Cebu Pacific Flight Cancellation - Cancel a Booked Flight

It is a simple task to understand Cebu Pacific's cancellation policy. This article will help you to understand the cancellation policy of Cebu Pacific in detail.

Cebu Pacific's Flight Cancellation Policy

Below-mentioned are some of the key points related to the Cebu Pacific flight cancellation policy.

  • Suppose the flight is canceled due to unforeseen reasons. In that case, the passenger can rebook for travel within sixty days, convert the flight ticket to Travel Fund with a validity of two years. The refund will be made to the passenger in the original form of payment.
  • All the reservations made with Cebu Pacific Airlines are non-refundable unless stated in any way. If the passenger has directly paid to Cebu Pacific, they need to request a refund via Cebu Pacific's official website or Cebu Pacific's ticketing offices.
  • If the passenger books a ticket via a travel agency, the passenger must contact the travel agency to initiate the refund request.
  • Travel Funds are only refundable when the booked flight using Travel Funds is disrupted. To request a refund on Travel Funds, the passenger can visit Cebu Pacific's official website. Refunds will be made in the original mode of payment before being converted into a Travel Fund.
  • If the passenger has purchased a flight ticket with GetGo points, the guest will receive a Travel Fund refund.
  • The passenger can rebook within sixty days, and any fare difference or penalty fees will be applicable if the reservation has been canceled twenty-four hours before the departure. The customer support will the refund amount into a Travel Fund or in the original form of payment.

Cebu Pacific's Flight Cancellation Fee

Let's understand the fee applied on canceling a Cebu Pacific flight.

  • If you purchase a refundable ticket, you must pay a significant ticket amount as a cancellation fee.
  • If you cancel the flight within twenty-four hours from the scheduled departure of your flight, Cebu will charge a fee ranging from $100 to $150 as per the Cebu Pacific flight cancellation policy.

Procedure to Cancel a Cebu Pacific Flight

Follow the steps below to cancel a Cebu Pacific flight online.

  • Go to Cebu Pacific's official website and log in to your account.
  • Go to the 'Manage Booking' page.
  • Enter the passenger's last name and booking number and click 'Continue.'
  • Now select your scheduled trip and click on the 'Cancel' button.
  • Select the reason for cancellation and fill the cancellation form.
  • Submit the form and finish the process.

The customer support will calculate the refund value. You will receive the confirmation mail at your registered email address.
Understanding Cebu Pacific's flight cancellation policy is not a hard nut to crack. However, please feel free to visit Cebu's official website to get more information.


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