Hong Kong Airlines Cancellation Policy & Ticket Refund Fee

Hong Kong Airlines Cancellation Policy: Cancel Your Flight Easily

  • Passengers are permitted to cancel their flights within 24 hours from the scheduled departure.
  • Flight cancellation also depends on other things as it is also possible to cancel a flight if it is delayed.
  • Flight cancellation is subjected to the cancellation fee that always depends on the fare type and time-period of the cancellation.
  • Tickets that are purchased online are allowed for online cancellation and if any ticket purchased at the airport or any other offline mode is not allowed for the online cancellation.
  • If the flight is delayed by Hong Kong airlines for more than 3 hours, then the passenger can also cancel their flight ticket.
  • Flight cancellation is subjected to the refund if the cancellation request is made 7 days or more prior to the departure of the flight.
  • Flight cancellation can do online if the flight is booked through the official Hong Kong airlines website. And if any flight is booked from any other source, then it is not possible to request a refund online.

 Hong Kong Airlines Refund Policy: Get Full Refund

  • A refund is only applicable and can only be requested for a refund if a ticket is issued with a prefix 851.
  • Make sure that you have purchased a ticket through official Hong Kong airlines website, mobile applications or any authorized channel.
  • If the ticket is not purchased via any above-mentioned modes or channels, then you can’t get your refund online.
  • You can only get a refund if your reservation is made 7 days prior from the scheduled departure and you cancel your flight within 24 hours from the scheduled departure.
  • Refund the amount will be refunded back to the source account after verification of fare of the fare rules and other required things.
  • Including the non-refundable ticket, all the unused ticket is eligible to get a full refund.  Any partially used ticket will also, be subjected to the refund and this refund amount always subjected to the tax and other deductions.
  • Refund charges also applicable and these charges always apply to the refund request which submits within 60 days from the scheduled departure.
  • Hong Kong Airlines will process the refund request within 7 days and the refund process into your account through the original payment mode.

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