How do I speak to someone at Jetstar

How to speak to a live person in Jetstar Airways?

Jetstar Airways is a well-known and low-cost airline in Australia. You will be provided with the best services and facilities when you book a flight with Jetstar. For facilitating the passengers with easy booking and various other services, you can contact the customer support of the airline. The representatives of the airline are available 24x7 for your assistance. The details related to Jetstar customer service is provided in this article.

Ways to Speak to Someone at Jetstar Support Team:

When you have any queries or issues related to the services provided by the airline, you have the option to get in touch with the support services of the airline. If you want to contact the executives and don't have any clue how do I speak to someone at Jetstar, choose any of the ways:

  • Jetstar Phone Number +61-383761165 : You can make a call to the customer support of the airline. You need to choose the option to contact the executives and will be connected to the live person. Now, you can discuss your query over the call and ask for assistance. The query is resolved over the phone only. So, it is usually a preferred method for all the passengers to resolve Jetstar related queries.

  • Jetstar official Email- You have also the option to send an email to the support team. The only thing you need to do is drop an email with all the specifications and description of the issue. The executive available in the support team will revert on the same within a given frame of time. It usually takes longer than other methods of contact.

  • Jetstar Live chat Support- If you choose Jetstar live chat option, you will get an instant reply, once connected. This method is used through a chatbox, where the executive is available 24x7. You can explain the issue over the chat and get a reply in the chat itself.

Services provided by support

Although you can contact Jetstar customer service for any query, here is a list of common services provided by the support:

  • Change, cancel or add a booking

  • Refunds

  • Delays or cancellations

  • Book a flight

  • Lost or delayed baggage

  • Complaints or feedback

  • Vouchers or gift cards

  • Frequent flyer program, etc.

For any other query also, you can dial Jetstar contact number Australia 

Jetstar Customer Service Live Person Contact info for Different countries:

  • Jetstar Phone Number Australia - 131 538 (+61 3 9347 0091): For New and existing booking queries
  • New Zealand - 0800 800 995 
  • Cambodia - 855 23 220-909 or 855 63 964-388
  • China - 4001 201 260 
  • Fiji - 800 2171 
  • Hong Kong - 800 962 808
  • Indonesia - 001 803 61 691
  • Japan - 0120 934 787 
  • Malaysia - 1800 81 3090 
  • Myanmar - +61 3 9347 0091
  • Philippines - 1800 1611 0280 
  • Singapore - 800 6161 977
  • Thailand - 66 2267 5125
  • Taiwan - 0800 161 1467
  • USA - 1866 397 8170 
  • Vietnam - 848 3955 0550

Jestar Customer Service Email Address:

  • customer.care@jetstar.com
  • executive.care@jetstar.com
  • customer.response@jetstar.com
  • customer.relationships@jetstar.com
  • customer.relations@jetstarasia.com
  • baggage.services@jetstar.com

Jetstar Booking related FAQs

How do I earn Qantas Points?

Your Qantas points will vary according to the amount you spend on your travel.

Can I fly with my pet on Jetstar flights?

No, the airline does not allow pet travel.

What can I do if I lose my baggage or it is delayed?

You can contact the support team of the airline to get the info.

What can I do for a group booking?

For a group booking, there must be at least 10 members.

Is there any discount for a group booking?

No, but there are additional benefits for the passengers.


Customer Review

    • Margaret Barton
    • 2021-01-18 04:47:43
    • Had a tribble flight on 14 January from Surfers Paradise to Melbourne 4.40 and would like to talk with someone about it. I am 81 years old and traveling on my one. I am still getting over it.

Leave your review







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