Speak to Someone at Turkish Airlines Customer Service

How to Contact Turkish Airlines Representative

Do you need details about the customer services of Turkish Airlines? Well, Turkish Airlines is a popular flight service provider as well as it values its customers to a great extent. Turkish Airlines takes various measures to provide the best assistance to the existing and the people who are newly associated with them via the customer service center. Turkish Airlines works continuously towards improving customer service to the best level. Later, on this page, you are going to receive the information about how you can speak to a representative at the Turkish Airlines customer support center, as well as the facilities available there.

Speak to Turkish Airlines Customer Service: 1-802-213-8448

1. Dial Turkish airlines customer service phone number 1(800) 874-8875 (USA/CANADA) and speak to a representative.
2. Turkish Airlines Headquarters Info:
    Phone: +90 212 463 63 63
    Fax: +90 212 465 21 21
3. Turkish Airlines Email Support: web customer@thy.com

How Do I Talk to Someone(Agent) at Turkish Airlines on 24x7

Turkish Airlines has a supportive team of people who provides the proper assistance to the people about the various services provided by them. Those who have any service related query can connect on the customer service number for speaking to Turkish Airlines representative in the following manner:

  • First of all, find the customer service number according to your area code on the Turkish Airlines website
  • After that, dial the customer service number 1 (800) 874-8875 (USA/CANADA) of Turkish Airlines and wait until your call connects
  • Then, you will get computerized voice instructions that you need to follow for connecting to a live agent
  • Hence, when your call is picked you can directly speak with the Turkish Airlines representative about the service-related details you want to know.
  • You can also get in touch with someone at Turkish airlines via their social media pages like Facebook and Twitter.
  • You can also drop an email to web customer@thy.com

How do I talk to someone at Turkish Airlines?

Easy steps to speak to Turkish Airlines customer service and get a live person on the phone:

  • Dial toll-free 1 (800) 874-8875.
  • For flight reservation queries, press 1.
  • For Other general queries, press 2.
  • For check-in & baggage, press 3.
  • To speak to someone at Turkish airlines, press 9 and wait on the call.

How to reach the Turkish Airlines Customer Service in Different Regions

You can speak to someone and get help from the Turkish Airlines customer service phone number any time when you have any inquiry and you can rely on the information available through the support team completely. Find the relevant contact details according to your region.

Country Contacts
USA/CANADA 1-800-874 8875
United Kingdom 0844 800 66 66
UAE 8000 3570 43 43
Australia +61 1 800750849
Singapore +90 212 444 0 849
Switzerland +41 0 848 444 849
South Korea +82 2 602 2 4270
Portugal 351 210608087
Ireland +1 809 453 174
Israel +1 809 453 174
Hong Kong +852 3 071 12 56
Germany +49 69 8679 9849
France +33 825 800 902
Egypt 0800 0 009 145
China +86 010 5697 13 30
Brazil +55 11 3878 8199
Bahrain +973 1 619 66 64

What are the Turkish Airlines services and facilities for customers?

Turkish Airlines customer service includes a lot of facilities to the people who are willing to associate with them. More details about the services and facilities available for the Turkish Airlines customers are precisely given below:

  • Low fare service

Turkish Airlines offers the best low fare services to the customer via website, airport ticket counter as well as reservation support number

  • Flight specific services

Turkish Airlines notifies the customers about any flight delays, cancellation, or flight diversions by via message or call

  • Baggage service

Turkish Airlines ensures to provide the checked luggage to passengers at the time and with full safety

  • Refund service

Refund service is also available with Turkish Airlines in case of flight cancellation or delay

  • Additional services

In addition, Turkish Airlines provides all kind of support to the customer related to any query or any complaint they want to report

Turkish Airlines Headquarters Info USA/Turkey Regions:

Turkish Airlines Headquarters

Main Address: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63
Fax: +90 212 465 21 21

Turkish Airlines Office New York

Head Office:

350 Fifth Avenue Suite 7510, United States

Airport Sales Office:

Address: JFK International Airport Terminal 1 Jamaica NY 11430

Telephone: +1 718 751 2620 / +1 718 751 2617

Call Center: +1-800-874-8875

Fax: +1 718 751 2688

E-mail: nyc.refunds@thy.com

Turkish Airlines Cargo Office New York

Address: JFK International Airport Building No: 9 Cargo Area B Jamaica NY 11430

phone: +1 718 215 1120

Fax: +1 718 244 4320

E-mail: jfkcargo@thy.com

Working Hours

Everyday 09:00-22:30 For Sale

Mon- Friday: For Cargo

Get Details about the Check-in Policy of Turkish Airlines

When you book your flight with Turkish Airlines, you can avail of various services and facilities, which can make your journey more comfortable. One such service is easy and quick check-in on Turkish Airlines. To complete your check-in, you can choose a hassle-free check-in service, at the airport check-in desk, self-service kiosk or using the official website. 

