How Do I Book a Flight with Wheelchair Assistance?

Are you booking a flight ticket and wondering how to add wheelchair assistance? You can add wheelchair assistance to the booking online or by contacting the agent directly. How to book a flight with wheelchair assistance? The method is as follows: 

Online method 

  • Head to the official website of the airline and go to the booking page 
  • You can select ' need special assistance' and say 'Yes' to 'Wheelchair assistance.' The option is available under add-on services 
  • Submit the wheelchair request form and then proceed with the booking
  • You can enter the booking details and search for your flight 
  • Provide passengers information and pay for the ticket to complete the booking 
  • Once done, you will get the booking confirmation email along with wheelchair confirmation soon 
By phone: Once your booking is complete, you can call the airline's 'Special Assistance' department and share your wheelchair assistance request. Provide all the details of your booking and confirm the wheelchair assistance-related information. The agent will add wheelchair assistance to your booking, which you can get at the airport.  

Do airlines charge for wheelchair assistance? 

No! Airlines do not charge for wheelchair assistance; it is usually free for passengers who are mobility disabled. They get wheelchairs to access public service without any disability. The wheelchair is considered a carry-on; however, there are certain terms and conditions that you should follow. 

Can the airline ask for proof of disability? 

No! Usually, airlines do not ask for proof of disability for passengers who need mobility assistance at the airport while embarking and disembarking. However, in certain cases, to understand the need and better serve you, they might request medical clearance or a specific form. Every airline has different policies; you can contact your airline directly. 

How do you book a wheelchair inflight after booking?

If you don't add a wheelchair inflight during booking, you can still do it later. You can book a wheelchair online via the website, by phone, or at the airport. Make sure you have booked it no later than 48  hours before departure. Here are the details: 
Book your wheelchair online: 
  • Go to the official site of the airline and login 
  • Else, visit the My Trip or Manage Booking section 
  • Provide the confirmation number and surname, search for bookings 
  • The flight details are displayed on the screen
  • In the passenger service section, go to the special assistance option 
  • In the wheelchair disability section, open the wheelchair request form link 
  • Provide the relevant information in the wheelchair request form and submit it 
  • Once done, you will get the email that your wheelchair assistance is booked 
By Phone: You can call the airline's Special assistance phone number and follow the instructions to speak with an agent. Once connected, share your booking details and the wheelchair assistance request. The agent will check the availability and confirm with you soon. Book your Wheelchair assistance as early as possible to avoid any inconvenience. 
At the airport: In case you missed opting for wheelchair assistance earlier, you can also choose it at the airport. Go to the airport and visit the social assistance department or the help desk. You can request wheelchair assistance by filling out the wheelchair assistance requests form. 

Final Words: 

If you are a mobility-disabled person or want to book wheelchair assistance for your co-passengers, there are various ways to do so. You can book a wheelchair during booking or up to 48 hours before the departure. The various options for booking a wheelchair are online, by phone, or at the airport. Hopefully, you got clarity about how to book a flight ticket with wheelchair assistance? Speak to your airlines directly or visit the special assistance page on the website for more information. 

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