How Do I Talk to Cebu Pacific Agent for Help?

To get help with bookings, changes, and other policies of Cebu pacific, you can dial the Cebu Pacific hotline Phone number, +63288592774 or +63288640865, and follow the IVR commands to talk to live agents directly.

To speak to Cebu Pacific from Worldwide.

If you are calling Cebu Pacific from Japan
Dial the contact number+81-3-4578-14478am-6 pm (JP local time), Monday - Friday
For Travellers from Hong Kong
Call at Phone number+852-397-33800,7am-10 pm (PH local time), daily.
If you are calling from China
  • Dial Cebu Pacific phone number +86-400-670-0780,8am-6 pm (CN local time), daily
  • or Email at (for China only)
For Singapore
Call Hotline Number+65-315-80808, 7 am-10pm (PH local time), daily
To contact from South Korea.
Dial Phone number +82-2-6105-2037, 8 am-6pm (KR Local Time), Monday - Friday

How do I contact Cebu Pacific by Email?

  • If you want to connect with the representative in an alternative mode, you can also send your query through email. If your question is related to your group bookings, you need to send your question to this email
  • Or, if you want to communicate from China, you can use this email id 
  • to share your query.

How can I get in touch with Cebu Pacific in Australia?

If you are willing to travel to Australia with Cebu Pacific airlines but have any issues, then you can connect with Cebu Pacific airlines by dialing this number +61-2-9119-2956. You have to give proper information to the representative, and they will solve your queries quickly. 

Is Cebu Pacific customer service 24 hours?

The network of Cebu Pacific airlines is spread worldwide due to several passengers traveling with them. To manage those passengers and give them all information about their queries, Cebu pacific airlines provide a representative facility for 24 hours. 

How do I chat with Cebu Pacific?

Passengers can also use the chat option to connect with the Cebu pacific representative. To know the detailed information, follow the below points. 
  • Visit the website of Cebu pacific airlines 
  • Then click on to contact us page 
  • Select the option of chat
  • Please fill out the complete query and then send it
  • Lastly, the representative will provide you solution

Contact Cebu Pacific via Social Support

You can also visit the social media handles and ask questions on the Cebu pacific pages. You can mention your queries in the message section, and the representative will send your solutions instantly. 
You can also use the below mention links. 
  • For Twitter: @CebuPacificAir
  • For Facebook: @cebupacificairphilippines
  • For Instagram: @cebupacificair
  • Official website:

How do I contact Cebu airport?

If you are queries related to airport parking, lounge access, etc., due to which you want to talk to the Cebu Pacific agent available at the airport, you can also do that by dialing this number (+632)494-7000. They will help you and guide you in the best possible manner. 

Customer Review

    • Jan Hoff
    • 2021-11-30 08:38:54
    • My flight eas cancelled with book ref nr S48r24b. Tried to rebook/refund. Response: "The booking that you are trying to retrieve does not exist or requires the GetGo member to login." Tried to login. Had to change password. Tried "reset passeord". Got on a new site (Rewards?). Could not get in ir merfe with my Getgo acct. What to do?

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