How do I get in touch with KLM? Customer Service Agents

How can we get in touch with the KLM airlines?

KLM airline is known for its best customer service that provides many ways to the passengers to make contact with them. You can seek the help of the customer service experts by the methods listed below.

KLM Airlines Customer Service Contact Details:

  • Dial 0035722671616 for existing reservations, flight cancellation, and change
  • Visit the FAQ section for help.
  • You can get help via official email.
  • For internet reservation, check-in, or any technical help dial the same 0035722671616 toll-free.
  • For Flying blue related queries call at 0035722671616.

Get in touch with the KLM customer service agent:

  • Call on 1-800-618-0104 (KLM Customer Service Phone)
  • Press 1 for English language
  • Speak "Continue without that" or Press * for next menu.
  • Speak "No" or Press 2.
  • Stay on the Phone line and wait for the response
  • You will be connected automatically with the KLM customer service agent.

KLM Customer Service Timing(Day & Hours)

You can call the representative between 8 am to 12 pm (EST) every Monday to Sunday.

Other Contacts to get in touch with KLM Agent

  • Call on 1-800-618-0104 (flight change, existing ticket reservations).
  • For Immediate travel ticketing and related assistance call on 1-866-434-0320.
  • Dedicated +31206490787 number to connect with KLM on WhatsApp via messaging.
  • Get in touch with KLM through @Facebook
  • Get in touch with KLM on @messenger
  • Contact KLM on @twitter

How to connect with the KLM team?

Contact by Phone:

You can call on the KLM phone number 1-800-618-0104 to contact the customer service executives of the KLM airlines. You can get in touch with the executives of the customer support team, and then you will listen to the voice call. After that, your call will get transferred to the live person of this airline. They will help you out to provide you with the resolution to all your concern.

Chat with the live persons at KLM airlines:

You can chat with the live agents of the KLM airlines, and they will provide you with assistance for all your issues. The customer care experts will help you out. To chat with them, you need to go to the official website of KLM airlines, and you can chat with them by writing your queries in the chat box.

Benefits of contacting them

The benefits of the KLM airlines customer service can be explained below. You can always count on them when you are in trouble. They will take you out of the difficult situation you are stuck in.

  • Round the clock assistance to the passengers
  • Knowledgeable and experts
  • Providing quick resolution
  • Helping them to help themselves

These are some of the benefits of making contact with the customer support team. The team will provide you with the best of their services.

KLM Airlines Official Information For Help

Website https://www.klm.com/
Customer Service 1 (800) 618-0104
Baggage Status Help 1 (877) 477-5134
For Vacations 800-618-0104
Headquarters Info KLM Royal Dutch Airlines, P.O. Box 7700, 1117 ZL Schiphol, Netherlands
WhatsApp Help +31206490787
KLM Special Assistance 1 (844) 797-7723

Customer Commitment Policy at KLM

In this, we have outlined the responsibilities and how they will fulfill them in key points below, known as our Customer Commitment. These are applicable to KLM’s scheduled flights operating to, from, or within the US.

Offer the lowest fare available:

It is the responsibility of KLM to offer the lowest possible fare to the customers who complete the booking formalities from the official website.

Notify consumers of known delays, cancellations, and diversions:

The officials there at the helpdesk consider it to be their whole sole responsibility to notify the customers about the delays, cancellations and known diversions in the air route in the least time.

Deliver baggage on time and refund services:

  • One of the commitments that KLM makes to its customers is to deliver their baggage on time.
  • They also prompt about the air ticket refunds.

Properly accommodate passengers with disabilities and other special needs, including during tarmac delays:

They assist the passengers having special needs or all the special and essential needs to ensure the best service in hospitality to the customers, be it a child or an adult of any age group.

Meet customers' essential needs during lengthy tarmac delays:

KLM support persons tale it as their duty to meet all the needs of their customers when they have tiring long delays.

Handle involuntarily denied boarding passengers with fairness and consistency in the case of over sales:

This is also one of the services provided by KLM to handle involuntarily denied boarding passengers with fairness and consistency in the case of the over sales.

Disclose travel itinerary and other policies that affect your travel:

It is the responsibility of KLM to disclose travel itinerary and other policies that affect your travel

Ensure responsiveness to customer complaints:

The service providers ensure that the customers are assisted with the best and effective solutions with respect to their queries.

Identify the services KLM provides to mitigate passenger inconveniences resulting from cancellations and misconnections: It is the responsibility of KLM to identify the problems faced by the passengers and take quick and effective action to resolve it.