Check-in Policy Turkish Airlines

To complete the check-in for departure, you need to proceed according to Turkish airlines check-in policy. The important pointers of this policy are as follows:

  • If you have done online check-in, you can go straight to the baggage counter at the airport, skipping all the long queues. 
  • After online check-in, you will have the boarding pass on your mobile. If you want, you can have the printout of your boarding pass.
  • After online check-in, you must arrive at the airport at least 3 hours before the departure. 
  • The online check-in facility is available 24 hours before till 90 minutes prior to the departure.
  • For the check-in desk, you can contact the ground-staff at the airport. 
  • At the airport, check-in closes 60 minutes before the departure of domestic flights and 75 minutes before the international flights. 
  • You can also use the self-kiosk machines at the airport and get the boarding pass printed. 

For more info on the check-in policy of Turkish Airlines, you can contact the customer support team of the airline. To get in touch with them, you can browse the official website of Turkish Airlines and navigate to the contact page.

Know the Baggage Allowance of Turkish Airlines?

With the excitement of traveling to our favorite destination, we pack everything with us. But, we forget that there is a particular policy for carrying the bags, and you can only carry them to a limited extent. If you are not aware of the baggage policy of Turkish Airlines, then you can find everything here. We have listed the pointers below. 

Everything about Baggage Allowance

  • About the carry-on baggage, the passengers traveling in economy class are allowed to carry one bag of weight 8 kg/ 17 lbs in the cabin. The business class passengers are permitted to carry two bags of weight 8 kg/ 17 lbs bags. The size of each bag should not exceed 55 x 40 x 23 cm/ 21 x 15 x 9 inches.
  • They can also carry the musical instrument on board, and the total dimension should not exceed  118 cm, or 140 x 42 x 25 cm, and it should also weigh less than 75 kg.
  • The passengers are not allowed to carry certain items in Turkish airlines as they can be dangerous. These include Scissors and penknives, firearms and other weapons and toy guns, etc.
  • The passengers on the domestic flight may check-in with 15 kg/ 33 lbs weight on promotional deals, 20 kg/ 44 lbs in the economy class, and 30 kg/ 66 lbs in Business Class. The checked bags' dimensions should not exceed 158 cm/ 62 inches and should not weigh more than 32kg/70 lbs.
  • In the international flights, the passengers can carry a free allowance of 20 kg/44 lbs in the economy class and 30kg/66lbs in the business one. 

We hope that you have clearly comprehended the Turkish airline baggage allowance explained above. For more queries on this, you are free to contact customer support and get more information on this.

Useful Links: 

Report Baggage Issue

People Also Ask

How do I get in touch with Turkish airlines?

The phone number on which you can contact Turkish Airlines is 1 (800) 874-8875. You can call on this number to seek the assistance of the executives by calling on this number. Talking about the airport and its headquarters, you can go to the Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul, Turkey.

How do I contact Istanbul airport?

The passengers can call on the number +90 444 1 IGA / +90 444 1 442 to contact the airport of Istanbul. You can WhatsApp on the number +90 444 1 442​. If you want to visit and you are unaware of the address.

Address: Tayakadın District Terminal Street No.1 Arnavutköy / Istanbul.

Customer Relations: customercare@igairport.aero

Is Turkish Airlines a good airline to fly?

The airline provides a good chance for passengers to enjoy the best products in the business class. The services are also useful in the economy class as good amenities are endowed to the passengers. The amenities include online and in-flight services.

How long does it take to get a refund of the flight ticket on Turkish Airlines?

It takes around five days to get a refund of the flight ticket in Turkish Airlines. It will depend on the form of the payment made while making a booking in Turkish Airlines. You can call on Turkish airlines 24-hour customer service number to seek assistance.

Does Turkish Airlines provide the 24 hours cancelation policy to the passengers?

Yes, you can cancel your ticket within 24 hours of the purchase of the flight, and you will not be charged the cancelation fee. Also, the flight must get canceled seven or more days before the departure of the flight.

How do I contact Turkish Airlines UK by phone?

Turkish Airlines Customer Service/Complaint: UK Phone Numbers

  • Turkish Airlines London Heathrow Customer Service: 0207 471 6666
  • Turkish Airlines London Gatwick/Manchester Airport: 0844 800 6666
  • Turkish Airlines Birmingham International Airport: 0121 782 8788
  • Turkish Airlines Contact Number(Overseas): +44207 471 6666
  • Turkish Airlines Number(Cargo office): 01784 421 717

How do I contact Turkish Airlines by email?

You can drop an email to the Turkish airlines team by email, so check the relevant email address by regions and submit your queriy easily.

How to contact Turkish Airlines by social media Platforms?

