Speak to Someone at Turkish Airlines Customer Service

How to Contact Turkish Airlines Representative

Do you need details about the customer services of Turkish Airlines? Well, Turkish Airlines is a popular flight service provider as well as it values its customers to a great extent. Turkish Airlines takes various measures to provide the best assistance to the existing and the people who are newly associated with them via the customer service center. Turkish Airlines works continuously towards improving customer service to the best level. Later, on this page, you are going to receive the information about how you can speak to a representative at the Turkish Airlines customer support center, as well as the facilities available there.

How to reach the Turkish Airlines Customer Service

Turkish Airlines has a supportive team of people who provides the proper assistance to the people about the various services provided by them. Those who have any service related query can connect on customer care number for speaking to Turkish Airlines representative in the following manner:

  • First of all, find the customer service number according to your area code on the Turkish Airlines website
  • After that, dial the customer care number of Turkish Airlines and wait until your call connects
  • Then, you will get computerized voice instructions that you need to follow for connecting to a live agent
  • Henceforth, when you call is picked you can directly speak with Turkish Airlines representative about the service related details you want to know

What are the Turkish Airlines services and facilities for customers?

Turkish Airlines customer service includes a lot of facilities to the people who are willing to associate with them. More details about the services and facilities available for the Turkish Airlines customers are precisely given below:

  • Low fare service

Turkish Airlines offers the best low fare services to the customer via website, airport ticket counter as well as reservation support number

  • Flight specific services

Turkish Airlines notifies the customers about any flight delays, cancellation, or flight diversions by via message or call

  • Baggage service

Turkish Airlines ensures to provide the checked luggage to passengers at the time and with full safety

  • Refund service

Refund service is also available with Turkish Airlines in case flight cancellation or delay

  • Additional services

In addition, Turkish Airlines provides all kind of support to the customer related to any query or any complaint they want to report

How Turkish Airlines Phone Number helps the Passengers

Turkish Airlines Headquarters

Main Address: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy 34149 Istanbul Turkey

Phone: +90 212 463 63 63
Fax: +90 212 465 21 21

Turkish Airlines Office New York

Head Office:

350 Fifth Avenue Suite 7510, United States

Airport Sales Office:

Address: JFK International Airport Terminal 1 Jamaica NY 11430

Telephone: +1 718 751 2620 / +1 718 751 2617

Call Center: +1-800-874-8875

Fax: +1 718 751 2688

E-mail: nyc.refunds@thy.com

Turkish Airlines Cargo Office New York

Address: JFK International Airport Building No: 9 Cargo Area B Jamaica NY 11430

phone: +1 718 215 1120

Fax: +1 718 244 4320

E-mail: jfkcargo@thy.com

Working Hours

Everyday 09:00-22:30 For Sale

Mon- Friday: For Cargo

Turkish Airlines Contact Number: Find Contact Details

Turkish Airlines Phone Number USA: 1 (800) 874-8875

Turkish Airlines Contact Number Canada: 1 (800) 874-8875

Turkish Airlines Contact Email: web customer@thy.com

Therefore, you can get help from the Turkish Airlines customer care center any time when you have any service-related inquiry and you can rely on the information available through the support center completely.

Get Details about the Check-in Policy of Turkish Airlines

When you book your flight with Turkish Airlines, you can avail various services and facilities, which can make your journey more comfortable. One such service is easy and quick check-in on Turkish Airlines. To complete your check-in, you can choose a hassle-free check-in service, at the airport check-in desk, self-service kiosk or using the official website. For more details on check-in, you can use the info of this article.

Check-in Policy Turkish Airlines

To complete the check-in for departure, you need to proceed according to Turkish airlines check-in policy. The important pointers of this policy are as follows:

  • If you have done online check-in, you can go straight to the baggage counter at the airport, skipping all the long queues. 
  • After online check-in, you will have the boarding pass on your mobile. If you want, you can have the printout of your boarding pass.
  • After online check-in, you must arrive at the airport at least 3 hours before the departure. 
  • The online check-in facility is available 24 hours before till 90 minutes prior to the departure.
  • For the check-in desk, you can contact the ground-staff at the airport. 
  • At the airport, check-in closes 60 minutes before the departure of domestic flights and 75 minutes before the international flights. 
  • You can also use the self-kiosk machines at the airport and get the boarding pass printed. 

For more info on the check-in policy of Turkish Airlines, you can contact the customer support team of the airline. To get in touch with them, you can browse the official website of Turkish Airlines and navigate to the contact page.

Know the Baggage Allowance of Turkish Airlines?

With the excitement of traveling to our favorite destination, we pack everything with us. But, we forget that there is a particular policy for carrying the bags, and you can only carry them to a limited extent. If you are not aware of the baggage policy of Turkish Airlines, then you can find everything here. We have listed the pointers below. 

Everything about Baggage Allowance

  • About the carry-on baggage, the passengers traveling in economy class are allowed to carry one bag of weight 8 kg/ 17 lbs in the cabin. The business class passengers are permitted to carry two bags of weight 8 kg/ 17 lbs bags. The size of each bag should not exceed 55 x 40 x 23 cm/ 21 x 15 x 9 inches.
  • They can also carry the musical instrument on board, and the total dimension should not exceed  118 cm, or 140 x 42 x 25 cm, and it should also weigh less than 75 kg.
  • The passengers are not allowed to carry certain items in Turkish airlines as they can be dangerous. These include Scissors and penknives, firearms and other weapons and toy guns, etc.
  • The passengers on the domestic flight may check-in with 15 kg/ 33 lbs weight on promotional deals, 20 kg/ 44 lbs in the economy class, and 30 kg/ 66 lbs in Business Class. The checked bags' dimension should not exceed 158 cm/ 62 inches and should not weigh more than 32kg/70 lbs.
  • In the international flights, the passengers can carry a free allowance of 20 kg/44 lbs in the economy class and 30kg/66lbs in the business one. 

We hope that you have clearly comprehended the Turkish airline baggage allowance explained above. For more queries on this, you are free to contact the customer support and get more information on this.

People Also Ask

How do I contact Turkish airlines?

The phone number on which you can contact Turkish Airlines is 1 (800) 874-8875. You can call on this number to seek the assistance of the executives by calling on this number. Talking about the airport and its headquarters, you can go to the Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul, Turkey.

How do I contact Istanbul airport?

The passengers can call on the number +90 444 1 IGA / +90 444 1 442 to contact the airport of Istanbul. You can WhatsApp on the number +90 444 1 442​. If you want to visit and you are unaware of the address, then the address is Tayakadın District Terminal Street No.1 Arnavutköy / Istanbul.

Is Turkish Airlines a good airline to fly?

The airline provides a good chance for passengers to enjoy the best products in the business class. The services are also useful in the economy class as good amenities are endowed to the passengers. The amenities include online and in-flight services.

How long does it take to get the refund of the flight ticket in Turkish Airlines?

It takes around five days to get a refund of the flight ticket in Turkish Airlines. It will depend on the form of the payment made while making a booking in Turkish Airlines. You can call on Turkish airlines 24 hour customer service number to seek assistance.

Does Turkish Airlines provide the 24 hours cancelation policy to the passengers?

Yes, you can cancel your ticket within 24 hours of the purchase of flight, and you will not be charged with the cancelation fee. Also, the flight must get canceled seven or more days before the departure of the flight.


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