How Do I Contact Virgin Atlantic? By Phone Call & Email

If you facing any kind of problem while or after making reservations, then you can directly contact the customer service team of Virgin Atlantic and avail of reliable assistance. You can go through the below options to contact:

Via Phone: You can dial Virgin Atlantic Airlines Phone Number 1-800-862-8621 /+1-802-210-3331 (ota no) and directly talk to the customer service team and fix the entire problems.

Via Online Chat: You can contact Virgin Atlantic through online chat where you can chat with them and request a callback.

Contact Virgin Atlantic Customer Service by Phone:

  • USA: Dial 1-800-862-8621 for flight information/reservation
  • Brazil: +44 (0)344 874 7747 for flight info/booking help
  • Caribbean: +1 800 744 7477(reservations)
  • China: +86 21 61 361777 for reservation help
  • Cuba: +53 7 204 0747 for booking help
  • Hong Kong: +852 2532 3000 reservation, +852 2181 8888(flight info)
  • India: +1-800 102 3000 for ticket reservation
  • Israel: Dial +972 73386 0700 for all queries.
  • South Africa: 27 11 340 3400(reservations), +27 11 978 6000(flight info)

Services Provided by Virgin Atlantic Customer Service Team

  • Flight reservations or booking related queries.
  • Change a flight or flight date.
  • Add-on extra baggage.
  • Baggage policy related queries.
  • Check-in related problems.
  • Seat upgrading regarding queries.

Benefits of Contacting Virgin Atlantic Customer Service

There are plenty of benefits that can be obtained whenever you contact the customer service team of Virgin Atlantic and some of them are given below:

  • Instant and quick response.
  • Team of skilled professionals.
  • No waiting queue and get immediate assistance.
  • 100% satisfaction on every query.
  • 24/7 assistance via plenty of ways.

How Do I Contact Virgin Atlantic by Email?

Virgin Atlantic also provides the option of email "" where you can very easily contact the customer service team and get the relevant assistance. You can drop an email to Virgin Atlantic customer service and the team of customers will revert you immediately after getting your email. You can send an email to their official email address and contact them easily via email.

Contact Virgin Atlantic by Phone(US &UK Region):

Find the Virgin Atlantic phone number and speak to the airline representative for flight inquiries and other help. Checklist of contact details mentioned here.

For Uk Region:

Customer Service Number: +44 (0)344 874 7747
Reservations Phone Number: +44 (0)344 874 7747
Flight Information Phone Number: +44 (0)344 209 7770
Phone Number for Flying Club: +44 (0)344 412 2414
Special Assitance: +44 (0)344 481 4455
Cargo Reservations: +44 (0)344 209 8300
Travel Agents Group Sales: +44 (0)344 209 7703

For the USA Region

  • For reservations and flight-related queries, dial +1-800-862-8621
  • To avail of special assistance for the USA region then dial +1-888-747-7474
  • If you are a member of the flying club(USA) then dial +1-800-365-9500

How Do I inquire about Virgin Holidays?

If you are looking for assistance related to Virgin Holiday then dial the given toll-free number and speak to the representative.

Virgin Holidays Group Sales Number: +44 (0)344 573 8347
Virgin Holidays Customer Service Number: +44 (0)344 557 5850
Virgin Holiday Special Assistance Contact: +44 (0)344 557 3998

Apart from that passengers can drop a mail on or can send a post to the given address "Virgin Holidays Ltd, The VHQ Fleming Way Crawley West Sussex RH10 9DF".

