American Airlines Compensation for Delayed, Canceled & More

American Airlines has gained and maintained passengers' trust due to reliable flight services, travel flexibility, and dedicated assistance in case of discrepancy. If your flights are delayed, canceled, or overbooked, you will be provided compensation for the inconvenience caused. Customers must go through important compensation terms and conditions provided below before making a claim:

Compensation policies For Delayed Flights:

If your American Airlines flights are delayed, and you wish to make a compensation claim, you must know the following important terms and conditions. American Airline's compensation for a delayed flight is given if the delay is more than 2 hours.

  • The airline can only compensate for your delayed flight if the reason is under their direct control.
  • If your connecting American flight is missed due to a delay in the initial flight, American Airlines will arrange the next available flight.
  • Compensation will only be provided if you reach your destination 3 hours or more after the scheduled  flight arrival time. 

Compensation policies For Canceled Flight:

To claim American Airlines compensation for canceled flights, travelers must be aware of the following important terms and conditions:

  • Travelers will not be compensated if flights are canceled due to extraordinary conditions like security risks, weather conditions, strikes, etc.
  • If you are informed about flight cancellation two weeks ahead of departure, then you are not eligible for claiming compensation. 
  • If you are arranged an alternative flight to your destination also, then you will not be given compensation by American Airlines. 

Compensation policies For Overbooked Flight:

Sometimes American Airlines flights are socially overbooked during peak season, so the airline denies certain passengers boarding the flight. Those passengers can claim compensation keeping the following terms and conditions in their mind: 

  • American Airlines provides compensation of $275-$675 depending upon the traveling distance of your flight.
  • If American Airlines arranges rerouting, the compensation value will be reduced by 50%. 
  • The compensation will be provided within 7 days on the original mode of transaction.

Compensation policies For Missed Connections:

If your initial American flight is delayed due to which you missed your subsequent connecting flight, then American Airlines will not only arrange seats on the next available flight to your destination but also compensate for the inconvenience caused.

  • If passengers are responsible for missing flights, American Airlines is not liable to provide any compensation. 
  • Apart from compensation, passengers will also be provided additional assistance by American Airlines, like meals, accommodation facilities, etc.  

How to file a compensation claim with American Airlines? 

If any traveler wishes to make a compensation claim with American Airlines, then he is required to fill out the online form using the series of steps given below:

  • Go to the American Airlines website.
  • You can also open the official mobile application.
  • Click on the login key and insert your American Airlines id and password.
  • Go to the "manage trips" section.
  • Enter the passenger's last name and record number to find a flight ticket.
  • Once a ticket is discovered, passengers must tap the opinion and click the compensation form link.
  • They must fill in all the details and provide a reason for the claim. 
  • Finally, press the submit key after lining validating documents. 

What is the Phone number to claim compensation from American Airlines? 

To claim compensation, sometimes customers want to gather relevant information from live representatives. They must reach customer services using the American Airlines compensation phone number: 682-278-9000. After that, callers must go through the guided instructions, and finally, when the call seems connected to the corresponding American Airlines representatives, they must mention their reason for claiming and provide booking details. If the reason is valid according to American Airlines terms and conditions, the airline representative will guide callers and help them with compensation.

How much compensation can you get from American Airlines? 

If your bags are misplaced, delayed by American Airlines, or lost, airlines will compensate you approximately $3800-5000. Also, $275-$661 is given for a flight covering a distance of 1.500 km-3.500 km. The amount depends upon your luggage's worth and the flight distance covered. Also, customers must ensure they provide all the essential claim documents to get compensation. 


Now that you know all the terms and conditions of American Airlines compensation policies, you can use the information for your delayed or canceled flight or even for lost or damaged luggage to get compensation.  

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