How to talk to SAS Customer Service? | Complain to SAS

If you have any issue or query related to your booking with SAS airlines, You can utilize the calling option if you are thinking, "how to speak to sas airlines?" to talk to a live person. The procedure of the same is described below:
 
Reach SAS Airlines via phone number: To resolve any of your flight-related issues, you can contact the services by dialing the official SAS phone number: +1 8002212350/ +1 2018963600.
The call will be attended by an automated voice that will instruct you to press one option from the below-mentioned IVR menu:
  • Press 1: To select your language
  • Press 2: To book a SAS ticket 
  • Press 3: For flight cancellations
  • Press 4: To manage booking
  • Press *: To request a callback
  • Press #: to speak to SAS Customer Service
After you select one number, your call will be connected to the corresponding representative, who will guide you to eliminate all your flight-related issues.

How to speak to a human at SAS UK?

If you are residing in the UK and wish to reach SAS airlines to get knowledge of the various airline policies, then you can dial SAS airlines phone number: +442076606876/ +4687974000 that are available from MON - FRI 09.00-19.00 CET. After dialing the number, your call will be connected to an associated representative. You can ask your query and expect an answer shortly. If the call is unavailable now, you can request a callback according to your availability.

What are the other alternatives to speaking to SAS Customer service?

Via sending an email: If any person is unsatisfied with the airline's inflight services, he can reach customer services using this approach. For this, they must draft an email mentioning their important contact and traveling information and drop it: to support@sas.com and groupsales@sasair.com(for group booking). Customers can also use this communication medium to complain to SAS Airlines about their traveling experience. 
 
Via live chat: If any person prefers to use the writing medium to reach the customer services of the airlines, then they must utilize the live chat method using the following steps:
  • Visit the official SAS Airlines website. 
  • Select your region from the drop-down menu list.
  • Scroll to the extreme bottom of the page and select the option of "contact us."
  • As you reach the contact page, The chat window will load.
  • After logging into your registered account, you must describe your issue in the chatbox.
  • Now you must hit the send button to terminate the procedure.
  • Soon you will be assisted by a virtual assistant. 
Via social media: Customers can also use social media platforms to contact SAS Airlines. They can post their issue or send messages on Instagram, Facebook, or Twitter. 

How to contact SAS Airlines from the USA?

Check out the contact info of SAS Airlines in USA city-wise.
 
SAS Airlines New York Contact Info 
  • Phone: +1-212-757-3826 (for customers calling from new york)
  • Address: 787 Seventh Ave., 47th Floor, New York, NY 10019
SAS Airlines Chicago Contact
  • Phone: +1-312-819-6800
  • Address: Chicago Two Prudential Plaza, 180 N. Stetson St., Suite 1600, Chicago, IL 60601
SAS Airlines San Diego Customer Service
  • Phone: +1-858-526-1502
  • Address: San Diego, Seaview Corporate Center, 10188 Telesis Court, Suite 200, San Diego, CA 92121
SAS Pittsburgh Contact Info
  • Phone: +1-412-227-6446
  • Address: One PPG Place, Suite 2950, Pittsburgh, PA 15222
For Madison 
  • Phone:  +1-608-421-7172
  • Address: 222 West Washington Ave. Suite 470,Madison, WI 53703

How do I complain to SAS?

If you wish to complain to SAS, then you must use the following mediums:
  • SAS Airlines Phone number: Complaints can be registered by calling +1-800-727-0025. +1-919-677-8000.
  • email: Complaints can be sent to: support@sas.com
  • Social media: Customer can tweet their problems on Tweet: @SAS_Cares

How long does SAS take to respond?

Time taken by SAS depends upon the mode of communication. A phone call is available from 9 am to 7 pm. Live chat provides instant assistance, while email will take 4-7 business days to respond to. 

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