Virgin Atlantic Worldwide Contact Info

Country Customer Centre Hours
Austria +43800068048 7am - 10pm(UK time)
Belgium +3226200891 7am - 10pm(UK time)
China +86 21 61 361777 Mon-Sat(8am - 8pm) | Sun(8am - 5pm)
Cuba +53 7 204 0747 Mon-Fri 9am - 4.30pm
Spain +34930039917 7am - 10pm(UK time)
Sweden +46851992531 7am - 10pm(UK time)
South Africa +27 11 340 3400 7am - 10pm(UK time)
Portugal +351210608310 7am - 10pm(UK time)
Poland +48225048363 7am - 10pm(UK time)
Pakistan +92 21 111847446 7am - 10pm(UK time)
Netherlands +31207219903 7am - 10pm(UK time)
Israel +972 73386 0700 Default
Ireland +35315339883 7am - 10pm(UK time)
India +1800 102 3000 Mon - Fri 9.15am - 5.15pm
France +33185169351 7am - 10pm(UK time)
Germany +498006273001 7am - 10pm(UK time)
Hong Kong +852 2532 3000 Mon-Sat(8am - 8pm) | Sun(8am - 5pm)
Denmark +4535158998 7am - 10pm(UK time)

Frequently Asked Questions

How do I get a refund from Virgin Atlantic?

If you have canceled your flight or your flight is rescheduled by Virgin Atlantic Airlines, then you can simply make a request for a refund as per the refund policy. You can either request your refund online or dial the customer service advisor on +44 (0)344 874 7747 and connect with the customer service team and get the refund on your ticket in a very simple and instant manner.

When can I prebook my seats with Virgin Atlantic?

You can choose your seat free of cost once check-in opens within 24 hours from the scheduled departure of your flight. You can also select your seat after check-in by paying some additional charges.

Will I get a refund if I cancel my Virgin Atlantic flight?

Yes, you can get a full refund as per the policy if your Virgin Atlantic flight got canceled due to any specific reason. You can dial Virgin Atlantic Airlines Phone Number 1-800-862-8621 to request for a refund on that canceled flight.

Is Virgin Atlantic customer service good?

Customer service offered by a particular airline is put a great impact on the flyers. If we talk about the customer service offered by Virgin Atlantic, then yes it is highly recommendable and reliable to count upon whenever we need their support. If we call them, they respond with the utmost respect and provide us the most effective solutions. While on the messaging facility, they revert with the best and practical solutions in the least possible time.

How safe is Virgin Atlantic Airlines?

According to the review of people flying with Virgin Atlantic have certified the airlines as a 4-star flag carrier that keeps the complete check upon the facilities that they offer to their guests. No stone is left unturned there, be it the inflight services like entertainment, amenities, meals, or customer service. The cabin crew members are highly cooperative and friendly towards their passengers to ensure a happy, memorable, and safe flight.

How do I speak to someone at Virgin Atlantic?

There are two possible methods to get in touch with the customer executives available at the Virgin Atlantic customer service help desk, details are mentioned below:

WhatsApp or iMessage facility: On the contact us page of the official website of Virgin Atlantic, you will find the link to connect to the executives on WhatsApp or iMessage. Clicking on the link you will be redirected to the WhatsApp desktop to their inbox. You can also save the Virgin Atlantic phone number available on WhatsApp for further reference.

Phone call: You can connect to them by placing a call to the executive using the Virgin Atlantic phone number +1-800-862-8621 and get immediate assistance.

Are Virgin Atlantic refunding tickets?

Yes, you can follow the simple process on the official website of Virgin Atlantic to apply for the refund of your tickets. You will get your refund in your travel account in 10 days.

Customer Review

    • Ranie
    • 2021-03-18 10:14:54
    • I requested a refund for my previously booked flight almost 20 days ago, I need my refund asap. please proceed it into my account.
    • T mahmood
    • 2021-04-29 06:17:32
    • I like vergin airlines to travel . If passenger have veccination certificate that he already have full from usa certificate veccination . Still need to fly For Pakistan covid 19 test or no needed .
    • 2021-12-28 06:55:30
    • My 89 years old have flown with Virgin in early October to Pakistan, she is returning on 19/12/2021 and she had 1st and 2nd vaccination certificate from UK on paper, would that be OK when she returns to UK. Of course she need to to have the PCR test before she leave Islamabad also she needs to book the day 2 test in advance. My question is that certificate she has does it get expired?
    • Raman Sharma
    • 2021-12-28 07:19:11
    • Hey I have virgin Atlantic flight on 1 January but when I am looking pnr status on website the title is merged with first name so it can be any issue?

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