How do I Contact Brussels Airlines

How do I contact Brussels Airlines Customer Service?

You have some doubts about the reservations or need help related to your travel with Brussels Airlines? Then you shall not panic as the airline has a separate and dedicated branch of customer service to help passengers. To get the answers on how do I contact Brussels Airlines you can refer to the various platforms where you can reach them. 

List of Platforms to Contact Brussels Airlines Customer Service

  • The very first platform to get the information is the chat support of Brussels Airlines. The chat support is made available on the official website of the airline. 
  • Passengers can also choose to contact social platforms like Twitter or Facebook to get the information and also share the feedback to improve the services if required. 
  • Passengers can get the assistance via the service center by calling on the toll-free number or by the nearest office where passengers will be getting on the spot assistance.

Contact Brussels Airlines Executive by Phone

  • Dial Brussels airlines customer service telephone 1-866-308-2230(USA) and speak to reservation staff.
  • Passenger with Disabilities( within the USA) can dial 1 (800) 778–4838 (voice) or 1 (800) 455–9880 (TTY).
  • Dial 1-802-308-8880 reservations & booking number of Brussels airlines Agency(Consolidator) for help.
  • For ticket refund contact at 866-308-2230, or contact via address Brussels Airlines, 1640 Hempstead Turnpike | East Meadow New York 11554 | US 

They are free to contact anyone platform from the three to get the information or assistance. Passengers have other options as well to get in touch with executive's contacts for resolving the issue. And this is discussed below.  

Passengers Can Reach on Higher Platforms to Get Assistance

  • Passengers have the option to contact the executives on their helpline. Here is the information related to contacting executives. 
  • Christophe Allard: He is the primary contact who is the director and stays in North America. Passengers can use Christophe.Allard@brusselsairlines.com  email to reach him. 
  • Secondary contact is the vice president of customer experience: Anne Tricot. Passengers can use the email Anne.Tricot@brusselsairlines.com to get assistance. 
  • Passengers can reach Edi Wolfsenberger who is the Managing director and will be looking forward to helping you.

Customer Service Plan

  • According to Brussels Airlines customer service plan, this airline is committed to offering the best customer service assistance to passengers in need. The assistance that is offered under the customer service plan by Brussels airlines can be mentioned below. 
  • Passengers who contact the Brussels airlines customer experts on any platform enquiring about the lowest fares of the airlines, then experts will be trying their best to provide the information for the same. 
  • Also, the experts will be notifying passengers who have confirmed booking with Brussels airlines about any delays, changes, or canceling of the flight.

Some Frequently Asked Questions

How do I get a refund from Brussels Airlines?

To know how to get the refund, passengers have the option to cancel the flight within 24 hours of booking the ticket or departure of the flight. If passengers fulfill all the refund conditions according to the refund policy then they will be eligible for the refund.

How do I cancel my Brussels flight?

To get the cancelations done with Brussels airlines, passengers have the option to choose “Manage my Travel” that is present on the official website of the airlines. They can also contact the customer service experts to get the cancellations done.   

Do I need to check-in online with Brussels Airlines? 

Passengers can use the “Web Check-in” option to check-in online with Brussels Airlines. 


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