How do I Contact Brussels Airlines Customer Service?

Do you have some doubts about the reservations or need help with your travel with Brussels Airlines? Then you shall not panic as the airline has a separate and dedicated customer service branch to help passengers. To get the answers on how do I contact Brussels Airlines, you can refer to the various platforms where you can reach them. 

List of Platforms to Contact Brussels Airlines Customer Service

  • The very first platform to get the information is the chat support of Brussels Airlines. Chat support is made available on the official website of the airline. 
  • Passengers can also contact social platforms like Twitter or Facebook to get information and share feedback to improve the services if required. 
  • Passengers can get assistance via the service center by calling the toll-free number or by the nearest office where passengers will be getting on-the-spot assistance.

Contact Brussels Airlines Executive by Phone

  • Dial Brussels airlines customer service telephone at 1-866-308-2230(USA) and speak to reservation staff.
  • Passenger with Disabilities( within the USA) can dial 1 (800) 778–4838 (voice) or 1 (800) 455–9880 (TTY).
  • Dial 1-802-308-8880 reservations & booking number of Brussels airlines Agency(Consolidator) for help.
  • For ticket refund, contact at 866-308-2230, or contact via address Brussels Airlines, 1640 Hempstead Turnpike | East Meadow New York 11554 | US 

They are free to contact anyone platform from the three to get the information or assistance. Passengers also have other options to get in touch with executive contacts to resolve the issue. And this is discussed below.  

Passengers Can Reach Higher Platforms to Get Assistance

  • Passengers have the option to contact the executives on their helpline. Here is the information related to contacting executives. 
  • Christophe Allard: He is the primary contact who is the director and stays in North America. Passengers can use  email to reach him. 
  • The secondary contact is the vice president of customer experience: Anne Tricot. Passengers can use the email to get assistance. 
  • Passengers can reach Edi Wolfsenberger, who is the Managing director and will be looking forward to helping you.

Customer Service Plan

  • According to Brussels Airlines' customer service plan, this airline is committed to offering the best customer service assistance to passengers in need. The assistance offered under Brussels airlines' customer service plan can be mentioned below. 
  • Passengers who contact the Brussels airlines customer experts on any platform enquiring about the lowest fares of the airlines will be trying their best to provide the information for the same. 
  • Also, the experts will notify passengers who have confirmed booking with Brussels airlines about any flight delays, changes, or cancellations.

How do I email Brussels Airlines?

If you wish to get in contact with the customer service department of Brussels Airlines and do so with the help of the official email address. You can easily do so, whether you want to complain, make a suggestion or resolve your queries. You can easily send an email to their official email address.

  • Login or continue as a guest on the official website of Brussels airlines.
  • Locate and click on ‘Contact Us on the top left corner of the page.
  • Once you do, it will showcase different general departments in which a customer can have a query.
  • Scroll down till you find a section on ‘How to get in touch with Brussels airlines’ and click on that.
  • Once you do, it will showcase the official email address for Brussels airlines as one of the options.
  • Therefore, getting assistance by contacting the Brussels airlines customer service email hassle-free.

How do I contact Brussels Airlines from the USA?

If you want to get in touch with the customer service department of Brussels Airlines and contact them from the USA region, you can easily do so with the help of calling them on the official customer service phone number, which is1 (800) 401-1801. Initially, you’ll be connected with an IVR; once the queue gets over and you input the correct set of numerals a live representative from Brussels Airlines will connect to you for the assistance you require from the USA region. You can make a call in duration of Monday to Sunday from 7:00 am till 10:30 pm according to NYC time. Thus, you can easily contact the Brussels airlines phone number USA.

How do I get a refund from Brussels Airlines?

If you wish to claim a refund from Brussels Airlines, you can easily do so with the help of the below-mentioned points; To know how to get the refund, passengers have the option to cancel the flight within 24 hours of booking the ticket or departure of the flight. If passengers fulfill all the refund conditions according to the refund policy, they will be eligible for the refund.

  • Login or continue as a guest on the official website.
  • On the homepage itself, click on ‘My Booking.’
  • Once you do, it will open a drop-down menu of different options.
  • Click on Cancel & Refund requests.
  • On the following page, you can easily claim a refund by scrolling down and clicking on ‘Request a Refund Online
  • Fill up the refund form, and you can initiate it.

Is Brussels Airlines a good airline?

Yes, when we speak about the services and the level of comfort it provides to its customers, Brussels Airlines is a very good airline that provides its services to both international and domestic locations. It is also a good choice because of the crystal clear commitment it provides to its customers.

How do I cancel my Brussels flight?

To get the cancelations done with Brussels airlines, passengers have the option to choose “Manage my Travel” which is present on the official website of the airlines. They can also contact customer service experts to get the cancellations done.   

Do I need to check in online with Brussels Airlines? 

Passengers can use the “Web Check-in” option to check in online with Brussels Airlines. 

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