How to get through to WestJet? Talk to WestJet Rep.

Passengers who are traveling with Westjet Airlines shall not panic. This airline will never leave you disappointed and will be offering you the best services. However, if you want any further help then you can contact Westjet Customer service on the various platforms. The ways to reach out to customer service platforms by WestJet can be explained below.

To talk to a person at WestJet by Phone:

You can speak to a person at Westjet by calling its Official Phone Number 1-888-937-8538 from Canada/USA or 0-800-279-7072 in UK for general flight queries. Also, don't hesitate to contact +1-802-308-8880 (Unofficial) to skip the long hold time.

Various options to contact Westjet representative

Via Chat Support: This platform can be found on the official website of the airlines. And because of the live experts here, you will be getting on the spot resolution. A new Juliet chatbot has been introduced by the airlines on their Facebook messenger platform, where you can easily get assistance on an immediate basis.

Email Medium: Another platform to give on-spot resolution depending upon the issues. If you are finding resolutions for delayed or lost baggage then it might take some time to give you answers. 

Social Media Help: Westjet also offers the facility to get help from their social media platforms like Facebook and Twitter through which you can easily drop a message to the team.

Via Faqs Pages: You can also get immediate help via Westjet Faqs pages where you can find the relevant answers to your queries.

Passengers are free to use any convenient platform to get assistance. They can even take the help of social platforms to get resolutions for any issue. The experts are highly trained and there will be no harm in contacting them. However, if you want to know how to make a service request then you can refer to the information further.

How to make a service request on Westjet?

  • Business runs based on the promotional events and awareness provided so that it can target a large number of people. Hence, if you wish WestJet airlines to advertise on your website or publications or even need the airline for promoting yourself then the airline has offered a separate media agency for such works. And you can contact media experts directly on the email You can even choose to dial its toll-free helpline number. 
  • Another service that is provided by Westjet airline is that of the speaker who can inform, influence the guests and employees. To avail of such service, you can visit 
  • Westjet is also open to becoming a partner to several teams, events, and venues whether it is promotional or charitable events. 
  • And there are many other services which can be requested by WestJet Airlines and they will be delightful in helping you.   

How do I contact WestJet with a complaint?  

If you are a passenger who wishes to file a complaint with WetJet Airlines but does not know how then you can follow the steps mentioned below. 

  • Make a call on the toll-free number that is stated on the website. You can also log into the official website if you feel like choosing chat support. 
  • When you get the answer from the opposite end, explain the issue for which you have contacted. 
  • You will be asked to wait for a few minutes and then share the best possible resolution. 
  • Try the same and check, your issue will vanish. You can even request to make changes or cancellations or resolve any other complaint. 

Different ways to Get in Touch with Westjet-

Passengers can get in touch with Westjet is by calling WestJet phone number 1-888-937-8538 (1-888-WESTJET) or talk to a person through email at

  • For Customer service and reservation: 1 (888) 937-8538
  • If you are calling for WestJet Vacations: 1-877-737-7001 
  • To inquire about Lost & found, missing baggage: 1-866-666-6224 (Toll-free in Canada) or 403-444-2581(Outside Canada) 
  • For Westjet Cargo Call: 1-403-444-2435 or 1-866-952-2746 (1-866-WJ-CARGO)

How do I contact WestJet by email? 

If any passenger has some issues when interacting on WestJet Airlines then he shall not panic. He can drop an email on email to get assistance. He can choose to take help from social media like Facebook or Twitter. Passengers will be getting instant resolutions when contacted using any social media.

Where is the head office of WestJet Airlines located?

For the passengers who wish to visit the head office of WestJet Airlines, it is located in Calgary, Canada. For more info, one can make use of the online search.

What countries does WestJet fly to? 

Some of the places which are covered by WestJet Airlines are mentioned below. 

  • Las Vegas 
  • Orlando 
  • Mexico 
  • Caribbean 
  • Dublin 
  • Paris 
  • Toronto 
  • Vancouver 

There are around 108 destinations in 25 countries that are covered by WestJet Airlines.

Are WestJet dollars refundable?

For the passengers who have purchased WestJet Dollars and wondering whether it is refundable or not? As per the airline policy, they are not non-refundable. However, if required passengers can feel free to contact the airline reservation department for assistance and seek all the info.

What are the charges to check baggage with WestJet?

The checked baggage fee is dependent on the fare type purchased by the passenger. So, to help one get a clear idea, one can check out the details mentioned below:

1) Basic and Econo members:

First bag: $30-35.4
Second bag: $50-59
Third bag: $100-118
Fourth bag: 100-118

2) Econo Flex:

First bag: NA
Second bag: $50-59
Third bag: $100-118
Fourth bag: $100-118

3) Premium and business:

First bag: NA
Second bag: NA
Third bag: $100-118
Fourth bag: $100-118

How do I contact WestJet to cancel my flight?

Sudden changes in the plan are quite common and due to this one needs to cancel the tickets. But, many people or flyer find hard to know how to contact the person to cancel the flight. Though here you can easily cancel the flight online, those who don’t know the process can easily move to the WestJet live person.

  • First of all, go to the website and dial the number present on the contact us page
  • Next, you have to direct the instruction directed by the person on the phone.
  • You have to press certain buttons on the phone that can vary according to the issue you have
  • You can even repeat the question by pressing the “0.”

How long is WestJet's hold time?

3 minutes and 48 is the hold time from the side of the WestJet. It may vary and depend on the type of problem you are facing and how complex the situation is. But, still, the above mentioned is the average time.

How do I contact WestJet rewards?

If you are eligible for the WestJet rewards, then you can use the phone number and contact the live person. You can share the information of getting rewards and they will go through the provided information and try to mention those rewards on the ticket so that you can use it for future traveling.

Is WestJet a good airline?

The things that make the airlines unique are their booking process, rewards, and customer support. These are the something that you can get from WestJet. You can book the ticket, choose the trip type, and get the rewards, and if you are stuck at any point, you can go with the customer support available 24 by 7.

Customer Review

    • Alan
    • 2020-12-17 05:20:11
    • my flight is scheduled for today at 4:30 pm, need help regarding passenger with disabilities as I am unable to reach to the customer service team. please call me on 6103009800.
    • Robert Horvath
    • 2021-12-02 07:55:57
    • Iam trying to get an answer but cant get thru the phones and nobody e-mails me back,i also went to the regina airport to talk with staff but was told to phone west jet.Hears my question we are flying out to the Dominican Republic on Jan.3rd and we always take our limit of 50lbs of humanitariarn stuff with us school supplies we want to know if we can still do that and if so how much does it cost for an extra 50lb suitcase of humanitarian stuff. Thankyou please get back to us. Robert & Janet Horvath
    • 2021-12-06 06:43:49
    • I would like to talk to an agent about Covid testing site. I have a flight booked but testing facility is not open due to situation in British Columbia and my lab may not be able to test us and we are flying to Hawaii that requires a test can a west jet representative get back to me please
    • Kathleen Schneekloth
    • 2021-12-08 12:46:58
    • I flew out to Las Vegas on November 27/2021 I have a document in my luggage #ws495245 Nov 27/21 @ 0840 my iPhone and watch charger was missing out of my luggage which I just bought is there any chance I could get it back please respond ASAP thank you Kathleen Schneekloth

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