How do you get through to Air France? Talk to Air France Agents

Getting through Air France is undoubtedly very easy for all the customers. You only need to use the official data. After that, you’ll come across the executive from the customer support team in a short period. The agents from the customer support of Air France are very well trained. You can contact Air France through phone, live chat, or even with the help of email. To know the exact steps and procedure regarding that. You can go through the information below.  

Get through to Air France by Phone

If you wish to call about a refund, or you need to get through Air France Customer Service Live person, call on phone number 1 800-237-2747(Official) or +1-531-237-2747(toll-free) for immediate assistance regarding air France and its partner's airlines.

Is there an email address for Air France?

Yes, they do have an email address. You only need to send your query to mail.media@airfrance.fr. Soon, you’ll receive a reply from Air France. They’ll give you a quick solution regarding the question you have faced. An excellent benefit of the email option is that you’ll be able to attach the relevant documents to your query. That will give more value to your question. 

Air France Postal Address

The headquarters of Air France is in Tremblay-en-France. It would help if you visited that place to see the office. However, it is always recommended to contact through live chat or phone. That is going to be beneficial for you. 

How do I complain to Air France?

The number of the complaints department is +41 (0)848 747 100. Once you have called upon this number, you’ll come across a list of options. Choose the options which are relevant to your complaint. After that, you can make your complaint without delay, and the complaints team quickly resolve it. 

How to get in touch with Air France?

Instructions to get through to Air France customer service by phone-

  • Dial Phone Number (800) 237-2747 or +33 (0)9 69 39 36 54 (French)
  • Listen to IVR and Press 1 for a New reservation
  • For change and Cancellations Press 3
  • Press 5 to speak to a live person from Air France in your desired language.

Does Air France offer live chat?

Yes, Air France has a Live chat support option. You need to get on their official Air France website and follow the steps below to connect with the chat support. 

  • Get on Air France’s website. 
  • Now select the option of “Contact us.” 
  • Choose the options on the next page which are relevant to your query.

That is it. Now you’ll be able to get through to Air France. The agent will clear your query. After that, you’ll be able to save the transcript of the chat. Once your question is resolved, then you’ll be ready to fly.


Customer Review

    • Petar Milosevic
    • 2021-03-13 05:28:23
    • I would like to know when I will receive my refund for my cancelled flight AF0076 from Paris to Los Angeles. It has been almost eight months of waiting. Thank you
    • Raimund Staffer
    • 2021-05-28 05:55:07
    • W8YRJ9. My flight from Santo Domingo to Budapest was cancelled several times and last rebooked for the 18 of May. This date is not suitable for me. Please change for a latest date, but not later than 13. of July. Thanks in advance!
    • tom schiff
    • 2021-06-07 05:14:37
    • How come I keep getting error msgs when sending to: mail.media@airfrance.fr ?
    • Nick
    • 2021-12-17 10:05:16
    • Why is it so difficult to contact Air France by email

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