How Do I Contact Japan Airlines

Japan Airlines Customer Service: How Do I Contact JAL

Calling on the Helpline Number

The passengers of Japan Airlines can come in contact with the customer care executives by calling on the Japan Airlines contact number. They need to input some keys based on the issues they are facing, and then they can reach the customer support executives of this airline. The passengers can discuss their issues with them and can get their issues resolved.

Chatting with Them

The passengers can chat with the agents of Japan Airlines if they feel uncomfortable in talking to them over the call. The agents of Japan Airlines can chat with them and will provide the resolution of their issues. They are good at providing the resolution to their minor issues.

Email Support

The passengers also have the option of writing the emails to the executives, and they will revert you with the solution to their issues. If we talk about the time they take to assist the passengers, then let us tell you that it is slow from calling or chatting.

Japan Airlines Live Person: Speak To JAL Representative

So passengers can find and dial the Japan airlines phone number by categories and easily speak to the representative: 1 (800) 525-3663 

Domestic Flights:

1. On/Before September 23

  • 0570-025-071 (*1) For Reservations
  • 0570-025-022 (*1) For Award Reservation Desk
  • 0570-025-039 (*1) For Mileage Bank Center

2. On/After September 24

  • 0570-025-121 and 03-6733-3062 (*2) For Reservations Help

International Flights

1. On/Before September 23

  • 0570-025-031 (*1) For Reservations
  • 0570-025-103 (*1) For Award Reservation Desk
  • 0570-025-039 (*1) For Mileage Bank Center

2. On/After September 24

  • 0570-025-121 and 03-6733-3062 (*2) For Reservations Help

Important Notes:

  • *1 Original contact number will be service in Japanese only
  • *2 Dial for the international call using a mobile phone
  • * It means conversation over the phone call will be recorded

Services that the Customer Service Executives Provide

  • The executives provide 24/7 assistance to the passengers.
  • They assist the passengers for the reservations in Japan Airlines.
  • Helps in finding the lost baggage of the passengers
  • It can help passengers resolve the issues of change or cancelation of their flight in Japan Airlines.

How to avail 24-hour Information Flight Services on JAL

  • When the passengers call on the helpline number, they need to show the caller ID of their phone, or they can also add “186” before the helpline number.
  • The service is not available in some circumstances, like surrounding noise, telephone settings, or the maintenance of the system.
  • The passengers might not be entitled to search the codeshare flight that is operated by the airline other than the JAL group.

Special Assistance that the airline Provides for the Mothers Traveling with Small Babies

  • The passengers of this category can select the seats until 20 minutes before the scheduled departure time of the flight.
  • The passengers can borrow the child seat free of charge for the children between 8 days and two years of age. The passengers can contact the special assistance desk at least three days before the departure of the flight.
  • The passengers will require no reservation if they want to check a child seat as baggage instead of bringing it aboard.
  • Strollers are available for use inside the airport.
  • This service is available only for passengers traveling in domestic flights.

Benefits of traveling with Japan Airlines

  • The passengers of Japan Airlines can benefit a lot while they are flying. Let us have a look at some of the perks that the passengers can enjoy:
  • The passengers of Japan Airlines can go for reserving the special inflight allergy-friendly meal in advance.
  • Coming on the entertainment, you can enjoy a wide range of audio genres.

This is all about the Japan Airlines. You can contact the Japan Airlines contact number if you want to know more about this airline. The executives are devoted to cater to all the needs and requirements of their passengers.


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