How do you ring Air New Zealand? | Get a hold of Air NZ

If you want to ring to Air New Zealand customer service representative, dial its official phone number 1800-262-1234  to get immediate help with booking, change, and cancellations, and check the contact info below.
  • For Flight-related inquiries, dial- 0800 737 000(New Zealand),+64 (0)9 357 3000 (Overseas)
  • if you are calling for Airpoints inquiries - 0800 247 764 (New Zealand)
  • If you need Special Assistance, Call at- 0800 737 000.

Can I contact Air New Zealand on Whatsapp?

No, Air New Zealand does not offer WhatsApp services. 

How do I email Air New Zealand? 

To email Air New Zealand, You can follow the steps mentioned below.
  • Go to the official website of Air New Zealand and then to the customer support section.
  • According to the region you live in, pick up the Email address of Air New Zealand.
  • Now, drop your concern or make a further request regarding your Air New Zealand reservations.

How to get in touch with Air New Zealand on Social Networks? 

If you want to get through Air New Zealand, there is another way you can use it: social media platforms. There are several social media platforms of Air New Zealand that you can use to get information. Some of the major Social media platforms of Air New Zealand are as follows.
  • Instagram @airnz
  • Twitter @FlyAirNZ
  • Facebook @ Air New Zealand

Is Air NZ call Centre 24 hours?

Yes, Air New Zealand is available 24 hours for the passengers to listen to their queries and provide information about flight bookings.

How do I call Air New Zealand from Australia?

If you live in Australia, contact Air New Zealand customer service. You can follow the steps mentioned below to make a phone call so that you will be able to get quick assistance for your queries.
  • Visit the website and select the “Australia” region from the list.
  • Pick up and dial the customer support number 1800 132 476 of Air New Zealand.
  • Follow the IVR instructions you hear on the call.
  • Skip the number press options.
  • Interact with an executive and make your queries.

How do I get a hold of Air NZ?

If you need to get hold of Air New Zealand, you can use the below procedure.
  • You need to dial the customer service number 0800-737-000 of Air NZ.
  • You will hear an automated voice greeting. Then you will have to select the preferred language.

After selecting the preferred language, you need to follow the instructions given by the automated voice.

  • To make the reservation on Air New Zealand, press 1
  • To make cancellations, press 2
  • To get a refund, press 3
  • To get information on baggage policy, press 4
  • To connect with a live chat agent of Air NZ, press 9
  • To get more information, press 0

How long is the hold time on Air NZ?

If you are on hold, getting connected with the representative will take 3 to 5 minutes. If the hold time takes longer than usual, then you can also try the other methods offered by the airlines.

How do I chat with Air NZ?

  • Search the Air NZ airlines official page.
  • Then on the homepage, you need to scroll down and click on the help and contact page.
  • You will now be able to see the tiny chat icon.
  • Click on the icon, choose the topic, and you will get the answers when the agent is available online.

How to complain to Air New Zealand? 

If you want to complain, you can write to the Air New Zealand post address. The post address is mentioned below. You can also use the online complaint form to send feedback. You can send your mail to:
Air New Zealand 185 Fanshawe,
Street Auckland, 1010 
New Zealand.

What time does Air New Zealand call Centre open?

If you need an English-speaking Contact Centre in New Zealand, you can contact them anytime since customer service is available 24/7 at +64 9 357 3000. You must remember that international charges will apply for the call.

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