How do I talk to someone on Hawaiian Airlines?

Hawaiian Airlines is well-known for its short-haul flights, and the best services being offered to the passengers. Before or after booking the flight with Hawaiian Airlines, if you have any queries or issues, you can contact the customer service of Hawaiian Airlines. To get in touch with the representatives of the airline, there are various options. For detailed info on Hawaiian Airlines contact numbers, you can read out the details of this article.

Speak to Live Person at Hawaiian Airlines:

  • Dial 1(800) 367-5320 for general inquiries & customer service
  • Dial 1-866-389-6654 for baggage related queries
  • Write to Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820 for help.
  • Send an email to request a complaint, concern, or other help.

5 Faster ways to Hawaiian Airlines customer service team

Hawaiian Airlines has introduced different ways of contact to get in touch with the support team representatives. Here are the ways of contact:

  • Live chat- This service is available for general queries related to the airline. The chat agents are available 24x7 for your assistance.
  • Text- If you have any queries, you can send a text message to the airline. The phone number is used to send the text, and standard texting fees apply to it.
  • Call- For all the general queries related to Hawaiian Airlines, you can dial the toll-free number, as executives are available 24x7 for assistance. Further, there are extensions for other services.
  • Email- You can write about your question, concern, complaint or any request. The representative in the support team will revert you with the resolution for your query.
  • Write- You can also use the mailing address of the airline to send the queries and issues.

Services provided by the Hawaiian Airlines support team

The Hawaiian airlines live person can be contacted for various services offered by the airline, as listed below:

  • Flight booking
  • Cancel/Change
  • Refund
  • Delayed or lost baggage 
  • Hawaiian miles
  • Special services
  • In-flight services, etc.

Other than this, if you have some other queries, you can still contact the customer support team of the airline.

Hawaiian Airlines official contact information for help

Website https://www.hawaiianairlines.com/
Customer Service & Reservations 1-800-367-5320
Baggage Status & Help 1 (866) 389-6654
For Vacations 1-844-762-0089(USA/CANADA) & 1-312-279-7761(Other Location)
Mail Address P.O. Box 30008, Honolulu, HI 96820
Headquarters Info Hawaiian Airlines, 3375, Koapaka Street, G-350, Honolulu, HI 96819
General Queries 1-800-367-5320
Official Contact us https://www.hawaiianairlines.com/contact-us

How to submit a query form?

To resolve the queries related to Hawaiian Airlines, you can submit a query form, available on the official website. It requires the following info:

  • Initially, select a topic and sub-topic for your query.
  • In contact information, you need to enter the first name, last name, and email address of the passenger.
  • Then, enter a preferred phone number in the given fields.
  • After that, enter the traveler info in all the fields.
  • You need to enter the first and last name.
  • Enter the Hawaiian miles, confirmation code, ticket number, and flight number.
  • In the next step, select the departure date as well as cities of departure and arrival.
  • Finally, you can write a message for the query.

How to talk to a live person at Hawaiian Airlines for assistance?

For the travelers who are looking for the details on how they can reach out to the live person at Hawaiian Airlines customer service, they can check out the official contact info mentioned below and manage their bookings in time with the airline.

a) Phone call

For general queries, the traveler can dial Hawaiian Airlines phone number that is 1-800-367-5320 to seek 24X7 assistance.

b) Send a text message

Besides, the traveler can even send a text message on 38285 between 5 AM- 11 PM HST to seek prompt assistance.

c) Email and live chat option

For the travelers who failed to contact the airline representative after dialing the Hawaiian Airlines customer service number, they can send opt for the email and live chat assistance.

d) Write to the airline

Lastly, the traveler can write to the airline by addressing the letter to Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820.

Where is the headquarters of Hawaiian Airlines?

Hawaiian Airlines is headquartered in Honolulu and you can visit the office from Monday to Friday. The working hours start at 8:30 AM and ends at 5:00 PM HST during these hours, you can contact the customer service over a phone call at 808-835-3700

Headquarters - Hawaiian Airlines, 3375, Koapaka Street, G-350, Honolulu, HI 96819.

How to file a complaint to Hawaiian Airlines?

To file a complaint with Hawaiian Airlines customer service, you need to send an email or mail at the following address:

For email - Go to the website portal i.e. HawaiianAirlines.com/contact-us/email.

For Mail - You can send a mail at the mailing address; Consumer Affairs Office, Hawaiian Airlines, Inc. P.O. Box 30008, Honolulu, HI 96820.

So, make a complaint anytime about the inconvenience you face.

Can you text on Hawaiian Airlines?

Well yes, a passenger can easily drop a text message at 38285 for their flight-related queries between 5 am to 11 pm HST. It is important to know that the standard data fee and text messaging rates will be applicable as per the mobile plan and carrier.

Frequently Asked Questions

What is the phone number of Hawaiian airlines?

The toll-free number of Hawaiian Airlines is available in the contact section of the website.

  • For customer service: 1 (800) 367-5320 
  • For baggage inquiries: 1 (866) 389-6654
  • For general inquires: 1-800-367-5320

How do I write an email to Hawaiian airlines?

To send an email, you can use the email address of the customer service team of Hawaiian Airlines.

How do I file a complaint with Hawaiian Airlines?

You can use the contact form to file a complaint about any services of Hawaiian Airlines.

When does the Hawaiian Airlines customer service close?

As per the airline website, the traveler can seek assistance from the HawaiianMiles service center by dialing Hawaiian airlines phone number from Monday-Friday (7:00 AM-4:30 PM (HST)).

Besides, in the case of web support centers, the traveler can seek 24 hours and 7 days a week for technical and navigational issues.

Can one get a refund from Hawaiian Airlines?

As per the refund policy of the Hawaiian airline, the traveler can get a refund against their canceled reservations from Hawaiian Airlines. Further, as per the policy, the traveler can get a refund in the following cases:

  • The ticket is confirmed via the official website of the Hawaiian Airline.
  • Further, the refund will be processed as per the usage of the ticket and will be provided with 7 to 20 business days.
  • Also, a refund should be requested from the airline within 12 months from the issue date.

Customer Review

    • Robert Knobel
    • 2021-05-04 05:23:27
    • Very dissatisfied with my attempts to talk to someone regarding my cancelled trip, booking reference UIYVDF.
    • Crystal Smith
    • 2021-05-12 07:54:27
    • This is ridiculous, i have tried every number associated with hawaiian airlines and gotten no response. I am looking for confirmation on a reservation. i spent 2 hours trying to connect. #ZTECCE from Trip Advisor and Hawaiian airlines (Sharon & Gregory Correa)

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