How Do I Contact Royal Jordanian

About Customer Service of Royal Jordanian Airlines

Royal Jordanian airline takes care of its passengers to its best, but sometimes the passengers can still face trouble in this airline. We understand that no airline is flawless, but Royal Jordanian airline has one of the best customer service teams that try to provide incredible services to its passengers.

Now the question that can bother the passengers about reaching the customer service executives to get the best results is “How do I contact Royal Jordanian?” You can get in touch with them by following the ways below. These ways will help you out to get the resolution of all your problems that you might be encountering in this airline.

Ways of contacting the customer service of Royal Jordanian Airlines

Calling on the official number:

You can call on the helpline number to get in touch with the customer support executives. The executives will provide you with the solution to all your issues. You can talk to them, and they will provide you with the best resolution.

Chat with the live persons:

You can also chat with the live agents of Royal Jordanian airlines to seek the help of all the minor issues that might be troubling you. You can go to the official website and can chat with them by writing the queries in the chatbox.

Contact Royal Jordanian Customer Service Executive(Official Info):

  • You can call on (773) 686-1331 and International number +962 6 510 0000 to get the support of the customer care executives.
  • If you are not able to contact the customer executives via phone call, then you can write down the email to customer.services@rj.com, nycterj@rj.com, and chitbrj@rj.com.
  • You can also come in contact with the executives of the customer support team via Facebook and Twitter. Royal Jordanian customer service will serve you at their best.

Customer service plan of Royal Jordanian Airline

There is a certain customer service plan that is meant for the passengers of this airline. You can go through the Royal Jordanian customer service plan meant for the passengers. Let us see the plan.

Offer the lowest fare available

Royal Jordanian airline offers the lowest fare available for the flight that is based on the route, date, and class of service requested. The airline will disclose the information upon the request on its website, through the call center or ticket counter.

Notify Customers of Known Delays

The airline makes every single effort to get the passengers notified of the known cancelation of the flight ticket, delays, or diversion within 30 minutes of the airline becoming aware of the change in the status of the flight.

Deliver Baggage on Time

The intention of this airline is to deliver baggage on time. However, in the event, if the airline is unable to do so, the airline will make every reasonable effort to return the mishandled baggage within the period of 24 hours.

Frequently Asked Questions

What is the process of getting the refund from Royal Jordanian?

The flight tickets of this airline can be refunded within one year from the ticket issuance date. Upon the lapse of 11 months, the request for the refund can be raised by the passengers with proof of identification to proceed with the refund.

Who has the ownership of Royal Jordanian Airlines?

The government of Jordanian owns a majority stake in the airline.

What is the process of canceling the Royal Jordanian flight?

You can cancel your flight ticket in Royal Jordanian by raising the request along with the proof of identification, and then you can proceed with a refund at any RJ sales office within the last month of ticket validity.


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