Jetstar Australia contact 24/7- Talk to someone at JetStar

The passengers traveling with Jetstar can connect with the customer service agent of the airline. All they need to do is call Jetstar phone number, and they will be good to go. Follow the steps here to connect with the representative from the customer service team. 
  • Dial the Jetstar contact number 13-15-38/ +613-9645-5999, and once getting connected, you are required to follow the IVR instructions. 
  • Follow the instructions to choose the option closely related to your issue and the option to connect with the representative. 
  • Press 1 to proceed with the reservation. 
  • Press 2 to proceed with the cancellation. 
  • Press 3 to make the changes to your flight ticket.
  • Press 9 to connect with the customer service agent. 
  • The representative will contact you to provide you with the necessary assistance. 

Best ways to talk to Jetstar Customer Service

People usually prefer the phone call method to connect with the customer service agent. Still, if you need help reaching the customer service team over the phone and looking for other ways to find out, how do I speak to someone at Jetstar? Then you can also follow the option mentioned here as follows. 

Through Email

You must fill out the email form to connect with the customer service agent of the airline, which can be found on the contact us page. Click on the 'email us' option to get redirected to the email form, where you must fill in the details along with the inquiry type and a brief explanation. Submit the form, and the airline's agent will get in touch with you through your mentioned email or phone number. 
Or, if you are trying to get in touch with Jetstar for group reservations, you can use these emails;
  • Australia:
  • China:
  • Hong Kong and Taiwan:
  • Japan:
  • New Zealand:

Through Live Chat

The passengers can also opt for the live chat method to get the agent's help. The live chat option is also available on the contact page. There will be an option to 'chat to our team online,' which is available from 8:30 AM to 5:30 PM. make sure you connect with them at a reasonable hour to find the live chat option free.

Through Social Media

The airline has a team who manages the social media handles, ensuring that travelers get the best help and assistance.
  • Instagram- @jetstaraustralia
  • Facebook- 
  • Twitter- 

Contact Jetstar by Phone:

If you need to speak to someone at Jetstar, you can call its toll-free phone number, 131 538/ 61-383761165(OTA), for further assistance regarding your flight tickets. Also, try this number +613 9645 5999 if you call outside Australia.

Can not reach Jetstar customer service?

If You can't reach Jetstar customer service by dialing the toll-free number available for your region, You can dial Jetstar phone number+613, 9645 5999 (worldwide) or 61-383761165  to ask for help with your flight tickets.

Is Jetstar customer service 24 hours?

Unfortunately, the passengers will not get the 24 hours services from the airline's agent, but they will surely get customer service seven days a week from 6 AM to 10 PM. make sure you connect with the airline at a time that would be suitable for you both.  

How do I contact Jetstar customer service in Singapore? 

The passengers can easily find the customer service number available in Singapore to connect with the airline's agent. The contact Jetstar customer service from Singapore the contact number is +65 6499 9702. After which, the airline's agent will contact you.

How do I contact Jetstar customer service NZ?

The passengers can opt for the other methods mentioned on the airline's official website from New Zealand. The customer service team lists numbers for different countries and regions, and the passengers can find the New Zealand number 0800 800 995 on the contact us page. The rest of the process will be the same on-call, and the services will be available Monday to Sunday.  

What is the best time to call Jetstar?

The best time to connect with the airline's agent will be at the opening and closing hours of the airline's customer service number. The hours may vary as per the country, and the passengers are advised to make a call just after the opening hours as there will be less crowd on call at that time. 

Is there a phone number for Jetstar?

The list of airline phone numbers available for different countries and regions is as follows. 
  • Australia- 131538; calls will be chargeable and available from Monday to Sunday.
  • New Zealand- +64-9975-9426; the call charges will apply to this number, available from Monday to Sunday, and the toll-free number is 0800-800-995.
  • Thailand- 66-2267-5125/ 613 9645 5999; the number is chargeable and is available from Monday to Friday from 8:30 AM to 12:30 PM as per the local time. And the toll-free number available on a 24*7 basis is 001-800-6112957.
  • USA- +613-9645-5999, chargeable and available on Monday to Sunday basis. The other toll-free number USA is 1866-397-8170.

Customer Review

    • Margaret Barton
    • 2021-01-18 04:47:43
    • Had a tribble flight on 14 January from Surfers Paradise to Melbourne 4.40 and would like to talk with someone about it. I am 81 years old and traveling on my one. I am still getting over it.

Leave your review

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