How to Contact PLAY Airlines Customer Service?

If you have made the reservation of your flight ticket with Play Airlines and wish to get any last-minute assistance. Unfortunately, airlines does not offer support over the phone. Meanwhile, you can chat with airlines on WhatsApp.

Connect with Play Airlines over WhatsApp

People can connect with the representative over WhatsApp by using the Play Airlines customer service number +354 860 4500, given on the official contact page of the airline, to avail the assistance for booking, changes, refunds, status, and more.

What is the process to connect with Play Airline over live chat?

The passengers can also request assistance over live chat, as it is available on a 24*7 basis. They will find the live chat option on the official contact page of the airline, which is named Playfin.

  • This special service puffin can answer all your questions about the airline. The issue that is addressed by the chatbot is booking, baggage, special services, or any topic related to Plays' operation. 
  • He can also ensure that the travelers get assistance from a human representative if they have any issues they can't address. 

How to send an email to a Play Airlines executive?

The airlines have mentioned a list of emails to the passengers to provide them with the best help and services. They need to draft a brief yet well-explained mail, after which they can send it to the email address given as per the query they faced. 

The list of emails given on the official contact page is mentioned here for you as follows. 

  • Media and news: 
  • Marketing: 
  • Job seekers: 
  • Investor relations:

If the passengers wish to request group booking, in that case as well, they can connect with them by writing a mail to The group booking services are available to the passengers from Monday to Friday from 09:00- 17:00, and they can get a response from the group booking department on a priority basis.

How to connect over Social Media?

The social media handles can be found at the top of the official contact page of the airline. 

Facebook- @playairlines

Twitter- @PLAYairlines


Play Airlines Customer Service Working Hours

The passengers must remember the Play Airlines customer service hours as they can connect with the customer service team from 05:00 to 20:00 on weekdays and from 08:00 to 20:00 on weekends. 

What is the PLAY Airlines mailing address?

You can send a mail to the airline with your query at the following address and respond. The address is-

PLAY Airlines,

Suðurlandsbraut 14, 

Reykjavik 108,Iceland 

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