Does Japan Airlines have live chat service?

Yes, Japan Airlines allows you to interact with a live person who can securely assist you at certain times. You can ask your question to JAL Chat Auto-Response Service, which provides the solution 24 hours a day, 365 days per year.

How to chat with Japan Airlines?

If you want to ask relevant queries and are willing to get support, use japan airlines live chat service for the quick answer with auto-response service at a specific time securely.
Following are the ways to use a chat with Japan Airlines:
  • Navigate to https://www.jal.co.jp/ar/en/offers/chatbot/ to access Japan Airlines' live chat service.
  • After clicking on the contact us section, select "Ask questions by chat."
  • Now select a category for your query or enter your question
  • A live person will respond within 2-3 mins your query.

Is japan airlines live chat 24 hours?

Yes, Japan airlines chat services can access 24 hours a day. The service is available on PCs and smartphones. Where you can ask your flight-related queries and other general issues like change, cancellations, refunds and more.

Other Ways to speak to Japan Airlines

Follow these ways to get assistance from japan airlines customer service for different services.
  • Dial Japan airlines toll-free at 1-800-JAL-FONE(1-800-525-3663*). For Information and Reservation, or if you are Outside the US/Canada(charges apply) Call phone number +1-310-607-4160
  • Or You can Fax at 0120-747-606
  • For  Other special assistance, call 0120-25-0001
  • To book domestic flights with Japan Airlines, dial: 0570-025-121 and 03-6733-3062 (Toll-free for Tokyo)
  • Write your query and concerns to the email address jal_priority@jal.com.

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