How do I make a complaint with Lufthansa?
Passangers can complain to Lufthansa by filling out the complaint form or dialing the phone number +1 (516) 738-4422 to escalate the issue immediately, Also dial 711 and then 800 645 3880 for relaying to the TRS
How do I escalate an issue with Lufthansa?
There is also another mode through which you can file a complaint and get escalated with your issues. The other way is via a complaint/ feedback form. You can get the form from either the official website or you can also get the same from the link https://www.lufthansa.com/rs/en/feedback. Please fill out the form, provide the required documents, and submit it. The team shall soon get back with a solution for the raised query.
How do I complain to Lufthansa UK?
You can choose to dial 0371 945 9747 and make a complaint to Lufthansa from the UK. Dial the number; you will get a set of IVR instructions to be followed, after which you can contact the team and raise your complaint. You will receive an email about the raised complaint after the call. Revert to it so that you can get the required assistance.
How much time will it take to get a response from Lufthansa?
- If you have raised a query with Lufthansa Customer service through the call, you can get an immediate solution, or they can accept your question and revert within two weeks.
- If you have made a complaint through the complaint form, you can get a revert within two weeks. It can also extend up to thirty to forty days for the customer service team to help you with the raised query.
Read Also: Does Lufthansa have chat support?
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