There are multiple Turkish Airlines official social media platforms are available, you can also contact the customer service team by these platforms. Check the details of platforms here:

1. Turkish Airlines Official Facebook Page
2. Turkish Airlines Official Twitter Page
3. Official Turkish Airlines Instagram Page
4. Official YouTube Channel Turkish Airlines
5. Turkish Airlines Official Linkedin Page

How you can write a letter to the Turkish Airlines local office?

Find the list of addresses for Turkish airline's local offices, check suitable ones, and drop your letter at that particular address.

  • Turkish airlines local office address London:

Turkish Airlines, Lyric House, 149 Hammersmith Road, London, W14 OQL, United Kingdom.

  • Turkish airlines local office address Birmingham:

Turkish Airlines, 1st Floor Room DH125B, Diamond House, Birmingham International Airport, B26 3QJ, UK.

  • Turkish airlines local office address Manchester:

Turkish Airlines, Room Number: 12-14 Level 5, Terminal 1, Manchester Airport, M90 3AL, UK.

Turkish airlines local office address Edinburgh:

Turkish Airlines, 3/79, 2nd Floor, Terminal Building, Edinburgh Airport, Edinburgh, EH12 9DN, UK.

Is it free to call Turkish Airlines?

Yes, calling Turkish airlines is completely free. You can call the team and get any flight assistance at zero cost.

How do I contact Turkish Airlines in South Africa?

You can dial toll-free 0860 666 828 from the South Africa location and get assistance on 24x7 hours.


Customer Review

    • Lee S.
    • 2020-11-17 04:57:50
    • I would like to thanks the customer service representative for the response and help. As I was trouble at the airport with my check-in process. Thanks
    • Maliha Mohseni
    • 2021-02-09 05:58:11
    • They are terrible! They are no help!
    • Андријана
    • 2021-02-11 05:23:27
    • can you send me information haw can i send dogs from torinto to skopje macedonia ?
    • Abu Saud
    • 2021-03-09 08:59:42
    • I am trying to contact Karachi Office. Nobody pick up phone. I am a passenger from London and extended my stay. Very polly service. No customer care at all. I have send mail as well but no response. It’s lots to be desired.
    • Robert Allan Dicken
    • 2021-04-09 08:46:07
    • Dear sir of madam, Reservation U22VHA Flight TK 0182 Cuidad de Mexico 27 April 2021 departure date has been changed 4 times: departure now 27th. at 10:05, arrival 28th 0945. This flight will not connect with my flight TK 1951 from Istambul to Schipol Amsterdam 28th April departure 07:20. The present flight from Mexico City now arrives 2 hours 25 minutes after the connection to Amsterdam has departed. I have been tryin for many hours to contact with anyone to resolve te problem without any success. Yours R.A.D. Smith.
    • podesta johnson
    • 2021-04-09 08:45:25
    • It is very difficult trying to get information and matters of importance resolve with Turkish airlines, the agents are not customer service friendly and are not helpful at all, I tried for 12 hours today to to get a client sorted out and is still waiting for assistance, it is pathetic.
    • Maria ivanova
    • 2021-04-30 05:58:44
    • I ve been calling all night the customer service number 800-8748875 and automatic service answer two time and disconnect the line. I had questions and I wants to talk with some one Very disappointed I m flying next wk and I m worry about it. This is my first time with Turkish airline and I m not impress till now. I hope can get to talk with someone during the day time. They are probably sleeping now ?
    • Hsu Htun
    • 2021-05-04 05:23:39
    • The agent (a guy) from Nepal branch office was so terrible, not helpful and even rude. He told me I cannot visit UK now even I have valid Visa which is completely rubbish. He was very arrogant and cannot provide any information I need.
    • Chukwunonso Okeke
    • 2021-05-12 09:50:19
    • The no +908503330849 has not been connecting since 2 days. I need a refund and compensation for my cancelled flight Istanbul to Birmingham 28th may 2021. No one is helping to get my refund.
    • Rasamohan
    • 2021-05-17 06:00:55
    • Dear sir, I have the ticket to fly on the 20th of May from IST to CMB. Do I have any chance to change my travel date earlier., mean 17th of May. I will come from Libya then I will travel to Srilanka. Please advise me how can I do the chances. And about the PCR test, you have mentioned any certain places for it or I can do it in any clinic here in libya. Please answer me as soon as possible.
    • Mona
    • 2021-05-17 05:56:12
    • I booked flight ticket from IST to Milan. The time of flight is changed. However, I can not confirm the change in flight. There is not any option to click on it and confirm via the website. I found a message that informed me to contact the call center to confirm my flight change. Also, I have found an error related to seat changes(irrelevant error) via App. Regarding this issue, I have two questions: 1.what does call centre mean? 2.can I confirm the change at the check-in desk in the airport? Unfortunately, no one answered my phone and request to solve this problem. I need help to know how I can confirm this change.

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