Avianca Cancellation Policy in 24 Hours & Refund Process

Suppose you wish to cancel your Avianca Flight for some reason. Please read the below-mentioned Avianca Cancellation policy before canceling the Flight to see the procedures applicable to your situation.
  • You must have booked your Flight from the Avianca Airlines website or mobile application.
  • Travelers need not pay any charges if they cancel their refundable ticket within 24 hours of booking and seven days before scheduled departure.
  • You should pay the cancellation charges if you cancel your refundable ticket after 24 hours of booking, and the remaining amount is refundable.
  • You will receive a Travel credit of the same amount instead of a refund if you cancel your non-refundable ticket within 24 hours of booking and seven days before travel.
  • Passengers can't cancel their non-refundable ticket after 24 hours of booking.
  • You need not pay cancellation charges if your Flight gets delayed for more than 4 hours or canceled by Avianca Airlines for some reason.

How much does Avianca charge to cancel flights?

According to the Airline's policy, you need to pay the below-mentioned Avianca cancellation fee if you cancel your Flight after the risk-free period.
  • You must pay a cancellation charge of approximately USD 100-400 for a domestic flight.
  • You must pay a charge of approximately USD 400-600 for international flight cancellation.

How can I cancel my Flight?

You can cancel your Avianca flight in two ways: one is online through the website, and the other is by calling a representative. Both methods are mentioned below.
  • Online is the most convenient way to cancel your Flight. You can do it anywhere in the manner mentioned below using your smartphone or laptop.
  • Open the website
  • Click the Manage Your Booking option at the top of the website.
  • Enter your Reservation code and last name to search your booking details.
  • Select the Flight you wish to cancel from your booking details and click the cancel option.
  • Your Flight gets canceled, and you will get the confirmation by email.
You can call Avianca customer support at 1-800-284-2622 and choose the flight cancellation option. Share your booking details with the representative, and they will cancel your booking.

Does Avianca have a free cancellation?

Yes, If you need Avianca, cancel reservation for free. You can do it within the 24-hour risk-free period and at least seven days before the scheduled departure from the date of purchase.

Does Avianca refund within 24 hours?

No, Avianca doesn't refund within 24 hours. If you wish to get an Avianca cancel flight refund, you must wait a while, as it takes 7-10 business days to reflect in the source account. However, if you want a refund early, you can book and cancel your flights through the Avianca mobile App.

How to request a refund from Avianca?

You can request a refund from Avianca by filling out a Refund Form in the website's Help section. Fill in the form with your booking details like, Reservation code, Passengers name, travel date, reason for cancellation, etc., and submit it. They will cancel your ticket and process a refund. You will get the confirmation about the same to your registered email address. 
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