Copa airlines travel certificate - What It is & How to Use

Copa airlines are one of the finest airlines across the globe and offer various facilities to travel conveniently. Customers can easily book their flight with Copa airlines through the Copa website or mobile app or with a customer care representative. However, sometimes customers need to change their plans, and therefore they cancel their flight. Flight refund on cancel ticket is credited to travel credit of Copa airlines at their mobile app or my account. Copa issues a travel certificate for this travel credit; customers can use this travel credit for a future booking. Credit is the thirteen-digit number that can be used as payment for a future booking. 

How to use a Copa travel certificate?

It is the most important question how to use the travel certificate when you get the travel certificate. You can pay for your future ticket and use the Copa airlines travel certificate through the Copa website, mobile app, or by reaching the customer care team. Following are the points by which you can avail your travel credit:

• Go to your email's inbox and download the travel certificate of topic receipt for EMD Refund Confirmation. At the top section of the certificate, you can see your 13 digit travel certificate number.
• When you are booking your flight, then at the payment options, you can see the box at the bottom side of the web page where you can choose the payment method. Add your travel certificate and the promo code, if any.
• Proceed to continue. You can see the total price summary, and your payment process will be complete.
• If your payment is still left after using the travel certificate, the difference will pay from your debit or credit card or other net banking methods. A final confirmation message will be sent at our registered email id with the booking number.

Important points to keep in mind:

• When a travel certificate is issued by Copa airlines, you can use it within one year, and it will automatically expire after one year from the issue.
• You can only use this certificate for reservation, not for an extra bag, travel insurance, and other additional services. 
• Certificates cannot be used to pay taxes as there are different country regulations. To pay taxes, you must pay with a credit card. 
• Suppose your travel certificate is more than the original amount of the current booking. In that case, the new certificate will issue containing the difference amount, and you can use it for future purchases.   

Suppose customers found any difficulty using their Copa flight certificate. In that case, they can contact the Copa airlines customer service team at any time and solve the various issues regarding the travel credit.