How Do I Contact Thai Airways

How Do I Contact Thai Airways Representative

Getting any kind of sudden problem during or after making a reservation on Thai Airways? Then you should contact the customer service team which is always available to help on varied problems and if you are confused about how do I contact Thai Airways customer service, then you can follow the below options:

Via Online Chat: With the help of an online chat feature, you can very simply contact Thai Airways and avail the relevant solutions to resolve your entire problems.

Via Email: You can also go with the email support option where you can drop an email by describing the problems and the team of customer service will revert you instantly.

Via Phone: You can simply dial the Contact Number and directly contact the customer service team of Thai Airways which is present every time to fix the numerous problems and you can dial this number to get 24/7 assistance.

Services Provided by Thai Airways Assistance Team

There are numerous services provided by the customer service team on the multiple queries you face during or after reservations and some of them are listed below:

  • Problems were related to reservations.
  • Baggage related assistance.
  • Check-in related queries.
  • Upgrade your seat.
  • Flight cancellation related queries.
  • Change a flight or date.

Thai Airways Customer Service Contact Number: 1-802-210-3331

Thai Airways contact number(reservations):

Phone: (66) 2356-1111
Fax: (66) 2356-2222

Thai Airways Royal Orchid Holidays:

Phone : (66) 2628-2456-7/(66) 2628-2457

Thai Airways customer relation phone:

Phone: (66) 2545-4216, (66) 2545-4217
Fax: (66) 2545-3841

Thai Airways Public Information Centre:

Phone : (66) 2545-3321
E-mail: public.info@thaiairways.com

Thai Airways Head Office:

Phone: (66) 2545-1000

General Inquiries Contacts

Phone Number: 66(0) 2356 1111

Fax : 66(0) 2545 3300

THAI Worldwide City Offices

  • Bangkok: 02 356 1111
  • Chiang Mai: 053 920 999
  • Phuket: 076 211 195
  • Hat Yai: 074 230 445

On-Line Service Locations and Contacts Abroad(TEL)

  • Beijing, China: 86 10 851 50088
  • Copenhagen, Denmark: 45 33 750 190
  • Frankfurt, Germany: 49 69 9287 4445
  • Hong Kong, China: 852 2179 7700
  • Jakarta, Indonesia: 62 21 230 2552
  • Kuala Lumpur, Malaysia: 60 3 2031 2900
  • London, United Kingdom: 44 207 907 9532
  • Los Angeles, USA: 1 800 426 5204
  • Madrid, Spain: 34 91 782 0520-2
  • Manila, Philippines: 63 2 580 8424
  • New Delhi, India: 91 11 5149 6100
  • Paris, France: 33 1 556 88076
  • Rome, Italy: 39 06 4781 3302
  • Seoul, Korea: 82 2 3707 0199
  • Shanghai, China: 86 21 5298 5555
  • Singapore: 65 6210 5027
  • Stockholm, Sweden: 46 8 598 836 00
  • Sydney, Australia: 1300 651960 (Australia Wide)
  • Taipei, Taiwan: 886 2 8772 5222
  • Tokyo, Japan: 81(0) 3 3503 3311(Japan Wide)

Benefits of Thai Airways Customer Service

You will get lots of benefits when contacting the customer service team and some of the most common Thai Airways customer service benefits are given below:

  • You will get instant assistance.
  • Team of highly experienced professionals.
  • Get full satisfaction with every query.
  • Immediate help on varied problems.
  • Availability of 24/7 via varied options.

If you have still any kind of query, then you can simply dial the Thai Airways contact number and get the effective assistance to resolve all kinds of problems or you have any other questions related to Thai Airways.

How do I complain to Thai Airways?

No matter how much amenities are provided by the airlines, but some mistakes are made involuntarily. If you have any grievance which you need to submit to Thai airways customer service, then you can follow these methods.

Submit the complaint via the feedback form

One way to forward your complaint to Thai Airways Support is by filling the feedback form with these steps:

  • First of all, launch your web browser and go to https://www.thaiairways.com/ homepage.
  • Navigate to the official contact us section of Thai Airways and select the Feedback option.
  • The official feedback form will open and you first need to enter the subject of your complaint.
  • Subsequently, enter all the necessary specific details about the passenger.
  • Now comes the significant part in which you need to enter your Feedback/Complaint. Attach the .png/.gif/.jpg/.pdf file with your feedback (optional).
  • In the next step, you need to enter the emergency contact details of the passenger.
  • To validate your complaint, please type the flight details including the booking reference and seat number.
  • Give additional information and submit the feedback/complaint form.

Submit the complaint via calling method

Another way of submitting your complaint to Thai Airways is by using the calling method.

  • In this method, you first need to visit the official Thai Airways website by any browser.
  • Navigate to the contact us section of Thai Airways and choose the Thai Worldwide offices option. 
  • Find your desired location and the official contact details.
  • Dial the customer relations helpline number and connect directly with Thai Airways.
  • File your complaint by providing all the necessary details to the Thai live person.

Besides, you can also contact the Thai airways customer service by sending your complaint via official Thai Airways email ID.


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