How Do I Contact Emirates Airlines Representative

How Do I Contact Representative at Emirates Customer Service 24/7

In the past few years, customer support services have gained a lot of popularity among the people especially, when the queries are related to travel or airline policies. Further, for the travelers who are wondering whether Emirates Airlines also offers customer support services, they would be glad to know that the airline has introduced different modes of communication that one can opt to reach out to the airline representative.

Contact Emirates Airlines Customer Service by Phone & Email:

  • For flight and fare related queries dial 1(800) 777-3999(USA/CANADA)
  • Also, get help with for customer services
  • Customer service(UK): +44 344 800 2777
  • Visit the official website and get help with the "Contact Us" section

Different Ways of Reaching out to Emirates Customer Service

For travelers who have queries regarding the Emirates reservations and policies, they can opt for assistance from Emirates Customer service 24/7 where an airline representative is assigned to the traveler to resolve their queries and issues. Further, for those who are wondering what are the different modes of contacting the customer service, they can check out the contact options mentioned below.

Over a phone call

One of the basic and easiest ways to reach customer service is by dialing the Emirates contact number where an airline representative is designated to the passenger to resolve their queries and issues.

Live chat assistance

Moreover, the airline has introduced a live chat support service where one can promptly seek assistance from the airline travel experts within five minutes of sending out the query.

Social media handles

  • Also, the passengers can seek Emirates Customer service 24/7 by accessing the airlines Facebook and Twitter handle and seek prompt assistance for their queries.
  • Apart from the stated options, one can visit the physical offices of the airline or simply fill a feedback form for complaints and queries.

Emirates Airlines Customer Service Plan and Commitment

As Emirates Airlines strive to offer its passengers the finest customer support services the airline has introduced a customer service plan that helps one get a clear understanding of the services that they can render once they dial Emirates contact number. So, here are some of the basic services that are included in the customer service plan of Emirates.

  • Providing information about the lowest fare available for booking reservations.
  • Informing travelers about the possible delays, diversion, and cancellation of flights.
  • Delivering the baggage in time and resolving other related issues
  • Offering refunds for the flight tickets canceled within 24 hours of the booking.
  • Assistance for availing quick refunds against the canceled flight tickets
  • Help for accommodating passengers with special needs and disabilities.
  • Details regarding the minor traveling with an adult
  • Information about airline policies, services, and other programs.

Emirates Airlines Customer Service Official Information

Emirates is an airline service that assists its customers with its exceptional customer service. Below are the official details about Emirates customer service.

Emirates Official Website

  • Official Emirates Airlines website URL:
  • Language Availability: More than 20 popular languages.
  • You can View, Book, and Manage your flight via the official Emirates website.
  • Use the official Emirates Airlines Android or iOS app to get the customer support details. 

Emirates Airlines Phone Number

  • The Emirates airlines customer service contact number is: 1(800) 777-3999
  • For General Queries: 1(800) 777-3999
  • Customer Service UK: +443448002777

Emirates Airlines Live Chat

  • You can get virtual assistance through Emirate Live Chat.
  • The wait time ranges from 30 seconds to 5 minutes.
  • Enter the complete name of the passenger along with its Email ID.

Emirates Airlines Local Offices

  • Local offices are available in various cities throughout the world.
  • Local ticket offices are authorized by Emirates and can be reached through Google Maps.
  • Given the health concerns, you are advised to call the ticket office instead of visiting there.
  • Visit or call the local office during working hours on weekdays.

Emirates Airlines Email Address

  • The official email on which you can contact Emirates by email is
  • You can also contact the Emirates for any specific region on a separate email ID given on Emirates official website.

Emirates Airlines Executive Contact by Role

Primary Contact: Andre Fick

Role & Responsibility: Head of Customer Strategy
Address: 55 East 59 Street, Floor 5 New York, NY 10022

Secondary Contact: Mostafa Karam

Role & Responsibility: Senior Vice President(Customer Affairs and Service Audit)
Address: 55 East 59 Street, Floor 5 New York, NY 10022

Nigel Hopkins: Executive Vice President(Service Departments)

Address: 55 East 59 Street, Floor 5 New York, NY 10022

Chief Executive: Sir Tim Clark

Role and Responsibility: President
Address: 55 East 59 Street Floor 5 New York, NY 10022

How do I submit a complaint to emirates airlines?

If you are not happy with the services or you had a bad experience with Emirates, you can complain. You can submit your feedback or complaint on the feedback form of Emirates.

The customer affair team will review your query and email you with a unique reference code. In case you are not satisfied with the initial response, you can revert on this email. If your query is still not resolved or for any further redressal of the complaint, contact the Appellate Authority by writing and mailing on the postal address:

Customer Affairs and Service Audit


PO Box 686

Dubai, United Arab Emirates

if you want to drop feedback or any complaint then visit this link:‑emirates/fccm/feedback/complaint

How do I contact customer affairs or other departments of Emirates?

If you have any other issue than Emirates complaint, you can contact the customer affairs of Emirates. To contact the customer affairs department for any of the services offered by the airline, you can either use the phone number or the mailing address, as mentioned below:

Customer Affairs and Service Audit


PO Box 686

Dubai, United Arab Emirates

For any other department of Emirates, you can write to the mailing address, as mentioned below:

Emirates (Name of the department)

P.O. Box 686

Dubai, United Arab Emirates


You can contact the customer service of Emirates for any kind of queries and issues related to the services of the airline. The contact details are available under the contact section of the Emirates website. The options of contact in Emirates are call, email, or live chat, and all these options are available 24x7.

Common FAQs related to Emirates Airlines Services

Q1. How to contact Emirates Airlines customer service?

For contacting Emirates Customer service 24/7, the passenger can dial the general queries number 1 (800) 777-3999(USA/CANADA) or opt for assistance via live chat and social media handles.

Q2. How can one contact Emirates UK customer service?

For reaching out to Emirates support in the UK, the passenger can look for the Emirates contact number assigned to the UK support and seek the required help.

Q3. How can one send an email to Emirates Airlines?

For the passengers who wish to seek assistance from Emirates customer service using email assistance, they can look for the official email address present on the help page of the airline and seek required assistance to manage their reservations.

Q4. How can one claim a refund from Emirates?

For claiming a refund from Emirates, the passenger needs to cancel their booking with the airline and the refund amount will be processed in 20 business days.

Q5. What is the cancellation fee for Emirates reservations?

The cancellation fee for the Emirates reservation is completely dependent on the fare type and travel route of the itinerary.

Q6. Does Emirates Airlines offer a 24-hour cancellation service?

Yes, Emirates Airlines offers its travelers with 24-hour cancellation provision subject to some conditions.

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