What Is the Best Time to Call Airline Customer Service?

Are you looking to get prior and reliable help from the airlines? For this reason, you are seeking the best time to call airline customer service, typically in the morning, between 5 AM and 12 PM, due to call volume typically lower during this time, resulting in shorter wait times. Additionally, airlines often staff their call centers with more representatives during these hours to accommodate the expected increase in call volume.
Here is a more specific breakdown of the best time to call airline customer service; consider the below-mentioned things.
  1. Weekdays: Tuesdays and Wednesdays are typically the best days to call, as Mondays are often busy with customers dealing with issues from the weekend, and Thursdays and Fridays are often busy with customers making weekend travel arrangements.

  2. Weekends: Saturdays are typically better than Sundays, as Sundays are often the busiest day for airlines due to customers returning from weekend trips.

How to reach airline customer service Quickly?

Also, there are some tips on how to reach airline customer service quickly:
  1. Call during the best times: The best time to call airline customer service is typically in the morning, between 5 AM and 12 PM, or late at night, between 10 PM and midnight. It is typically lower during these times, in shorter wait times.

  2. Use the phone number for existing reservations: If you have an existing reservation, you can often get through to a customer service representative more quickly by calling the phone number for existing reservations instead of the general customer service number because the number for existing reservations is typically routed to a different queue with fewer callers.

  3. Enter your frequent flyer number: If you have a frequent flyer number, enter it when the automated system prompts you. It will help the representative to identify your reservation and assist you with your request more quickly.

Why do airlines take so long to answer the phone?

The Airlines take a long time to answer the phone for several reasons, which are:
  1. High call volume: Airlines handle massive calls throughout the day, especially during peak travel seasons or disruptions, such as flight cancellations or delays. This surge in call volume can overwhelm their customer service departments, leading to longer hold times.

  2. International travel restrictions: The complexities of ever-changing travel restrictions and requirements can increase agents' time to address customer inquiries accurately. This is especially true during heightened uncertainty or when new rules are implemented.

  3. Priority given to specific inquiries: Airlines may prioritize certain inquiries over others, like urgent matters related to flight cancellations or immediate travel needs. It can lead to longer wait times for non-urgent questions.

Which airline has the best customer service?

Jetblue, Delta, United, Southwest, Emirates, Avianca, Alaska, and more airlines have the best customer service. 

Customer Review

Leave your review

Disclaimer: Flycoair is an independent travel portal with no third party association. By using flycoair.com, you agree that Flycoair is not accountable for any loss - direct or indirect, arising of offers, materials, or links to other sites found on this website.

** That means the Phone number is associated with Flycoair travel agency, not with any other organisation

Read MoreLess

Agency* we are entirely acting as an agent, Our aim is to create a connection between travellers and suppliers of travel services. We do not own any travel services or We are not the airlines, hotel, cruise, and car rental as well as we are not associated with any of them. Entire branding is notable for significant purposes only and does not signify any involvement with any airline or organisation.

Fares presented on the website are quoted by the Pricing Strategy of travel services, in circumstances like seat availability and demand it can be different. Additional baggage fees and fees for other services may apply. Other terms and conditions may apply.

All the logos, trademarks & copyright material belongs to their respective owners. The links and other official resources used in this website is only for informative purpose and our main aim is to make things easier for the customers.

The services are offered to the customers by us to help in collecting travel information, availability of travel goods and services and for no other purposes.

Flycoair shall not be liable for any error or inaccuracies, failure on the site, we always try to provide the best possible fares and deals for the customers.

If you have any doubt related to our services then you can drop your queries or concern at feedback@flycoair.com

call icon

Call Us: