Get an idea about Avianca Airlines Cancellation Policy and Refund Policy:
What is Avianca Cancellation Policy?
Avianca Airlines offers free cancellation within 24 hours of the flight ticket booking. If a passenger cancels a flight under 24 hours of the flight ticket purchase, he or she will not require to pay the cancellation charges.
Also, if the cancellation is made in less than 7 days within 24 hours of the flight booking, in such a case, the passenger will have to face the cancellation charges.
Moreover, as per the Avianca Cancellation Policy, only refundable flight tickets will get a refund on canceling the flights, however, non-refundable flights will get the credit for flight cancellation. The reward points can be used to make another flight reservation in a certain period of time.
Now, you must be thinking about the refund procedure or how to apply for the Avianca Airlines flight refund? Well, you may follow the given procedure to get a refund for your flights.
Avianca Airlines Cancellation & Changes Fees:
Date Change Fees on Avianca $150
Fees for Destinations Change Not Allowed to Change Destinations
Cancellation Fees/Wavier Cancellation Fees $25 Fees for every awards flight ( either it booked by online or Phone)
How Can I Request a Refund on Avianca Airlines?
First and foremost, you will be required to upload a Payment Reversal Request Form.
Then you have to generate a request from the Suggestions and Claims page and also attach the Payment Reversal Form that you have filled in the above step.
Also, you should check the status of the Payment Reversal Request within five working days from the date you filed the request.
As soon as, you submit the refund request, you would receive a confirmation with the case number on your email account.
After filing the request for a refund on Avianca Airlines, according to the Avianca refund policy, the financial institution which is issuing the electronic payment and Avianca Airlines would have fifteen days of the time period to implement the reversal process.
Moreover, there might be some changes in rules and terms you must know the Avianca refund policy before you proceed to cancel and request a refund. or for further help contact Avianca Airlines Reservations Team.