How do I contact Kenya Airways Customer Service?

Kenya is the flag carrier airline of Kenya. The main hub of Kenya is Jomo Kenyatta International Airport. It also operates in both domestic & international routes. The destinations covered by Kenya are around 50 plus & the fleet size is around 40 aircraft. It generally operates in both domestic & international networks.

How do I contact Kenya Airways?

If you are looking to contact Kenya Airways through the help of their Kenya Airways contact, you get proper assistance & guidance for the questions you face while operating the website.

Then you have just to follow these simple steps to get in direct touch with the Kenya Airways customer support team;

  • Via Phone: calling directly to the representative is the very best & the easiest mode of contact. Dial Kenya Airways customer service number for telephone is +254 20 327 4747 & for mobile phone +254 711 024 747.
  • Via Chat: chatting with the expert team executive has resulted also the very best because you get to chat directly with the executive with no issue & the work gets really faster & the most convenient way. The chatbox you will find on the official website page of Kenya & the chat option is available 24*7 & can be accessed from all over the world.
  • Via Email: emailing has different criteria for contacting it in a professional way. First, get to the official website page and then visit the contact us option. Then from there, get the email id & compose the email regarding your queries & send it.

So through these numbers, you can very easily get into the Kenya Airways customer service, from where you get full assistance & the services are available 24/7 round the clock.

How Do I contact Kenya Airways by email?

If you want to contact Kenya Airways by email, then you have to know that to get the email, you have to follow these basic steps to get it done;

  • First, you will visit the official website of the airline
  • Then you will enter your login details like username & password
  • After that, on the website page, you will see a support option
  • Click on that & you will get the contact options
  • In that, you will see the official email address of the airline
  • And the id will be

Through the help of this official email, id customers can easily contact the airline's customer services support team for their assistance & guidance.

Kenya Airways Customer Service Help: Official Info

Customer Service Representative +254-20-3274747
Disabilities Assistance 1 (800) 778–4838 (voice) or 1 (800) 455–9880 (TTY)
Email Help
By Mail 1200 New Jersey Ave., SE., West Building, Room W96–432, Washington, DC 20590
Headquarters Info Nairobi, Kenya
Baggage Help
Official Contact us

Is calling Kenya Airways free?

Yes, calling Kenya Airways is free when you opt for the option of a telephone number that is meant for toll-free calling. But if you go for the mobile number that is meant to be used then there is a small amount of money that is charged per call you make & according to the minutes, the money is deducted. 

Does Kenya Airways offer live chat support? 

Yes, Kenya Airways offer live chat support. You could establish direct contact with customer service and seek a quick revert there. Further, the clues for using these options have been stated at the bottom:-

  • Go to Kenya Airways' authenticated web page
  • Further, click on the guest support icon and choose the contact icon
  • Afterward, click on the start icon and write your question 

How do I contact Kenya Airways by Whatsapp?

One more channel to make communication more effective with Kenya Airways is WhatsApp. There you cite a question appropriately and obtain a response. Moreover, its WhatsApp number is +254 705 47 47 47. 

How do I contact Kenya Airways about baggage claims?

Traveling includes several things, but baggage is one of its essential parts. That's why airlines have a customer service team, especially for it. So, when you have to raise a concern on baggage claim from Kenya Airways, you could ring them. And the phone number of that is +254-20-3274747.

How to talk to Kenya Airways in the UK?

Kenya Airways offers its services to various destinations, and Uk is one of them. When you have made a plan from a similar location but get across queries, approach its customer service team for resolutions. Although, the ways with that you can get through them are listed at the bottom:-
  • For call, you can use this number, +44 208 283 1818
  • For WhatsApp, +254 705 474 747
  • For email,

What is the number for Kenya Airways? 

When you have selected Kenya Airways as a travel companion but have doubts about its offered facility, you can contact its customer service and obtain appropriate answers. Furthermore, the appropriate mode to get through is called because you can obtain resolution instantly for many queries simultaneously. However, dial its phone number 1-866--536-9224 and then choose a suitable option from the shared telephone menu.

Where to write to Kenya Airways?

When you can't connect with the customer service of Kenya Airways with the online modes, you can write to its head office. Hence, the address details have been raised at the bottom:-
To- Kenya Airways Head Office Airport North Road, 
Nearby- Embakasi P.O. Box: 19002 – 00501 Nairobi,


When you pursue reading, then you can have enough information to connect with the customer service of Kenya Airways. So, determine the options that are fitted in your requirement and have a resolution.

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    • 2021-12-28 07:24:51
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