PLAY Airlines Flight Change & Cancellation Policy

The cancellation policies are different from the general policies followed by airlines worldwide. The Play Airlines cancellation policy holds the following points under its umbrella. 
  • Passengers can only receive a full refund of their ticket fare if they can cancel their flight within 24 hours of Play Airline confirmation.
  • If you cancel a ticket outside the risk-free period, you are not eligible for a refund. 
  • The airline does not offer refundable tickets. Once canceled after the risk-free period, you can only apply for a refund of airport taxes. 

Play Airlines Flight Change Policy

These policies govern the transition of one's booking from one particular flight to another. The following policies will make the change process easy and quick. 
  • You can apply for a flight change through the website or the official support agents only if you have booked the ticket through airline channels.
  • The change will transfer your seat from the old flight to the old one, but your booking number will remain the same. However, the airline will send you a new confirmation mail with a new code. 
  • All the Play Airlines change flights you apply for are associated with changing fees per person per flight. If the new light is more expensive, you pay both the fee and fare difference; if the same, you only pay the fee, and if less, you still have to pay the fee, but no refund is given for the lesser fare. 
The airline encourages you to use the online chat option (available between 8 am to 8 pm GMT every weekday) to submit the change request or send a request to

Play Airlines Name Change Policy 

Changing names is simple, and you only need to understand the mentioned points to make the changes correctly. 
  • The passenger' can not change the name entirely. However, you can make corrections. You can change up to 2-3 letters, which is free of cost. 
  • The details on the tickets must match your government identification proof. 
  • Once you complete the online check-in procedure, you can no longer make any changes/corrections. 
  • The Play Airlines cancellation policy will allow you to make changes through the help of the support team or the website only. 

How to change and cancel my flight on PLAY Airlines?

Making changes and cancellations in your Play flight itinerary, you must fill out the help form and submit it to initiate the process. For this:
  • Open the official Play Airline website. 
  • Navigate to the airline helpdesk. 
  • The helpdesk will take you to the communication page, where you will see the link to change/cancellation form submission. 
  • Fill out the necessary information
  • Submit the change/cancellation form. 

Why should you buy a cancellation protection plan with PLAY Airlines?

Passengers are advised to buy the Play Cancellation Protection Plan at the time of booking because the airline does not offer refundable tickets. If you cancel your ticket, you will not get refund, but if you have purchased the protection plan (which costs $18-$25 only) and meet the protection plan requirements, you can get a refund on your canceled tickets. 

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