How do I speak to a human at AirAsia Customer Service?

If you want to speak to a human at Air Asia customer service, dial Air Asia Phone number 80 4666 2222/ +8602066619933 and share your booking-related issues to get instant solutions.

How to talk to Air Asia Customer Service By Email? 

There are emails you can connect to, which vary as per your country; some are given. 
  • If you are trying to mail from china, email at china_groupdesk@airasia.com.
  • Send an email from Indonesia to; iaa_groupdesk@airasia.com, 
  • To contact the airlines from Malaysia, write an email at maa_groupdesk@airasia.com, 
  • You write an email to their Philippines email paa_groupbookings@airasia.com and
  • If you are someone from Thailand, send your issues to istaa_groupdesk@airasia.com

How do I send a message to AirAsia? 

So you want to send them a message, and for that, you have to submit a complaint to the customer support of air Asia. After going to the website for that, follow these steps.
  • Go to the website of AirAsia and then click on chat with AVA.
  • From AVA's main menu, click on flights. 
  • After that, you have to see the feedback. 
  • Now select your feedback type from compliment or complaint.
  • Select a category that resembles the feedback you have 
  • Type your subject for the complaint 
  • After that, write your booking number in the field.
  • Enter Your email address to send a complaint.
  • For multiple journeys on your booking number, you can only submit feedback for one journey per case submission.
  • Now click on that link given so you write your complaint or compliment.
  • Then you must attach a supporting document after you click on the given link and submit your attachment.
  • You will receive a case reference number, and an email will be sent to the email address you gave earlier. This reference number can be used to follow up on your submitted feedback. 

Is AirAsia live chat 24 hours? 

Yes, AirAsia live chat is 24 hours available. Connect on chat after using this way.
  • First, you have to go to the website of AirAsia. 
  • After that, you must look for customer support and click on that.
  • You will find a chat there. You have to click on chat with AVA. 
  • After that, you are now connected to the chat feature. You have to type your issue.
  • Now you have to submit that to get a response.

Customer Review

Leave your review







Disclaimer: Flycoair is an independent travel portal with no third party association. By using flycoair.com, you agree that Flycoair is not accountable for any loss - direct or indirect, arising of offers, materials, or links to other sites found on this website.

** That means the Phone number is associated with Flycoair travel agency, not with any other organisation

Read MoreLess

Agency* we are entirely acting as an agent, Our aim is to create a connection between travellers and suppliers of travel services. We do not own any travel services or We are not the airlines, hotel, cruise, and car rental as well as we are not associated with any of them. Entire branding is notable for significant purposes only and does not signify any involvement with any airline or organisation.

Fares presented on the website are quoted by the Pricing Strategy of travel services, in circumstances like seat availability and demand it can be different. Additional baggage fees and fees for other services may apply. Other terms and conditions may apply.

All the logos, trademarks & copyright material belongs to their respective owners. The links and other official resources used in this website is only for informative purpose and our main aim is to make things easier for the customers.

The services are offered to the customers by us to help in collecting travel information, availability of travel goods and services and for no other purposes.

Flycoair shall not be liable for any error or inaccuracies, failure on the site, we always try to provide the best possible fares and deals for the customers.

If you have any doubt related to our services then you can drop your queries or concern at feedback@flycoair.com

call icon

Call Us:

+1-802-210-3331