Volaris Flight Change Policy, Fee and Options [Full Guide]

Volaris is one of the well-known airlines, and to make the journey more convenient for its passengers, they will provide numerous services. If you book a flight ticket and, due to some health issues or a sudden change in plan, you need to change your flight, then it is pretty simple to do so. Volaris provides numerous ways for flight change. If you still have questions, contact the customer service rep, who will help you with your concern. 
To change the flight with Volaris, you can use the online medium. you need to follow the steps as per described below:
  • Access to the official Volaris web page.

  • You will get the My Trip tab at the top of the page.

  • After you click on that option, it will move to the new page, and you need to tap on the Manage My Booking link.

  • Fill out the booking reference number and last name in the following boxes. Click on the search option.

  • You will get the details of all the flights. Select the ticket on which you need to change your flight.

How do I call Volaris to Change the flight date? 

You can use the phone call process if you are looking for an alternative way to change your flight to Volaris. You need to dial the Volaris flight change phone number at +52 (55) 1102 8000. 

Does Volaris charge to change flight?

The Volaris flight change fee depends on the ticket type, fare, destination, and traveling route. The charges can differ for numerous reasons. The primary costs you need to pay are 90 dollars to 200 dollars. 
  1. International Flight Change Fees: If you made a reservation to an international destination and need to change the flight, you need to pay at least 100 dollars.

  2. Domestic Flight Change fees: If the passenger books a domestic flight and wants to change the flight, then the airline will be charged approximately 70 dollars.

How can I change my Volaris flight without paying a fee?

You must be fully aware of its rules if you need to change your flight without paying a fee. volaris change flight policies are mentioned below:
  • Per the 24-hour policy, the passenger can change their flight within one day of the booking without paying any charges.
  • If you change your Volaris flight three hours before the departure, the airline will be charged a high amount.

What if Volaris changed my flight schedule?

If the airline changes your flight due to technical issues or bad weather, then you can either travel on that ticket or initiate the refund on its behalf. 

Can I reject the Volaris flight schedule offer after changing my flight?

Yes, you can decline the flight schedule offered to change the flight. You can also ask for a refund by contacting the representative or using the online medium.


Volaris provides different ways for flight change, which are mentioned earlier. To get more information about the same, you can also get in touch with Volaris executives.
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Customer Review

    • Jennings
    • 2019-09-28 07:50:08
    • We booked our ticket through volaris airlines but due to certain reason we have to cancel our flight tickets. Volaris Airlines Cancellation Team help us in cancelling our tickets and providing us refund.
    • Mercy John
    • 2019-10-12 09:23:52
    • Last weekend we booked our tickets through volaris airlines but due to certain work on that particular date we had to cancel our tickets. Cancellation charge was normal and special thanks to Volaris Airlines Cancellation Team who helped us in cancelling our ticket and initiating our refunds to our bank account.
    • Maria Moreno
    • 2020-03-17 05:56:23
    • I purchased tickets and do not want to cancel. But, I am wondering what If the governments shuts downs airports. I fly 3/25/20 from midway, chicago to Guadalajara mexico?
    • Heidi
    • 2020-03-19 05:55:54
    • I had to cancel our wedding in Mexico due to Coronavirus and have been calling, emailing, facebook messenging Volaris for a full week now and cannot get any assistance at all. We want to change our flights to April 2021 when we had to reschedule our wedding and no one will help. Half the time their phones are down, or you are disconnected after waiting on hold for 10 minutes. No response to emails. Facebook messenger (which they suggest) says you can change your flights on the website but the only dates offered are April 7 of 2020 which is just a week after our original flights and we are supposed to be in a self-quarantine. No one will help us and we have about 30 friends in the same situation who were all coming to the wedding and no one can get through or get any assistance. EXTREMELY DISSATISFIED.
    • virginia meyers
    • 2020-03-23 10:23:17
    • i have been an advocate for mexico travel for 15 years and have always insisted that my guests use only Volaris but after tonight with 3 hrs of trying to reach someone by phone to change my flight and only on hold then hang up I will now insist they do not use volaris
    • Oscar Puentes
    • 2020-03-23 10:26:21
    • We been calling Volaris all week to because we received a email that if we change the fight there will be no fees. I been calling and calling to change do to the coronas virus but no answer they are really good to take your money I have always used them to travel to Mexico but I will be my last time, Volaris just lost 6 adults that used them 3-4 times a year. I expected better repose from a them.
    • Regina Moley
    • 2020-03-24 09:26:43
    • This airline will take your money but will not contact you to say the flight is cancelled they then tell you to call them but dont answer the phone. I will never book with them again
    • quinton1959
    • 2020-03-26 13:16:02
    • We have flown Volaris to and from Mexico. They have offered to allow us to change our March 21 flight to a later date and although there is no change fee the price was double what we originally paid. We now are trying to find out about a return flight for March 28,2020. When checking on the reservations our reservation number is coming up invalid and I am unable to get into My Trips section of the web site. Hope to be able to find out what is going on.
    • Heather Solomon
    • 2020-03-26 13:15:47
    • I am one of many dissatisfied Volaris customers. The resort we were staying at in Cabo called us to cancel, we are not allowed to stay there due to the coronavirus. We easily rescheduled with them for October. The volaris website claims we can change our flight but when searching there are exactly "NO available flights" and when we call, there is an automated message that repeats itself about making changes online and then disconnects. Wishing we would have booked our flight out of San Diego versus TJ, there were more flight options through TJ and now we are paying the price.
    • Dolly Cadena
    • 2020-04-02 13:10:59
    • I am very dissatisfied with the help for change my flight the agent said I need to pay $75.00 for the change and the new regulation because the Coronavirus is not charge for any cancelation or change, I hope this is not the Company to do this fraud
    • warren
    • 2020-04-21 10:15:18
    • No help at all. Change is allowed online only if you can reschedule, so cannot even get a credit !!! Dissatisfied.
    • Veronica
    • 2020-05-15 04:49:56
    • probably the worst airline out there, my grandfather passed away after we had booked him a flight to come stay with us. in there guidelines it states that they are able to refund us, they refuse to refund us and gave us credit for a future flight that expires next month, how are we even suppose to book a flight under these circumstance... please explain that to me.

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