How do I speak to someone at Virgin Australia?

It would be best if you dial Virgin Australia phone number +61 7 3295 3941/ 13 67 89 & 0800 670 000 (New Zealand) or visit 'contact us' at for immediate help with your bookings and any change in flight tickets.

What is the mail address of Virgin Australia?

You can write to the Virgin Australia support team directly to their head office, and they will get definite results. The address of the airline's office is as follows; P.O. Box 1034, Spring Hill Qld 4004

How do you Call Virgin Australia for Baggage claims?

  • Phone call- To get the missing luggage bag with Virgin Australia, dial the toll-free number 1300 170 911, also given on the airline's official website. 
  • Email-The passengers can also draft a mail mentioning their query in detail and send it to the official email address
  • Write Us- Or write to the executive anytime at their office address. The method often works out in the best ways. Postal Address: Virgin Australia Baggage Claims, P.O. Box 1034, Spring Hill Qld Australia 4004 

How to get through to Virgin Australia for Group Booking?

You can call on 13 67 00 for group booking if you call Virgin Australia from anywhere in Australia. And for other international locations, the customer service number will be +61 7 3295 229.

How to talk to Virgin Australia from abroad?

The passengers can call Virgin Australia from abroad at the phone number +61 7 3295 2296 allotted; however, due to covid, the airlines had to reduce their hours to operate on the guest reservation inquiry box. So you can connect from 5:00 AM to 11:00 PM, even days a week. 

What is the email address of Virgin Australia customer service?

The frequent business flyer with Virgin Australia can connect with the customer service agent by emailing them at All they need to do is send a mail mentioning their query and attach the necessary documentation.

How to live chat with Virgin Australia?

  • To get in touch with the passengers over live chat, you must reach the airline's official website and look for the contact option. 
  • Click on the contact option to get redirected to the contact page. 
  • Once you enter the contact page, look for the chat icon at the bottom right. 
  • Follow the recorded text, after which the airline's agent will connect with you over chat. 

Virgin Australia Customer service for Other Regions:

checkout the local contact numbers for your flight-related queries with Virgin Australia by dialing the below number:
  • Virgin Australia Phone Number Australia: 13 67 89
  • For New Zealand dial 0800 67 0000
  • For Virgin Australia Phone Number USA Dial 1 855 253 8021
  • Contact info for China+61 7 3119 7048
  • If you are calling from Hong Kong Dial +61 7 3119 7078
  • For the United Arab Emirates, Dial 8000 612 002
  • Contact Numbers for UK dial 0800 051 1281
  • Anywhere else in the world dial +61 7 3295 2296
You can use above number accrording to your location to speak with live person at virgin australia for any queries related to bookings.

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