Singapore Airlines Cancellation Policy | Request Refund

Read on Singapore airlines' cancellation policy to cancel your flight with Singapore airlines without any fee or hassles.
  • If you have purchased your flight ticket directly from Singapore Airlines on a refundable fare, then you are eligible to cancel it online and also can ask for a refund.
  • If you are going to cancel a non-refundable ticket, then you will be refunded only refundable taxes.
  • The refundable amount will credit to the credit or debit card that you used for payment.
  • In some cases, a cancellation fee is also imposed on customers that they are liable to pay, not otherwise.
  • You got to cancel your bookings within the deadline stated to qualify for a refund; otherwise, you can not claim any refund.
  • You will not have to pay a cancellation fee if you cancel the ticket within 24 hours of your booking, provided that the flight was to or from the USA.
  • If you make your cancellations with the local Singapore Airlines Office, your refund is ensured.

How to cancel a flight on Singapore airlines?

If you want to cancel your flight online with Singapore airlines, check out the steps below;
  • Visit the official website or call +65 6407 5332 to cancel your flight.
  • Click on the Manage Booking tab
  • Fill in your reservation number
  • Enter your last name and also fill in other details as asked
  • Tap on cancel and choose either for change or refund as per your itinerary.

How much is the fee for flight cancellation at Singapore airlines?

If you cancel bookings after deadlines, then the cancellation fee is as follows:-
  • If you cancel Promo tickets, you will not get a refund as Promo tickets are not refundable.
  • You are going to save more if you are done with the insurance.
  • This fee amount varies with class tickets(Economy, Premium Economy, Business-Class, etc., not the cabin class).
  • For the Economy, the cancellation fee would be 100 USD
  • The premium economy class would incur a fee amount of 200 USD
  • 100 USD is for Business class
  • And it is 300 USD for the First class.

How to request a refund from Singapore airlines?

Singapore Airlines immediately initiate the process after the refund request has been submitted. Follow these instructions to request a refund:
  • Visit the Singapore Airline official site 
  • Go to the travel info tab 
  • and click on the 'assistance request form' option.
  • Now, click on cancel my booking by scrolling down
  • refund option appears on the screen. 
  • You will get a refund request form on the same page.
  • Finally, fill the form with all the essential details, then submit the form.
  • Your refund request will be submitted.

Read Also:

Customer Review

    • William J. Felder
    • 2019-08-20 12:34:41
    • I have my reservations on Singapore Airlines which I want to cancel that, it will be like 24 hours cancellation so, how can I cancel my Singapore Airlines Flight without paying any Extra Fee. Kindly arrange a call I have already placed my request.
    • Jeffrey L. Johnson
    • 2019-08-05 12:20:32
    • I need a Cancellation for my upcoming reservations from New York to Europe and the date will be 10 August. How much will be the charges according to your Singapore Airlines Cancellation Policy Terms and Conditions?
    • Grany Mercy
    • 2019-10-09 11:03:10
    • We booked ticket for Europe but somehow due to some work we had to cancel our flight. So we called singapore airlines cancellation team and accorrding to singapore airlines cancellation policy they deducted 15% of cancellation charge and refunded the remaining amount to us.
    • Ram Harjit
    • 2020-03-28 10:34:54
    • due to corona virus , singapore airlines may be cancel tickets or refund or extend .If extension allowed then how much time . if we want to cancel then what is the cancellation fee .

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