SAS Cancellation Policy- 24 Hours Free Cancellations

Are you pondering over SAS airlines cancellations and refunds? You have landed at the exact right place. Let us consider refunds and cancellations at SAS. So let’s get started. 
Cancellations are easy at SAS, as people can cancel their flights online via the official website. One can also find options to cancel their flight reservations by talking to someone at SAS. 
  • Flights canceled by SAS are fully refundable, including service charges, cancellation fees, and travel extras. 
  • On the other hand, cancellations made by travelers will not permit refunds for service charges, cancellation fees, and any travel extras such as pre-selected meals, seats, and lounge access. 

Which Tickets are fully refundable at SAS?

The refund amount depends on the ticket rules released by SAS airlines, wherein some tickets are refundable while others are not. Passengers need to pay the service charge and a cancellation fee in the case of a non-refundable flight fare before proceeding with flight refunds. Also, one must note that taxes are always refundable irrespective of the flight fare reserved at SAS. Travelers will get the refund amount in their original payment source used at the time of original flight reservation at SAS online.
Fully refundable flight tickets at SAS. 
Passengers can cancel their flight reservation for free and without charge if the cancellation is made within 24 hours of making the initial booking at SAS. This is the clause of the SAS airlines cancellation policy. Here is a list of refundable flight tickets at SAS: 
  • SAS Go Pro tickets.
  • SAS Plus Pro tickets.
  • SAS Business Pro tickets (except to/from China).
  • SAS Bonus tickets on SAS and Star Alliance only if passengers cancel their flight bookings within 24 hours of flight booking before your scheduled outbound departure.  
Also, one must note that the airline will only refund valid points, not expired ones. Moreover, no refunds are applicable on the return trips if the passenger has already started a Bonus trip. Travel extras are non-refundable until and unless the passenger cancels the flight within a 24-hour window. 

Online Steps to Cancel SAS Flights:

  • Go to My bookings on the website
  • Enter your booking reference and last name to log in.
  • Open the booking and click "Cancel & Refund."
  • Choose the flight you want to cancel and follow the on-screen instructions
After completing the above steps, your flight gets canceled, and you can apply for a refund or voucher.

Which tickets are not eligible for a refund at SAS?

Here is a list of all the non-refundable tickets/fares at SAS: 
  • SAS Go Lite
  • SAS Go Smart.
  • SAS Business Smart (only from Canada and the U.S.). 
  • SAS Youth tickets. 
Note; passengers must go through the refund rules for tickets paid with points such as EuroBonus points and cash. 
Following SAS Tickets are refundable for a fee: 
  • SAS Go Pro.
  • SAS Plus Smart.
  • SAS Plus Pro.
  • SAS Business Smart (except Canada and the U.S.).
  • SAS Business Pro (only to/from Canada). 

How do I get my money back from SAS? 

  • First and foremost, navigate to the official SAS website and locate the ‘My Bookings’ option. 
  • Mention your booking reference number and last name or log in to your SAS account. 
  • Open the bookings tab and select the ‘Cancel & Refund’ option on the screen.
  • Choose the travelers and flights to initiate the refund process. 
  • Finally, hit the continue option on the page. 
Passengers can connect with SAS customer service for a refund and cancellation-related help and assistance. 

What are 24 hours flexible booking policies? 

SAS offers its consumers a flexible 24-hours cancellation policy where they can cancel their flight reservation for free. 
  • People can cancel their flight at no charge if the cancellation is made within 24 hours of the original flight reservation, and there are 24 hours to the scheduled flight departure.
  • Refunds are applicable until 12 hours before departure if the flight reservation is made less than 24 hours before the scheduled departure. 

How to Cancel a booking under 24 hours flexible booking? 

Passengers can cancel online by selecting the ‘Manage Booking’ option at Access your reservation and complete the online cancellation steps by entering your flight booking reference number.
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Customer Review

    • Brandon H. Duncan
    • 2019-09-24 04:45:52
    • I have booked my flight ticket through travel agency, Is there any possibilty to do some modification through official website.

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