How do I contact China Airlines Customer Service?| Support Info

How do I speak to a Live Person at China Airlines Customer Service?

China airline is one of the best airlines that not only provide the best facilities during the travel but also the customer support. But not many of us are aware of how we can get the help of customer service experts. So, we are here to help you out. 

Ways to customer service help at China Airlines:

Call on the helpline number:

It is the quickest way to contact the airline. Visiting the contact us section. You can get phone numbers from the different regions as below:

  • For Taiwan: Dial +886-2-412-9000 from Monday – Friday (GMT +8) 8:00-18:30, Saturday Sunday (GMT+8) 8:30-17:30
  • For Japan: Dial +81-3-6378-8855 Daily (GMT +9) 9:00-12:00, 13:00-17:30
  • For Hong Kong: Dial +852-2868-2299 Monday-Friday (GMT +8) 8:30-18:30, Saturday –Sunday (GMT +8) 8:30-17:00
  • For China: Dial +86-400-888-6998 Daily (GMT +8) 8:30-17:30
  • For North America: Dial +1-800-227-5118 Monday-Friday (GMT-8PT) 09:00-17:30

So you can use the above numbers and connect with the china airline during business hours.

Other option: FAQs:

You also have the option of FAQs to get help related to the issues you are encountering in China Airlines. If you want to go for this option, then you will have to follow the steps mentioned below to go through the frequently asked questions. 

  • Go to any web browser to visit the official website of China Airlines. 
  • Then, you will have to go to the bottom of the page where you will have to click on the “Contact us” tab and it will take you to the new web page. 
  • On the web page, you will find the FAQS list and then you can choose the issue you are facing in this airline. 
  • Clicking on the issues will provide you with the answer to this question. 

How do I email Air China?

You can write an email at ca_europe@airchina.com to seek help from china airlines customer service and dial +1 800-227-5118 Phone number 24/7 a day.

This is all about the China airline customer service. The executives of the customer service team will provide you with the required guidance on how you can get the best customer service for all the issues you face in this airline. Now the passengers have this concern about how safe this airline is. 

Safety in this airline:

With so many amenities, the airline always has the best safety measures for its passengers. You will be safe while traveling on this airline.


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