How Do I Contact United Airlines from Mexico?- Ticket Offices

There are divergent modes available to connect with the team under the United Airlines customer service Mexico, the details of which are given here for you to refer to and choose the best mode of connection as per comfortability. You get to talk to a human agent from the team by placing a call. Dial the United Airlines Mexico phone number, 55-5283-5500, and the team will contact you after a specific wait time. Once connected, follow all the specifications and IVR options given to get assigned to an agent. They would help find the redressal as required.

1. United Airlines Ticket office in Mexico City:

If you are in Mexico City and want to communicate with the airline's team, it is best to look through the details below and connect accordingly. 
Contact information for a reservation: 55 5273 7671
WhatsApp number for United Airlines Mexico City: 5215552797671
Email address:
Office details on United Airlines for ticketing:
Main office, Av. Paseo de la Reforma 250 Planta Baja( ground floor), Col. Juarez, 06600
Customer service hours:
10:00 a.m. to 5:00 p.m. from Friday through Monday.
10:00 a.m. to 1:00 p.m. and 2:00 p.m. to 5:00 p.m. on Saturdays. 

2. Ticket office details with United Airlines at Queretaro

On your visit to Queretaro, there are specific details discussed below, which would help you to connect with the team as needed:
Calling number for reservation with the airline: 442 220 5960
Customer service hours:
10:00 a.m. to 5:00 p.m. (Monday to Friday)
Closed on Saturday and Sunday. 
WhatsApp contact details: 5214422205960
Email address:
Mailing and ticketing address of United Airlines:
Plaza Boulevares, Prolongacion Corregidora 306 local 11, Col. Alamos 3a seccion, Santiago de Queretaro, Queretaro. Mexico CP 76160.

3. Leon ticket office for United Airlines:

The particulars given below help you understand the airline service options available in the city of Leon. 
Calling number for reservations: 477 718 5254
Email address of United Airlines:
Time for customer service with the airline:
10:00 a.m. to 5:00 p.m. from Friday through Monday
11:00 a.m. to 2:30 p.m. - Saturday
Official ticket office address with United Airlines:
Centro Comercial Plaza Mayor, Local 1108, Col. Valle del Campestre. 

4. United Airlines ticket office in Aguascalientes:

Whenever you visit the city of Aguascalientes, there are certain aspects associated with the ticket office of United Airlines, as given below:
Email address:
Reservation number with the airline: 449 996 1100
Time available to call:
10:00 a.m. to 5:00 p.m. from Monday to Friday. 
Closed on Saturday and Sunday.
Ticket office address with United Airlines:
Av. Agyascalientes NTE 619, Col. Pulgas Pandas Sur

5. Guadalajara Ticket office specifics with United Airlines

On visiting the city of Guadalajara, if you want to connect with the United Airlines team, the information is as follows:
WhatsApp contact number: 5213319865088
Working hours provided:
10:00 a.m. to 5:00 p.m. from Friday through Monday. 
Sunday and Saturday are closed for services.
Email address available:
United Airlines office address for ticketing:
Av. Moctezuma 3515, Local 11-12 Zona F, Astral Plaza, Colonia Ciudad del Sol, Zapopan, Jalisco, C.P. 45050. 

Connecting with United Airlines utilizing email

If an issue needs redressal, an email can be shared with the airline's customer support team. Herein, you need to send in the mail enclosing the particulars of the concern that needs resolution along with the attachment, if any. The official email address at which you can share the same is The team would check through the email sent and accordingly give the required response. The team takes an average time of 24 to 48 hours to frame a response.

Services provided by United Airlines Mexico office:

The United Airlines Mexico office offers various services, the pointers to which are given below:
  1. Making special meal requests: A special meal request can be made with the airline's team per your dietary restrictions. The staff at the office will ensure the provision of the necessary meal options. 

  2. New reservations and bookings: The ticket office caters to all the requirements required for new bookings to different destinations worldwide. All the ticket prices, itinerary options, and other details will be provided when you finalise the reservation. 

  3. Appealing for special assistance from the team: Special assistance requirements, including wheelchair and mobility support requirements, are taken care of by the office staff once you appeal for the same. 

  4. Request for an upgrade at check-in: All the upgrades concerning the booking that have been made will be done here while you complete the check-in process with the airline to proceed with the journey. 

  5. Seat selection and relevant upgrades: If you have yet to select a seat with the airline, you can go to the United ticket office to get assigned a seat. Additionally, enquiries can be made with the team regarding relevant upgrades per availability. 

  6. Resolving excess baggage issues: All excess baggage issues and related payments can be made at the office's helpdesk, including the service charges levied. 

  7. Relevant changes to the flight and check-in: The necessary changes in the reservation can be made here, including modifications and changes to a different flight. Apart from that, the check-in with the airline can also be done here by submission of the relevant documents.

  8. Group travel bookings: Visit the United Airlines Mexico office if you would like to initiate the group travel booking with the team. All the relevant processes can be completed at the office, from getting details on the group booking to finalizing the reservation and getting the tickets. 

What terminal is United Airlines in Mexico?

The United Airlines Mexico terminal is 1, Hall H. You can directly visit the terminal to proceed with the necessary check-in and the subsequent security verification process for the flight scheduled for departure. 

What airport does United Airlines fly to in Mexico City?

If you are flying with United Airlines to the city of Mexico, the airline would have their arrival stationed at the Mexico City International Airport, officially known as the Benito Juarez International Airport. The airport has all the amenities and additional facilities you need once you land in Mexico. The airport's courteous staff would ensure to give you all the necessary support and assistance. 

How to chat with a United Airlines representative?

The chat access is enabled with the team so that you can converse with the United Airlines representative to receive swift responses. The chat link is on the airline's Help page under the Chat Now icon. Once you select it, the dialogue box for a chat will appear. Type in your query or the information you seek so the agent can give it in the revert accordingly. 

Final Words

All the details provided here give insight into the communication channel available with United Airlines, focusing on getting details on how do I call United Airlines from Mexico, along with information about terminals of departure and services offered. Visit the official website under scenarios where additional queries may arise as part of a reservation you make or plan to make with the airline. 

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