Does Avianca let you change flights? Policy and Fee

Yes, Avianca allows its passengers to change their flight before departure. Remember that there will be additional charges to avail of Avianca flight change services. Travelers can change their flight online through the website, via phone call at Avianca customer service, or at the airport. Visit Avianca’s website, click Manage your booking and change your flight, or dial 01 800 0953 434 (Canada) and speak to an agent regarding flight change assistance. Follow their instructions or let them change the flight on your behalf.

Avianca Flight Change Rules:

To change the flight, passengers must abide by the flight change rules of Avianca. The rules are:

  • Passengers can change their domestic flight up to 35 minutes before the flight departure, and for international flights, up to 1 hour before departure.
  • The flight change charges before departure have the same cost, whether one-way or round-trip.
  • Passengers must pay the flight change fee and the fare difference to change their flight.
  • Flight change is allowed for L and XXL fares before and after the flight without any change fee. However, the fare difference and other taxes may apply.
  • Flight change is not allowed after departure on Avianca's XS, S, and M fares.

How to change a flight with Avianca?

You can change a flight in three ways: via phone, at the airport, or online at the website of Avianca. Avianca advises its passengers to change the flight from their website because it is easy and does not require service charges. The steps to change the flight at Avianca’s website are as follows:

  • Open the official website of Avianca.
  • Go to Manage your booking. 
  • Search your itinerary using the reference number and the passenger’s last name.
  • Choose your flight and click on “Change flight.”
  • Make the changes according to your requirements.
  • Finally, confirm your changes and make the payment.
  • Soon, you will receive an email with your updated itinerary.

How much does Avianca charge for flight change?

The flight change fees depend on the time of changing the flight, the route of the flight, and ticket type. Remember that travelers opting to change their flight are required to pay Avianca flight change fee and the fare difference. The flight change fees are:

  • Domestic flight in Colombia - COP 110.000
  • Domestic flights in Ecuador - USD 28.
  • International flights within South America - USD 170.
  • Other international flights - USD 200.

How many times can you change your flight to Avianca?

Passengers can change their flight as often as they want after paying the change fee. Avianca flight tickets eligible for change are only allowed to make changes in their ticket. In some cases, non-refundable ticket holders can change their ticket after paying the flight change fee. 

Final words:

Avianca has more flexible flight change policies as compared to other airlines. They also allow its passengers to change even after the flight departure. Avianca’s services play a major role in building their loyal customer base. Their services give customers a sense of relaxation and freedom that they can make the necessary changes whenever they want by paying no to nominal charges. 

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