How do I change my flight on Lion Air? | Change Policy & Fee
If you are looking to change your Lion Air reservation and are searching for a few pointers on how to do so, read on further to get a detailed grasp of the Lion Air flight change procedure.
What is the Lion Air Flight change policy?
A confirmed and issued flight ticket can be changed until four hours from the original flight departure.
Refund is not available for the consumers in case of a lower fare.
A difference in fare has to be paid if the new reservation is costlier than the canceled one.
The changes are confirmed only when the new flight itinerary and booking number are issued.
The changes on the flight route are unallowed.
If you are wondering, “How do I change my flight on Lion Air?” a flyer can change their Lion Air flight reservation either through the website or by contacting Lion Air customer support.
How to change my Lion Air Flight online?
Open your web browser and get to the official Lion Air website.
Next, click on the “Manage Booking” tab.
Now, scroll a bit down and click “Change Flight.” The browser will take you to a new webpage.
On this webpage, enter your booking details, namely the PNR number and the first and the last name as mentioned under the booking.
Fill in the flight number and flight date too.
If you are unaware of any of these details, you can check the confirmation email sent to you when you booked this ticket.
Click on “Retrieve,” and the page will show you the flight itinerary of your booking.
Click on “Change” and search for the new flight booking you want.
Complete the necessary details and payments.
A confirmation email will be sent to you notifying you about the change in the booking.
Call Lion Air for Flight Change
You can get the official contact number of the Lion Air customer service team again from the website, and it is mentioned here.
Call (66) 2-529-9911 to talk to a Lion Air travel agent and ask for assistance with the flight ticket change.
Dial the number, and you may find an automated voice machine answering you.
Follow the voice commands of this machine, and it will direct you to one of the live Lion Air agents.
The representative will respond to you once the waiting time is over.
It may be noted that there are various other contact numbers available on the Lion-Air website specifically for different regions. To get assistance on your Lion Air reservation, you can get the cited numbers and try calling on them for support in your regional language.
How much does it cost to change a flight at Lion Air?
If you change your Lion air flight, you need to pay a change fee of 750 Baht per person and the fare difference. And if you booked through a travel agency kindly contact your travel agent.
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