How to Contact Live Agent at Qantas Customer Service?

You can speak to someone at Qantas Airways, By making a call at Qantas contact number 13 13 13 / +61-383761165 (toll-free)  if you are in Australia. Or call Qantas at +61 2 8222 2439 if you are from overseas to clear issues related to your booking baggage, delay, or other services.
Qantas Airways Call Option
  • Dial Qantas Airways phone number 13 13 13/ +61 2 8222 2439
  • Press 1 to book a flight with Qantas
  • or Press 3 for changes, cancellations, or refunds
  • Press 5 to talk directly to a live person at Qantas Airways.

Can I email to Qantas customer service? 

If you want to send an email to Qantas Airlines addressing an issue or an inconvenience you have been through, then you are suggested to compose an email and send it to Or Qantas Group Travel, send an email to 

Is Qantas customer service 24 hours?

Yes, Qantas Airlines is assisting its customers 24 hours a day. You can make a phone call to them anytime, 24*7. Your concern will be heard and processed.

How long is Qantas' hold time? 

You will be on hold if your call is not picked up in real-time. The hold time for Qantas Airlines is 39 minutes and 37 seconds. You are suggested to be patient and cooperative with the Airline. Your call will be connected soon, and the resolution process will be issued shortly.

What is the best time to Contact Qantas?

To connect readily with the Airline, you can find the best time to get in touch with Qantas. The best time to talk to someone at Qantas is given as follows:
  • Best time to contact:- The best conducive time to connect with Qantas is early morning, from 4 am – 7 am AEST. 
  • Best time in a week:- The best time to contact Qantas Airlines is mid-week. Those are Tuesday to Thursday are the best days to speak to Qantas. 

How can I talk to Qantas Frequent Flyer Service Centre? 

If you are looking to approach the Qantas Frequent Flyer Service, then you are suggested to make a call at 13 13 13. the number is accessible 24 hours a day and seven days a week. Freely talk to them to clear your issue.

Qantas Airways Social Media Support 

You can also approach Qantas Airlines through social media platforms like Facebook, Twitter, or Instagram. The social media handle of the Airline is @Qantas. You can send a direct message at this handle or tag it in your social media post. Here are the links to Qantas social media accounts are given:

How do I text Qantas Airways?

The passengers can also text Qantas Airways customer service at the number 0477 QANTAS or 0477 726 827, leave a short message mentioning the issue they have been facing, and send it to the given number. They will instantly receive an auto-generated revert, and the executive will connect with you to provide you with the necessary solution. 

How to Get Help from Qantas Airways Regional Office? 

Qantas contact numbers Specific Services
13-13-13 Qantas Toll-Free for Australia for reservations & Customer Service
+61282222439 Qantas phone number from overseas for reservations & Customer Service
13 11 31 / +61 3 9658 5302 For Qantas Frequent Flyer members (Australia / overseas)
13 14 15 To Enquire about Qantas Holiday Packages
13 12 23 To Enquire about arrivals, departures, delays, etc

How to file a formal complaint to Qantas Airways?

File a complaint to Qantas Airways by getting onto their 'contact page.' The airline's customer services are available from 9 am to 5 pm AEST, 7 days per week. Or dial 1300 659 161  for Australia or +61 2 9067 1620 outside Australia. 

What is Qantas' phone number in Australia?

The passengers can speak with the agent of Qantas Airways on the Qantas Airways customer service number given on the 'contact page' 13 13 13 for Australia and +61 2 8222 2439 for abroad. 

Does Qantas Airways have Live Chat Support?

Follow the steps to speak to a live person at Qantas over live chat. 
  • Jump onto the airline's official website and look for the 'Contact' option at the bottom of the page. 
  • Tap on the chat icon and follow the auto-generated instructions to identify your query's nature and the preferred communication language. 
  • Once the chat process is completed, the airline's agent will connect with you over live chat.

What is the Qantas Gold phone number?

When you have chosen Qantas as your travel companion, if you get any confusion in the middle, during, or after the completion of the journey, then you can approach customer service for a resolution. So, the best way to speak to a person at Qantas is by call, and the golden phone number is 13 13 13. And you can use this contact number anytime because it is available 24/7.

Does Qantas have a callback service?

Yes, you can get a callback service on Qantas, but this facility is unavailable for every location. You may get a callback offer if you call the Australia or New Zealand contact center. When you choose this service, you can get a call at the preferred time and no longer wait in the queue.

What to do if Qantas' Phone Number Is Not Working? 

When you need clarification about the service related to Qantas service and use the phone number to speak with customer service. But the number you have selected isn't working, do not worry about it and select any of the numbers written below.
  • If you are calling within Australia, then dial this number  1800 177 474
  • And to call outside of Australia, use this +61 2 8222 2662

How to get in touch with Qantas for flight status?  

When you have to ensure the timing of a flight for proper planning of the schedule, you can track its status and get the details. But to get accurate details, you can reach out to customer service via call. For that, you can dial any toll-free phone number: 0845 7747 767 or 0800 964 432. 

How to call Qanats Airways in Fiji?

When you have organized a trip with the Qantas from or to Fiji but are surrounded with a question that needs aid from customer service, you are urged to use the domestic phone number and dial this +679 323 9030. You can reach out during the operation hour, which is 9 am to 5 pm Monday to Friday, and on Saturday, it is 9 am to 1 pm. After that, you can seek a solution then and there.

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