How do I make a complaint to the official Cathay Pacific customer service?
Want to complain officially to the Cathay Pacific customer support team? Then, you are recommended to follow the guidelines that are mentioned in this article.
Complain via Online Feedback Form
Cathay Pacific recommends all its users to file their complaints via the feedback form. By filling this form, you could easily reach the official Cathay Pacific customer support and file your complaint. Here, you need to follow the basic measures to reach the online form and fill it:
On Cathay Pacific homepage, click on the Contact Us link to open the additional help.
Navigate to the Complaints section and choose the Submit Feedback option.
Select for whom you are making the feedback and select Complaint as its type.
Now, choose the category and narrow it by a specific topic.
Further, you need to provide customer information along with the contact information.
Give the flight information (optional) and provide the General Consent by agreeing to the terms.
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