How Do I Contact Asiana Airlines Customer Service?(24 hours)

You can dial the official Asiana airlines phone number+1-800-227-4262 to discuss your issue with flight booking, changes, cancellations, or refunds with the live customer service agents.

How to call Asiana airlines in the U.K.?

If you reside in the U.K. and want to contact a live person at Asiana Airlines, you must dial the official calling number: +44-845-602-9900. Soon the call will be answered by an automated voice that will instruct you to select one number from the given IVR menu:
  • Press 1: To book flight tickets
  • Press 2: For flight cancellation and refund
  • Press 3: To manage booking
  • Press 4: To request a callback 
  • Press *: To request special assistance 
After you press one number, your call will be forwarded to the corresponding representative; you can get detailed information about the guidelines. 

What are the other ways to talk to Asiana Airlines? 

There are several mediums to reach Asiana airline's customer services. The main approaches to contacting them are described in elaborated ways in the forthcoming section. 
Via email: Sometimes customers wish to reach the airlines to share their traveling feedback or to express issues faced during their journey. In those scenarios, they can complain to the airlines formally using the alternative of email at To use this method, customers need to fill out the contact form using the following straightforward steps:
  • Visit the official Asiana airlines website.
  • Select your language according to your country from the top menu bar.
  • Now you must press the customer service option.
  • You must hit the contact form link when you reach the contact page.
  • Fill in all the fields marked with stars. 
  • Attach the relevant documents, and describe your issue in the message box.
  • Press the submit button. 

By posting mail at the postal address:

If you wish to send mail to the airlines, then you must always ensure that you attach the relevant documents and post them to the official mailing address: 
3530 Wilshire Blvd. STE 1700, 
Los Angeles, CA 90010
Via social media:  Customers can also send messages giving a brief description of the issue and send it to the following platforms:
  • Facebook:
  • Twitter:
Via live chat: Asiana lets customers use the live chat alternative to resolve their issues. To use this approach following steps must be obeyed:
  • Visit the official website
  • Login into your existing account using your id and password.
  • Tap the customer service option.
  • Scroll to the bottom of the webpage.
  • Click on the chat symbol.
  • Soon a chatbot will open on another page.
  • Select one issue from the menu list or hit the "new query" option to write your problem.
  • Finally, to terminate the process hit the arrow key.
Soon you will be assisted by a customer service representative who will quickly generate the best possible solution to eliminate your issue. 

What is the Asiana Airlines Sale Office/Contact Info?

Customers must refer to the following information to know about Asiana branches:
Los Angeles:
Sales office:3530 Wilshire Blvd. Suite 1700 Los Angeles, 
CA 90010
Airport: 380 World Way, Box S-37, Los Angeles, CA 90045
New York: 
Sales office: 300 FRANK W. BURR BLVD. SUITE 550 TEANECK, 
NJ 07666
Airport: JFK International Airport
Terminal 1 Rm. 4G09
Jamaica, NY 11430
San Francisco:
Sales office: 90 New Montgomery Street, Suite 420 
San Francisco, CA 94105
Airport: San Francisco International Airport, I-4-032
San Francisco, CA 94128

Is Asiana Airlines Customer Service 24 hours?

Yes, the Asiana airlines customer service toll-free number 1-800-227-4262 is available 24 hours a to help the customers. If any person uses a live chat facility to get in contact, then virtual assistance is also available 24/7.

What is the phone number for Asiana Airlines?

You need to dial Asiana airlines' phone number +1 800-227-4262, 1-802-308-8880 to ask about your flight tickets, changes, or more.
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