This is all about KLM customer commitment and all the services provided by them. Whether the travelers are all set to book your ticket, are looking for practical information or want to be inspired, the officials at KLM get you covered! They have already listed all information about his or her KLM flights, tickets, and your upcoming journey. If they would need some help, they don't hesitate to contact KLM for the best services, they're here for their customers 24/7.

How do I email KLM customer service?

Passengers can also get email support for refund and other flight related queries. You can drop an email at refund.northamerica@klm.com and get immediate assistance by following details:

  • Select "Customer First Program" in the subject field.
  • Enter name.
  • Enter flight and date.
  • Fill reservation number.

Frequently Asked Questions:

What is KLM airlines customer service number?

You can visit the official website of KLM airlines, and then you will see the contact us page. You can click on the option of “Phone,” and then you will find the toll-free number(1-800-618-0104) to reach the customer experts.

Can we call them anytime to get help?

Yes, the customer service is available 24*7 to provide assistance to the passengers. So, you can call them anytime.

Is KLM giving refunds?

Yes, KLM provides refunds to its fliers for any past flight that they faced, problems for or current flight being canceled. You can claim your refund through the below-mentioned ways;

  • Visit the official website of KLM Airlines.
  • Log in on the website if you have an account with them.
  • On the top left corner of the homepage, click on the 3 lines indicated as a menu dropdown beside KLM.
  • In the dropdown menu, click on Rebook and Refund.
  • A new webpage will open which will showcase to you the facilities provided by KLM, which you can do on your own.
  • Click on a cash refund or a refund as a travel voucher option.
  • On the following page, enter your booking code and last name to request a new refund or check any past refund status.

How do I contact KLM by phone?

  • On the homepage of KLM, scroll down to the bottom.
  • On the bottom left corner, click on Phone under 1 (800) 618-0104 Contact us section.
  • On the following page, select region, then click on submit.
  • Click on the query you want to ask, then you’ll be taken to a webpage with the contact information of KLM.

You can contact KLM by phone with the help of the above-mentioned points.

How do I check my flight status on KLM?

  • Log on to your account on KLM through official website.
  • Go to the Prepare for Travel section on the homepage.
  • Choose the option of late arrivals and departures.
  • Enter the route of your flight, and then click on search.
  • It will showcase you the scheduled time for the arrival and departure of the flight.

How do I contact KLM In UK?

  • Scroll down to the bottom of the homepage of KLM.
  • Click on phone under the section contact us in the bottom-left corner.
  • In the country or region section, select ‘United Kingdom’ and click on submit.
  • Scroll up and find the issue for which you need to contact KLM and click on it.
  • The contact number of KLM for UK region will be showcased on the following page.

How long does KLM take to refund?

Requesting a refund on KLM Airlines is quite a simple process. Either going to the website or contacting customer service, you can get a refund for your canceled flight. Once your refund request is accepted it may take up to seven working days to get a refund. In case of a delay, you have to contact the bank or payment interface.

How many times can I change my flight on KLM?

KLM Airlines offers you 3 times changes to your bookings when you buy flexibility. You can make any change in your travel time, dates, or destination within Europe. To make changes, you may dial the KLM Airlines phone number 1 (800) 618-0104 to make changes up to 48 hours before the departure. So, make the changes and enjoy traveling by KLM Airlines.

How can I rebook my flight on KLM?

Rebooking on KLM Airlines can be done by going to the website of the airline. Once you reach the website, you should choose the Manage Booking tab. Provide the required details to retrieve your details. Then make changes to your details as per your requirements. Also, you have to pay the applicable fees and fare difference if any. This is how you will receive a confirmation for the rebooking of the KLM Airlines flight.

What happens If my KLM flight is canceled?

There are two types of flight cancellation one is due to technical fault or the airline fails to deliver service on time; on the other hand, natural calamities cause inconvenience. So, in case the airline fails to provide you the flight on time and cancel your ticket, you can get a refund for the flight cancellation. Also, when you cancel a flight ticket within 24 hours of the purchase, you may get a full refund for the cancellation. Dial the KLM Airlines phone number 1 (800) 618-0104 to cancel and get a refund for your bookings.

How do I contact KLM for a refund?

There are many ways to contact the customer service team of KLM Airline.

  • Via Phone - Dial +44 20 7660 0293 from anywhere from Monday to Friday between 08:00 and 21:00. On Sunday and Saturday, connect with an expert from 09:00 to 18:30.
  • Via WhatsApp - Send a text message to KLM Airlines 24/7 at +31206490787.
  • Via Social Media - On Twitter - https://twitter.com/klm and on Facebook - https://www.facebook.com/KLM

With this, you can connect with the reservation experts at KLM support anytime from anywhere.


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