speak to Live Agent

How Do I Contact Ethiopian Airlines Customer Service?

If you would like to contact Ethiopian Airlines to resolve the varied queries, then you can very simply contact them. If you don’t know how do I contact Ethiopian Airlines, then go through the below options:

Via Online Chat: Ethiopian Airlines provide the online chat option where you can chat with the customer service team and they will give you the required assistance on varied queries.

Via Email: You can also select the email support option and send an email by describing every single problem. After getting your email, they will instantly contact you.

Via Phone: One of the best and instant ways to contact Ethiopian Airlines is making a phone call where a team of customer service 24/7 available to assist the passengers on different queries.

Contact Ethiopian Airlines Customer Service by Phone:

To get the status of flight reservations, booking queries, and any lost and found, delayed, and damaged baggage help, dial 800-445-2733 Ethiopian airlines customer service number for help or visit www.ethiopianairlines.com.

What is Ethiopian Airlines Customer Commitment?

Ethiopian Airlines is  always known for providing the best in class traveling comforts and it has also a policy on customer commitment which is given below:

Notify the customers about delays, and cancellation

  • Aware the passengers about any kind of delay, and cancellation within 30 minutes of the scheduled departure or any status change.
  • Describe the reason behind the delay, cancellation, and diversion.

Aware of the lowest fare

Ethiopian Airlines will provide you the latest offers for which you are eligible that you can know at the official website or by making a phone call.

Provide the prompt refund

Ethiopian Airlines will give you prompt refunds where any due is pending and it will be processed after getting your request. You can seek a refund by sending an email to the refund service address that can be found on the official website of Ethiopian Airlines.

Share the travel details, cancellation policies, frequent flyer rules, and other things

  • To share every policy such as baggage, cancellation, flight change, etc.
  • Aircraft’s seat size, layout, and other things.

Ensure about the customer service

Ethiopian Airlines provides quick response to every passenger’s complaint and if you have any kind of query regarding the product or services, then you can write it at the official website or you can also make a phone call.

Fulfill the passenger’s needs during any delay

if any flight is a delay due to any reason, then Ethiopian Airlines provide the full assistance on all need to the passengers such as food, phone calls, emails, and stay.

What are the Benefits of Ethiopian Airlines Customer Service?

There are numerous benefits that you can obtain after contact with the customer service team and when you contact Ethiopian Airlines Customer Service, then you will get the below benefits:

  • Instant and quick response to every query.
  • Team of highly experienced professionals.
  • 100% satisfaction on every query.
  • Immediate assistance without any queue.
  • 24/7 assistance through varied ways.

Ethiopian Airlines Mostly Asked Questions

How do I change my flight on Ethiopian Airlines?

You can change your flight with Ethiopian Airlines in various ways as there is more than one way to modify your flight tickets.

  • Official Website- By visiting the section of Manage my Booking.
  • Email- Draft and send an email to the official email address of Ethiopian Airlines.
  • Phone- You can make a phone call to the number 000 800 100 7947 to make changes to your flight.

Therefore, with the help of the ways mentioned above, one can easily make changes to the flight by making a phone call to the Ethiopian airlines phone number in a hassle accessible manner.

How do I check my flight status on Ethiopian Airlines?

You can quickly check your flight status with Ethiopian Airlines with the help of visiting the official website of Ethiopian Airlines. Make sure to log in to your account. On the top section, locate the tab for Manage My Booking and click on that. Enter the credentials related to your flight details, like the reference number and the passenger's last name. Thus, you can easily see your flight status in that section.

Are Ethiopian Airline tickets refundable?

Yes, Ethiopian Airline tickets are refundable if they are unused, and you have all the receipts of the payment made by you either in the form of cash or a credit card. Passengers are eligible to claim a refund if you haven't used the ticket. The refund will be initiated to you within 10 business working days.


Customer Review

    • Cal Afun
    • 2020-11-24 04:40:44
    • I want to rebook my ticket
    • Eileen McFarlane
    • 2021-03-31 13:26:27
    • My family and I are stuck in Tanzania due to the fact that Ethiopian airlines can not fly to the UK, we are now in Tanzania in curing cost we can not afford, as we did not get the service we paid for, we would like a prompt refund, so we can return to the UK via another airline I would appreciate your immediate attention to this matter. Thank you
    • idibek gadoev
    • 2021-05-25 08:50:17
    • Dear Ethiopian Airlines, my name is Idibek Gadoev, UNHCR Protection Officer working in UNHCR Sub Office Assosa. Am the customer for EA since December 2020 and every two months am travelling by EA from Assosa to Addis -Dubai and return after two weeks vacation from Dubai -Addis-Assosa. This is the second time after arrival to addis am receiving totally damaged bag. the first time the wheels were broken and this time the handles of the baggage were totally broken and removed. This was happened on 22 May 2021, Flight 603 from Dubai to Addis in Addis international airport. i would appreciate an immediate attention on this matter and refund the cost of the two suitcases. thanks

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