How Do I Contact Philippine Airlines Customer Service

How To Contact Philippine Airlines? Check the Multiple Ways

When you want to get in touch with a live person at the customer service team of Philippine airlines, you can get help from customer service through different ways. And to provide you all the required information, the customer service helps you in given ways:

  • You can dial the Philippine Airlines contact number over a phone call.
  • Also, you can request a live chat when you just want to discuss the issue in which you get stuck.
  • Besides, the email support team is also there to provide you all the required assistance for any kind of information that you want.
  • Above all, the support page is available on the website of Philippine Airlines where you can search for a resolution.

What Commitment Philippine Airlines Customer Service Team Provide

Philippine Airlines is committed to delivering world-class flight experience with outstanding services at reasonable flight fare. The airline always makes efforts to provide you service on time by giving their staff advanced training and enhancing their performances.

  • Lowest Fare Offered

Philippine Airlines offers you the lowest fare that you can get from its website, airport counter or booking offices to travel to your destination. Moreover, you can also dial the Philippine Airlines representative to get all details on flight fare, deals, discounts, and sales.

  • Notifying Customers of Known Delays, Cancellations, and Diversions

Though rarely you see any delay in the flight departure, cancellation or diversion of flights of Philippine Airlines, the staff of the airline work really hard to make things on time.

Also, this could happen due to some uncontrollable changes in weather or natural calamities that you may see delay or cancellation but the airline still tries to deliver you service as soon as possible.

  • Baggage Delivery

Whenever the baggage of the passengers misplaced or lost, the airline tries to deliver them the baggage within 24 hours. And all the security of your baggage is considered at first. Contact the Philippine Airlines customer service anytime from anywhere.

  • Expeditious Processing of Refunds

Meanwhile, you cancel a flight booking because of some reasons, you may receive a full refund for your flight cancellation as per the Philippine Airlines guidelines.

Speak to Philippine Airlines Live Person by Phone:

  • If you want to contact the live person at Philippine airlines customer service then you need to dial 1-800-I-FLY-PAL(1-800-435-9725) toll-free phone number for the USA and Canada regions.
  • If you are calling from Manila, Philippines then dial (+632) 8855-8888 for refund, changes, upgrade, and reservations related info.
  • If you need have any refund related queries then dial (+632) 8556-2809 or drop an email on (International refund) and (Domestic refund).
  • Dial, (+632) 8776-7499 Security department number if you have any security issue. Or you can also drop an email to
  • If you have any concern related to PWD (for flights to/from the United States only) then dial the PWD hotline at (+632) 8556-2151

Frequently Asked Questions

Q1. Where And How Do I Book Philippine Airlines Tickets And Buy An E-Ticket?

When you want to book or buy an e-ticket, you can get it from the website of the airline or you can contact the Philippine Airlines customer service phone number. Also, you may visit the nearest PAL ticket office.

Q2. Can I Purchase A Philippine Airlines Flight Ticket For Another Person Online?

Absolutely, you can book a flight for someone else by going to the airlines website. The online flight booking feature doesn't require the cardholder to be the person or someone who is a member of the traveling party.

Q3. What is the Minimum Connecting Time on Philippine Airlines?

The amount of transfer time that is agreed between the airline and the airport authorities in advance required for a passenger to make a connection between an arriving and departing flight. To know more information about the Minimum Connecting Time, you can check the website or at the airport office. Otherwise, contact the Philippine Airlines customer service to get all details.

Customer Review

    • Multivision agence d
    • 2021-01-21 06:29:28
    • Please send us an email adress for the HELP DESK Best regards
    • aimie pailden
    • 2021-03-27 10:29:52
    • Is there any mobile number in philippine airlines costumer service? So that I can directly contact for whatsoever queries, rules and guidelines. To make it clearer and understandable. Thanks..
    • Julie Lagasca
    • 2021-05-07 04:58:26
    • I do not have time to wait on the phone for someone to answer I need someone to call me now I need to go to the Philippines now please call me now please thank you.
    • Synde
    • 2021-11-22 07:37:41
    • Do you have a mobile number for your customer hotline?
    • Michelle
    • 2021-11-27 09:54:24
    • My last year reservation was converted to a travel voucher…but they only give me PHP 864 Which is crazy…try to write an email to them..but no one is answering me..even the websites they told me to complain about…don’t Know anymore what to do.The 1month salary I paid for that ticket in Sgd…but the travel voucher I did receive is only PHP 864…pls whoever could help me with this matter…would really appreciate it…thanks
    • Farrah Lalaine Mason
    • 2021-11-30 08:39:13
    • i want to check if its confirmed to have an additional baggage allowance of 20kg..

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