How Do I Contact Hawaiian Airlines

How to contact the support team of Hawaiian Airlines?

Hawaiian Airlines is well-known for its short-haul flights, and the best services being offered to the passengers. Before or after booking the flight with Hawaiian Airlines, if you have any queries or issues, you can contact the customer service of Hawaiian Airlines. To get in touch with the representatives of the airline, there are various options. For detailed info on Hawaiian airlines contact number, you can read out the details of this article.

Hawaiian Airlines Customer Service Contacts:

  • Dial 1(800) 367-5320 for general inquiries/customer service
  • Dial 1-866-389-6654 for baggage related queries
  • Write to Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820 for help.
  • Send an email to request a complaint, concern, or other help.

Ways to contact Hawaiian Airlines customer service team

Hawaiian Airlines has introduced different ways of contact to get in touch with the support team representatives. Here are the ways of contact:

  • Live chat- This service is available for general queries related to the airline. The chat agents are available 24x7 for your assistance.
  • Text- If you have any query, you can send a text message to the airline. The phone number is used to send the text, and standard texting fees apply to it.
  • Call- For all the general queries related to Hawaiian Airlines, you can dial the toll-free number, as executives are available 24x7 for assistance. Further, there are extensions for other services.
  • Email- You can write about your question, concern, complaint or any request. The representative in the support team will revert you with the resolution for your query.
  • Write- You can also use the mailing address of the airline to send the queries and issues.

Services provided by the Hawaiian Airlines representative

The Hawaiian airlines live person can be contacted for various services offered by the airline, as listed below:

  • Flight booking
  • Cancel/Change
  • Refund
  • Delayed or lost baggage 
  • Hawaiian miles
  • Special services
  • In-flight services, etc.

Other than this, if you have some other query, you can still contact the customer support team of the airline.

Hawaiian Airlines Official Information For Help

Customer Service & Reservations 1-800-367-5320
Baggage Status & Help 1 (866) 389-6654
For Vacations 1-844-762-0089(USA/CANADA) & 1-312-279-7761(Other Location)
Mail Address P.O. Box 30008, Honolulu, HI 96820
Headquarters Info Hawaiian Airlines, 3375, Koapaka Street, G-350, Honolulu, HI 96819
General Queries 1-800-367-5320
Official Contact us

How to submit a query form?

To resolve the queries related to Hawaiian Airlines, you can submit a query form, available on the official website. It requires the following info:

  • Initially, select a topic and sub-topic for your query.
  • In contact information, you need to enter the first name, last name, and email address of the passenger.
  • Then, enter a preferred phone number in the given fields.
  • After that, enter the traveler info in all the fields.
  • You need to enter the first and last name.
  • Enter the Hawaiian miles, confirmation code, ticket number, and flight number.
  • In the next step, select the departure date as well as cities of departure and arrival.
  • Finally, you can write a message for the query.

How Do I Contact Executive at Hawaiian Airlines?

When you see any hassle while using Hawaiian Airlines services, you can get help from the customer service team representative. And there are many ways to get in touch with the support team member here are some detail that you should go through:

Via Mail

You can write to the customer service your complaint and suggestions at P.O. Box 30008, Honolulu, HI 96820.

Via Phone Call

If you see any hassle in making flight reservations on Hawaiian Airlines, you can contact customer service over a phone call. DIal (888) 246-8526 to get in touch with an executive of the support team. Moreover, you can dia the customer service number (800) 367-5320.

Once your call connects, you should dial 0 and wait for a while. In this way, you will be in touch with the support team executive.

Via Email

Send an email to contact Hawaiian Airlines customer service and get complete assistance. Also, the Consumer Affairs Office fax number - 808 838 6777 is available to use.

Via Social Media

You can connect with an executive through a social media account on Facebook, Twitter, and other platform.

Where Is the Headquarters of Hawaiian Airlines?

Hawaiian Airlines is headquartered in Honolulu and you can visit the office from Monday to Friday. The working hours start at 8:30 AM and ends at 5:00 PM HST during these hours, you can contact the customer service over a phone call at 808-835-3700

Headquarters - Hawaiian Airlines, 3375, Koapaka Street, G-350, Honolulu, HI 96819.

How Do I file a complaint with Hawaiian Airlines?

To file a complaint with Hawaiian Airlines customer service, you need to send an email or mail at the following address:

For email - Go to the website portal i.e.

For Mail - You can send a mail at the mailing address; Consumer Affairs Office, Hawaiian Airlines, Inc. P.O. Box 30008, Honolulu, HI 96820.

So, make a complaint anytime about the inconvenience you face.

Can you text on Hawaiian Airlines?

Well yes, a passenger can easily drop a text message at 38285 for their flight related queries between 5 am to 11 pm HST. It is important to know that the standard data fee and text messaging rates will be applicable as per the mobile plan and carrier.

Frequently Asked Questions

What is the phone number of Hawaiian airlines?

The toll-free number of Hawaiian Airlines is available in the contact section of the website.

For customer service: 1 (800) 367-5320 

For baggage inquiries: 1 (866) 389-6654

For general inquires: 1-800-367-5320

How do I write an email to Hawaiian airlines?

To send an email, you can use the email address of the customer service team of Hawaiian Airlines.

How do I file a complaint with Hawaiian Airlines?

You can use the contact form to file a complaint about any services of Hawaiian Airlines.

Can I get a refund from Hawaiian Airlines?

Yes, you can claim a refund after the cancellation of the booking. The refund is claimed as per the fare rules of the airline. 

Customer Review

    • Robert Knobel
    • 2021-05-04 05:23:27
    • Very dissatisfied with my attempts to talk to someone regarding my cancelled trip, booking reference UIYVDF.

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