How do I contact Kenya Airways Customer Service? Live Person Info

Talk to Kenya Airways Customer service for Assistance:

Kenya is the flag carrier airline of Kenya. The main hub of Kenya is Jomo Kenyatta International Airport. It also operates in both domestic & international routes. The destinations covered by Kenya are around 50 plus & the fleet size is around 40 aircraft. It generally operates in both domestic & international networks.

How do I contact Kenya Airways?

If you are looking to contact Kenya Airways through the help of their Kenya airways contact, so that you get proper assistance & guidance for your questions that you face while operating the website.

Then you have to just follow these simple steps to get in direct touch of the Kenya Airways customer support team;

  • Via Phone: calling directly to the representative is the very best & the easiest mode of contact. Dial Kenya Airways customer service number for telephone is +254 20 327 4747 & for mobile phone +254 711 024 747.
  • Via Chat: chatting with the expert team executive has resulted also very best because you get to chat directly with the executive with no issue & the work gets really faster & the convenient way. The chatbox you will find on the official website page of Kenya & the chat option is available 24*7 & can be accessed from all over the world.
  • Via Email: emailing has different criteria for contacting it in a professional way. First, get to the official website page then there visit the contact us option then from there get the email id & compose the email regarding your queries & send it.

So through these numbers, you can very easily get into the Kenya airways customer service, from where you get the full assistance & the services are available 24/7 round the clock.

Where is the head office of Kenya airways?

If you want to know where the head office of Kenya Airways is then you should know that it is based in Embakasi, Nairobi, Kenya. And this place is counted as a very beautiful city of Kenya too where Kenya Airport is located.

How Do I contact Kenya airways by email?

If you want to contact Kenya airways by email then you have to know that for getting email you have to follow these basic steps to get it done;

  • At first, you will visit the official website of the airline
  • Then you will enter your login details like username & password
  • After that, on the website page, you will see a support option
  • Click on that & you will get the contact options
  • In that, you will see the official email address of the airline
  • And the id will be

Through the help of this official email, id customers can easily contact the airline's customer services support team for their assistance & guidance.

Kenya Airways Customer Service Help: Official Info

Customer Service Representative +254-20-3274747
Disabilities Assistance 1 (800) 778–4838 (voice) or 1 (800) 455–9880 (TTY)
Email Help
By Mail 1200 New Jersey Ave., SE., West Building, Room W96–432, Washington, DC 20590
Headquarters Info Nairobi, Kenya
Baggage Help
Official Contact us

Is calling Kenya airways free?

Yes, calling Kenya airways is free when you opt for the option of a telephone number that is meant for toll-free calling. But if you go for the mobile number that is meant to used then there is a little amount of money that is charged for per call you make & according to the minutes the money is deducted. 

Does Kenya airways have live chat?

Yes, Kenya Airways also has a live chat support option that you can obtain to get in touch with the customer service team, for resolving the various issues. You can contact Kenya airways on Whatsapp using +254 705 474747, from where you can easily do an online chat with the live representative to resolve the numerous problems during the chat & you can get in touch with them 24/7 from all over the world & can solve your issues as quickly as possible.

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