When is the Best Time to Call the Airline? Minimize Wait Times

Some of the Top Us Airlines and Their Best Time to Call to Support

Traveling is a bliss that might bring you some hassles. It is no wonder if you find trouble while traveling on the top airlines. Sometimes, you may have to contact the airline's customer service to get assistance. As the airline receives loads of calls, getting in touch with an expert is hard to crack.

Well, if this question has already started swirling into your head that what is the best time to call the airline, you should check the details given below. Here you would get to know about the time to contact the top airlines of the United States.

Best Time to give a ring to an airline:

As per detailed analysis, the best time to call airlines is either 7 am or 10 Pm because the wait time is down significantly or avoid to call on the weekend as there will be longest wait times for each airline.

Know the Best Time to Contact the Top US Airlines

American Airlines:

The American airline customer service assists you in different languages at different timings. Go through the given details before you make a phone call.

  • For English - Dial 800 433 7300 to get help anytime as it is accessible 24*7.
  • Spanish - You need to dial 800 633 3711 to talk to a live person in Spanish. The phone line is available around the clock.
  • Portuguese - Call 866 824 8717 to contact an American Airlines expert to talk in Portuguese. Moreover, the representatives work from 6 a.m. – 7 p.m. Central Time (CT).


There is no need to check the time before calling JetBlue Airlines customer service. The support team is available 24 hours a day to help you. Moreover, by dialing 1-800-JETBLUE (1 800 538 2583), you can connect with a live person at JetBlue. If you are calling from outside the United States, you can find the regional helpline number and get help.

Calling from Europe - Dial 08-082349058 from the UK, 0800-6648288 for Germany, and dial 1 800 657427 if you are from Ireland. The operator charges may apply. So, before dialing the number to get in touch with an expert, be aware of it. In addition to this, you should visit the customer service page to submit feedback or make a complaint. There you can enter the details and get help from the expert..

Spirit Airlines:

Contacting Spirit Airlines customer service has never been a hassle. The airline offers you 24*7 chat support. On the customer service page, you can start a chat and get complete support. Additionally, drop a "Hello" from your WhatsApp at 855 728 3555 or text the airline at 48763 to get all information.

United Airlines:

If you wonder about the best time to call an airline, then the time is anytime for United Airlines. You can dial 1 800 490 2021 to make flight reservations 24 hours a day and seven days a week.

Also, another phone number helps you get all information about United Airlines products and services. Dial 1 888 854 3899 when you need to talk about United Products. The phone number is accessible from the U.S. and Canada. But you can connect with an expert only between 7:00 AM and 11:00 PM Central Time from Monday to Sunday.

Read Also: What is the average wait time for united airlines customer service?

Frontier Airlines:

For any query related to making a new flight reservation, existing flight booking, flight change, or any other service of Frontier Airlines, you can dial 801 401 9000. This phone number is available anytime as the representatives are active on this number 24*7.

  • For Frontier Miles - You can connect with an expert from 6:00 AM to 8:00 PM (MST) on Monday to Friday & on Saturday and Sunday; you can dial the number between 7:00 AM and 6:00 PM (MST).
  • Customer Relation - You can write the airline on its postal address, i.e., Customer Relations Frontier Airlines, 4545 Airport Way, Denver, CO 80239.
  • For Group Booking - The support team can help you from Monday to Friday, between 8:00 AM and 4:30 PM (MST). You can contact the customer service team without any hassle during this time.

Note: If you find it difficult to make a phone call, drop an email at inquire@TravelGuard.com or Frontier@TravelGuard.com to get every detail.

Hawaiian Airlines:

  • For all general inquiries, dialing 1 800 367 5320 is the best way to get help. Also, if you want to book a flight ticket, you can use this number. Above all, the customer support team can assist you 24 hours a day.
  • You can text Hawaiian Airlines customer service at 38285 from 5:00 AM to 11:00 PM HST. Besides, you can chat with a live person around the clock. All you need to do is go to the customer support page on its website.
  • In addition, you can write to the support team at Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820. In this way, it may take more time to get assistance. So, you can send an email to Hawaiian Airlines from the same customer support page.

Alaska Airlines:

  • Whether you want to book a ticket or have a problem with an existing flight ticket, you can dial 1 800 252 7522 anytime. The phone line is available 24/7 to assist you and give all details.
  • For group travel, make a phone call at 1 800 445 4435. But you can dial this number from Monday to Friday, from 6:00 am to 6:00 pm PT; on Saturday, you can contact the support team between 7:30 am and 6:00 pm PT. The phone number is not active on Sunday.
  • Moreover, if you want to write to the airline, you can mail Alaska Airlines, P.O. Box 68900, Seattle, WA 98168. The corporate office team resolves the issue as soon as possible.

Delta Airlines:

  • On Delta Airlines, you can dial 800 221 1212 to contact the reservation sales team. The support team representatives are available 24 hours a day on seven days a week.
  • To know about refund status, you can connect with an expert from Monday to Friday, 8:00 am to 7:00 pm ET on Saturday and Sunday; the phone lines are closed.
  • For any query about your baggage, dial 800 325 8224 to get in touch with an expert. The customer service team is available around the clock and offers you complete support.

There are several other contact phone numbers that you can find country-wise. You can choose the region to get help from customer support.

Before you call the customer service phone number, you should make sure that you dial the number at the right time. Thus, the above information would surely help you get in touch with an expert without wasting your time.

What is the best time of day to call airline customer service?

According to statistics, the best time to call airline customer service is in the morning. But on average, the wait times for a call center are 70% shorter before noon, such as between 5 am and 12 pm. On the other hand, the most extended wait times are between 3 pm and 12 am. 

Why does it take so long for airlines to answer the phone? 

There are several issues, like reduced staffing and computer issues. Many callers are trying to call at the same time, which makes a busy phone line, which makes it difficult for the representative to pick up every call; so, in that case, you may need more time to get answers from the airline customer service. 

Should you call the airline if you are running late?

You may call the airline if you are running late because most airlines have an unofficial flat tire policy where you can rebook the flight without penalty if you miss the flight and are running late. But the best thing is to call the airline before the flight departure and let the airline know about your problem so that you can get a suitable solution.

What are the busiest days for airline call centers?

For many years Sunday has been the busiest day for the airline call center. On the other hand, if it is any occasion like Christmas or thanksgiving, people try to talk to grab a flight ticket to visit their family and friends' homes. 

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