How to get in touch with Thai Airways Customer Service?

Passangers can speak to thai airways to get help with air ticket booking and reservation-related information at thai airways phone number 66 (0) 2356 1111 or email your queries to

How to contact thai airways by email?

If you choose Thai Airways, your travel companion, You are willing to approach customer service with the help of an email.
  • Get on the reservation center,, which is 24 hours in service.
  • For customer relations,
  • And for Royal Orchid Holidays,
  • To get on Royal Orchid Plus,

Thai Airways Postal Address

If the webmail mentioned above cannot connect with the airline's customer service, you can send a post to its address.
  • To- Thai Airways International Public Company Limited 
  • At- 89 Vibhavadi Rangsit Road Bangkok 10900, Thailand 
  • Tel : (66) 2545-1000) 

How do I call Thai Airways from the UK?

On Thai Airways, you can make a travel plan for multiple locations. Similarly, while acquiring its services from the UK, if you have a query such as how to speak to thai airways, you can use 44 207 907 9532.

How to call Thai Airways from Australia?

When you have organized an event from Australia and urge to travel on Thai Airways, then for any doubts, contact their native customer service for the answers.
Via call
When you are in a hurry for quick resolutions, try to call its customer service team. Further, the official Thai airways phone number to communicate within Australia is 03 866 222 66, and the overseas is +61 3 86622266
Via email
If you show any document to the airline related to your query, you can use its authenticated email address. And it is
Via postal address
When the online means of communication aren't helpful to get through the airline, then you can send a letter to its postal address. Further, the office service hours are 09.00 am to 5.00 pm from Monday to Friday.
To- Thai Airways, Melbourne
Nearby- Victoria 3000

Thai Airways Australia Reservations and Customer service

There are multiple destinations in Australia that Thai Airways cover. So for each location, there is a different contact information:-
  • You can select from any of these options to approach the reservation and customer service there. 
  • You can use this number, 08 9265 8200, and overseas can use this +618 92658201.
  •  And to reach out via email,
  • If you urge to get through the ticketing office and customer service in Sydney, then select from these:-
  • You can choose from +61-2 9844-0900 or 02 9844 0900 phone number. 
  • You can visit its office from Monday to Friday between 09.00 am to 5.00 pm at Thai Airways, Sydney NSW 2000.
  • When you have to share an email, use

How do I contact Thai Airways for a refund?

When you have purchased a flight ticket from Thai Airways, but the purpose of the visit has been defeated, that results in cancelation. If you want a refund, then refer to the beneath points and pick a suitable option:-
  • Approach customer service by using the phone number, which is +66 2-356-1111.
  • Or else, you can use this email address

How to complain to Thai Airways?

When you have purchased a flight ticket from Thai Airways but have a grievance related to its offered services. The guide for this is cited at the bottom:-
  • Visit the official website of Thai Airways
  • After that, click on the help icon and choose the contact us icon.
  • After that, click on the feedback icon
  • Now, enter the details asked in the form and click on the submit icon.

What is the Phone Number of Thai Airways?

Find the below contact number list of thai airways for its various service.
Thai Airways Phone Number(customer service & reservations)
  • Phone: 011-66-2356-1111
  • Fax: 011 (66) 2356-2222
Thai Airways Royal Orchid Holidays
Phone : (66) 2628-2456-7/(66) 2628-2457
Thai Airways customer relation phone
  • Phone: (66) 2545-4216, (66) 2545-4217
  • Fax: (66) 2545-3841
Thai Airways Public Information Centre
  • Phone : (66) 2545-3321
  • E-mail:
Thai Airways Head Office
Phone: (66) 2545-1000
General Inquiries Contacts
  • Phone Number: 66(0) 2356 1111
  • Fax : 66(0) 2545 3300
THAI Airways Global Contact Center Number
  • if you are calling thai airways in Bangkok: 02 356 1111
  • To call from Chiang Mai: 053 920 999
  • For Phuket: 076 211 195
  • For Hat Yai: 074 230 445
Thai Airways On-Line Service Locations and Contacts Abroad(TEL)
  • Beijing, China: 86 10 851 50088
  • Copenhagen, Denmark: 45 33 750 190
  • Frankfurt, Germany: 49 69 9287 4445
  • Kuala Lumpur, Malaysia: 60 3 2031 2900
  • London, United Kingdom: 44 207 907 9532
  • Los Angeles, USA: 1 800 426 5204
  • Madrid, Spain: 34 91 782 0520-2
  • Manila, Philippines: 63 2 580 8424
  • Paris, France: 33 1 556 88076
  • Rome, Italy: 39 06 4781 3302
  • Seoul, Korea: 82 2 3707 0199
  • Singapore: 65 6210 5027
  • Stockholm, Sweden: 46 8 598 836 00
  • Tokyo, Japan: 81(0) 3 3503 3311(Japan Wide)

Is Thai airways customer service 24 hours?

Yes, Thai Airways customer service is available 24 hours but would rely on the method of communication. While approaching the airline, you can have answers to the question related to the airline services. So when you still need to get through, try switching the options.

Customer Review

    • Joshua Jovanovic
    • 2021-12-28 07:12:19
    • We have booked a flight to Bangkok under the Booking number WY2GMV. Due to the change of Thailands entry requirements we cannot take this flight anymore. We would like to get a refund if it is possible. Thank you for your help.

Leave your review

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