How can I get in touch with Korean Air Customer Service?

How to seek assistance for Korean Air reservation-related queries and issues?

Based in South Korea, Korean Air is one of the popular flag carrier airlines that is known for offering world-class onboard services to its passengers. Moreover, to help out the passengers with their travel-related queries, the airline even offers customer support services that one can opt to manage their travel with the airline. 

How can one contact Korean Air customer service over a phone call?

Korean Air understands the urgency of the queries and issues of the travelers, and this is a reason why the airline has introduced a toll-free number where one can seek assistance for their issues. Further, for those who are wondering How do I contact Korean Air representative over the phone, they can follow the provided instructions:

  • Begin the process by dialing the toll-free number of the airline and opt for the required service for assistance.
  • Further, the airline will assign an airline representative as per the query.
  • After that, the passenger can seek help from the representative and manage their trip accordingly. 

Korean Air Live Customer Service Official Contact info:

  • Korean Air Customer Service Phone Number(Reservations & Changes) : 1(800)438-5000 US & Canada(Toll-free)
  • E-mail:
  • Mailing Address: 260, Haneul-Gil, Gangseo-gu, Seoul, South Korea. Korean Air Customer, 07505.
  • Contact us on the website:

How can one send an email to Korean Air?

Apart from the customer service number, the airline has introduced email support services for the passengers. So, for those who are wondering How do I contact Korean Air via email, they can find the official email id on the official website of the airline and seek the required help for their queries and issues.

  • Mail: 260, Haneul-Gil, Gangseo-gu, Seoul, South Korea
  • Korean Air Customer, 07505
  • E-mail:

Korean Air Customer Service Phone Number: For different Countries

Country Phone Number
Korean Air Customer Service the USA 1-800-438-5000 (toll-free)
United Kingdom 00800-0656-2001/0800-413-000
Netherlands 0800-022-2010
Telephone No.for Korea 1588-2001, 02-2656-2001
Egypt +20-2-2576-4100
Philippines (Manila) +63-2-8789-3700, (Cebu) +63-32-340-5431

Services that one can seek by contacting Korean Air:

For the passengers who are wondering what are the services that one can seek by contacting Korean Air customer service, they can check out the services offered by the support representatives that include:

  • Information about the lowest fare available for booking.
  • Information about the delays, cancellations, and diversions.
  • Offering prompt refunds for the canceled flight tickets. 
  • Assistance for accommodating passengers with disabilities and special needs
  • Assistance for the minor traveling alone
  • Details about various online policies and procedures
  • Quick responses to the complaints of the passengers
  • Offering services to the passengers for the inconvenience caused because of flight delays and cancellations.

How can I get in touch with Korean Air? 

This is the best toll-free Phone Number 1-800-438-5000 to contact Korean Airlines Customer service via phone or visit, for immediate assistance.

How do I email Korean Air? 

If you are looking for the answer to the question How do I contact Korean Air, then read the further lines? There are multiple ways of interacting with the Korean Air customer service team. One of such ways is sending them an email. You can write down your issues and send them to the official email address of Korean Air customer service. The email address you need to enter is The customer representative of Korean Air will respond to your email containing some befitting solution. 

Are Korean Air tickets refundable?

Yes, Korean Air tickets are refundable but you need to follow certain criteria to get a full refund. It is advised to cancel your Korean Air ticket within 24 hours of the purchase of the ticket. If you do so, then only you will get a full refund. If you cancel your ticket after 24 hours of the ticket purchase, then you need to pay some cancellation charge that will get deducted from your ticket fare and the remaining fare will be returned to you through the original source of payment.

How do I speak to a live person at Korean Air?

Follow the below instructions to speak to Korean air live person for your complaint 

  • Dial Phone Number 1-800-438-5000 (toll-free)
  • Press 1, For New and Existing reservation.
  • Press 3, For baggage and Checkin, queries.
  • Press 5, To get in touch with Korean Air Service Centers(Representative) 

Can I change my flight date on Korean Air?

Changing flight date on Korean Air is a simple yet effortless process. You need to open the official web page of Korean Air where you have to click on the “Manage my bookings” option. Enter credentials such as your booking number and passenger’s last name. Now, select your desired booking of which you want to change the flight date. Click on the “Edit” option and update the changes. Hit the option of “Confirm” and you are good to go.

How do I contact Korean Air Philippines?

There are multiple ways of contacting Korean Air Philippines. You can email, message, and call them regarding your Korean Air issues. The customer representative on the other hand will respond to the issue by providing you the finest solution. You can email the Korean Air Philippines to the official email address of Korean Air. In reply to your email, the customer representative will provide you a better solution. Also, you can go for a live chat with the customer service team of Korean Air. To start the chat, go to the official web page of Korean Air and under the help and support option, you will get an option for a live chat. Moreover, a better option is a phone call where you can directly talk with the customer representative of Korean Air and get an instant solution.

Does Korean Air allow pets in the cabin?

Yes, Korean Air does allow pets in the cabin. You need to show the necessary documents like rabies vaccination certificates, quarantine certificates, etc. Also, you need to take a pet carrier along for the pet to travel. Arrive 3 hours before the departure of your Korean Air in order to allow your pet for check-in. Moreover, you need to pay an extra amount to take your pet along with you. This extra amount is not included in the baggage amount. You need to pay separately for both services. There is limited seat selection for the passengers who are taking their pets along with them. 

Thus, these is the complete details on How do contact Korean Air. So, for the passengers who have queries regarding the Korean Air reservation and services, they can reach out to support and seek the required help. 

Customer Review

    • larry pope
    • 2021-04-12 06:40:42
    • i am in Bangkok Thailand --need to fly back to the US -Atlanta Ga --what are the requirements from your airline to return to US. please advise asap?

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