How do I contact Malaysia Airlines Customer Service?

How To Contact Malaysia Airlines Customer Services? A Brief Post

Headquartered in Sepang, Malaysia, Malaysia Airlines is one of the finest airlines in the world and the flag carrier of Malaysia. The airline has been operating its aviation services in more than 64 destinations, and one can easily reach out to its customer services for better assistance on their reservations and travel plans. So, if you have also booked your flight tickets on Malaysia Airlines and have been looking for info on connecting with its customer’s services, then here’s what you need to learn.

Ways To Contact Malaysia Airlines Customer Service

Via Phone Number:

You can opt for the official Malaysia airlines phone number i.e. 1 300 88 3000 & +603 7843 3000 to directly reach out to the live person. Besides, the live person can assist you with various aspects of your Malaysia Airlines reservations such as

  • Reservations
  • Manage Booking
  • Check-ins
  • Rebooking, boarding, refunds
  • Cancellations & flight change, pet travel & group travel.
  • Deals and offers, vacation packages, promotional offers, etc.
  • Other queries.

Moreover, the phone support option can also let you discuss your queries with the experts in real-time on Malaysia airlines customer service.

Via Official Email:

You can also share your feedback, grievances, or any other important info with the airline, then you can do this via enrich@malaysiaairlines.com or Mhtemptations@3sixtydutyfree.com. However, the turnaround time may be higher than the phone support option. Hence, you might have to wait for a longer period to get a response from the Malaysia Airlines customer services team.

Via Headquarter Office:

In the event, if you wish to share your travel experience with the airline via post, then you can send it to the following address.

Ticket Office Level 5 (Departure Level)

Main Terminal Building, Kuala Lumpur International Airport.

How Do I Call Malaysia Airlines From UK?

Wondering, how do I contact Malaysia airlines from the UK then you can get through them via + 44 (0) 3303650080. The phone support option will connect you with the Malaysia Airlines UK customer services team.

How Do I Cancel My Malaysian Flight And Get A Refund?

The following steps will help you to cancel your bookings on Malaysia Airlines and get a refund against them. However, you can also contact the Malaysia airlines customer service and get better assistance.

  • At first, visit the official website of Malaysia Airlines in your web browser, then navigate to the section called "Manage Booking".
  • Hereafter, enter the booking details such as the 6-digit PNR number along with your last name in their respective sections.
  • Fetch the booking details, then choose the cancel option to make your cancellation on the airline, and then follow the onscreen instructions to make your refund request.

In addition, the airline lets you cancel your Malaysia Airlines booking within 24 hours of the purchase and provide you a full refund for the same. However, if you wish to get more info on the cancellations and refund policies, kindly reach out to the customer service experts via Malaysia airlines phone number. They'll surely assist you with the best info.


Customer Review

    • meli
    • 2021-11-05 07:49:40
    • No confirmation mail from the airlines after booking. Completely disappointed and insecure. Line is always engaged too.
    • Edward Simmons
    • 2021-12-09 12:03:49
    • Which business class lounge is used by Malaysia Airline now in terminal 2 LHR

Leave your review







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