How to Speak to WestJet? Get in Touch with Representative

Passengers who are traveling with Westjet Airlines shall not panic. This airline will never leave you disappointed and will be offering you the best services. However, if you want any further help then you can contact Westjet Customer service on the various platforms. The ways to reach out to customer service platforms by WestJet can be explained below.

Fastest Ways to Speak to WestJet Representative:

Passengers can speak to a customer rep by calling 1-888-937-8538 (Canada/USA) or 0-800-279-7072 (UK) for general flight queries. If the wait time is too much, don't hesitate to contact +1-802-308-8880(Unofficial) and beats sitting on hold for hours every time.

Various options to contact Westjet representative

Via Phone: Connect via the toll-free number which is 24/7 active and will be given on spot resolutions via the Westjet customer service team. 

Via Chat Support: This platform can be found on the official website of the airlines. And because of the live experts here, you will be getting on the spot resolution. A new Juliet chatbot has been introduced by the airlines on their Facebook messenger platform, where you can easily get assistance on an immediate basis.

Email Medium: Another platform to give on-spot resolution depending upon the issues. If you are finding resolutions for delayed or lost baggage then it might take some time to give you answers. 

Social Media Help: Westjet also offers the facility to get help from their social media platforms like Facebook and Twitter through which you can easily drop a message to the team.

Via Faqs Pages: You can also get immediate help via Westjet Faqs pages where you can find the relevant answers to your queries.

Passengers are free to use any convenient platform to get assistance. They can even take the help of social platforms to get resolutions for any issue. The experts are highly trained and there will be no harm in contacting them. However, if you want to know how to make a service request then you can refer to the information further.

How to make a service request on Westjet?

  • Business runs based on the promotional events and awareness provided so that it can target a large number of people. Hence, if you wish WestJet airlines to advertise on your website or publications or even need the airline for promoting yourself then the airline has offered a separate media agency for such works. And you can contact media experts directly on the email NikkiF@mediaexperts.com. You can even choose to dial its toll-free helpline number. 
  • Another service that is provided by Westjet airline is that of the speaker who can inform, influence the guests and employees. To avail of such service, you can visit blog.westjet.com/westjetspeakers. 
  • Westjet is also open to becoming a partner to several teams, events, and venues whether it is promotional or charitable events. 
  • And there are many other services which can be requested by WestJet Airlines and they will be delightful in helping you.   

How do I contact WestJet with a complaint?  

If you are a passenger who wishes to file a complaint with WetJet Airlines but does not know how then you can follow the steps mentioned below. 

  • Make a call on the toll-free number that is stated on the website. You can also log into the official website if you feel like choosing chat support. 
  • When you get the answer from the opposite end, explain the issue for which you have contacted. 
  • You will be asked to wait for a few minutes and then share the best possible resolution. 
  • Try the same and check, your issue will vanish. You can even request to make changes or cancellations or resolve any other complaint. 

Additional Customer Service Contact Information

Westjet Customer Service 1-888-937-8538((1-888-WESTJET)
Westjet Vacations Phone Number 1-877-737-7001
Westjet Special Assitance 1-877-952-0100
Baggage Help and Tracking 1-866-666-6224
Group Booking Request 1-844-213-5230

Frequently Asked Questions

What is the official contact number of WestJet?

For the passengers who wish to seek assistance from WestJet over a phone call, they can check out the WestJet contacts list mentioned below:

  • For general queries and reservation details: 1-888-937-8538 (1-888-WESTJET)
  • The phone number for vacation-related queries: 1-877-737- 7001
  • The guests with special needs can dial 1-877-952-0100 or dial 1-866-693-7853 for resolving issues while accessing the airline website.

Thus, by dialing these numbers, the passenger can seek required assistance for their queries and issues related to WestJet bookings.

How do I contact WestJet by email? 

If any passenger has some issues when interacting on WestJet Airlines then he shall not panic. He can drop an email on disabilityassistance@westjet.com email to get assistance. He can choose to take help from social media like Facebook or Twitter. Passengers will be getting instant resolutions when contacted using any social media.

How much does WestJet charge to cancel a flight ticket?

As per WestJet flight cancellation policy, the cancellation of the flight ticket is accepted 25 days or more before departure. However, a cancellation fee of CAD 250 is charged per passenger.


Besides, for the vacations round-trip booked with premium fares are not charged with any cancellation fee.
Also, a cancellation charge for the hotel and other supplies will be applied.

Where is the head office of WestJet Airlines located?

For the passengers who wish to visit the head office of WestJet Airlines, it is located in Calgary, Canada. For more info, one can make use of the online search.

What countries does WestJet fly to? 

Some of the places which are covered by WestJet Airlines are mentioned below. 

  • Las Vegas 
  • Orlando 
  • Mexico 
  • Caribbean 
  • Dublin 
  • Paris 
  • Toronto 
  • Vancouver 

There are around 108 destinations in 25 countries that are covered by WestJet Airlines.

Are WestJet dollars refundable?

For the passengers who have purchased WestJet Dollars and wondering whether it is refundable or not? As per the airline policy, they are not non-refundable. However, if required passengers can feel free to contact the airline reservation department for assistance and seek all the info.

What are the charges to check baggage with WestJet?

The checked baggage fee is dependent on the fare type purchased by the passenger. So, to help one get a clear idea, one can check out the details mentioned below:

1) Basic and Econo members:

First bag: $30-35.4
Second bag: $50-59
Third bag: $100-118
Fourth bag: 100-118

2) Econo Flex:

First bag: NA
Second bag: $50-59
Third bag: $100-118
Fourth bag: $100-118

3) Premium and business:

First bag: NA
Second bag: NA
Third bag: $100-118
Fourth bag: $100-118

How do I contact WestJet to cancel my flight?

Sudden changes in the plan are quite common and due to this one needs to cancel the tickets. But, many people or flyer find hard to know how to contact the person to cancel the flight. Though here you can easily cancel the flight online, those who don’t know the process can easily move to the WestJet live person.

  • First of all, go to the website and dial the number present on the contact us page
  • Next, you have to direct the instruction directed by the person on the phone.
  • You have to press certain buttons on the phone that can vary according to the issue you have
  • You can even repeat the question by pressing the “0.”

How long is WestJet's hold time?

3 minutes and 48 is the hold time from the side of the WestJet. It may vary and depend on the type of problem you are facing and how complex the situation is. But, still, the above mentioned is the average time.

How do I contact WestJet rewards?

If you are eligible for the WestJet rewards, then you can use the phone number and contact the live person. You can share the information of getting rewards and they will go through the provided information and try to mention those rewards on the ticket so that you can use it for future traveling.

Is WestJet a good airline?

The things that make the airlines unique are their booking process, rewards, and customer support. These are the something that you can get from WestJet. You can book the ticket, choose the trip type, and get the rewards, and if you are stuck at any point, you can go with the customer support available 24 by 7.


Customer Review

    • Alan
    • 2020-12-17 05:20:11
    • my flight is scheduled for today at 4:30 pm, need help regarding passenger with disabilities as I am unable to reach to the customer service team. please call me on 6103009800.

Leave your review







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